We stayed for only one night and checked in around midnight. We were allocated a room which was already occupied by a couple of guests. When we used the room card to enter the room, the two guests were already on bed and the lady screamed. It was a shock to us all. A terrible mistake that the reception has made. The other room given to us had a serious drainage issue for shower. The washing and cleaning should be done daily and should have been noticed by workers. Therefore not only an isolated problem but likely a problem with staff could care less attutide. I must however say that it is not the typical mercure experience that I had.
真实旅客
8/10 还可以
Kim
2012年07月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店后面的沙滩特别美
信价比很好。酒店的环境非常好,适合度假,酒店后面的沙滩人很少,非常美,可以snorkeling, 海草有点多,但是海草附近有些各种各样的小鱼和别的生物,还有没有毒的普通海蛇。酒店1.5公里内,好像有个潜水地点,叫Dog's Point, 水深大概6-7米,有大片的珊瑚,还有各种鱼类,底下被铺了十块路,就像个水底小花园。非常美
Kim
8/10 还可以
Melanie Eleonora
2024年04月1日
满意:清洁度、员工和服务、住宿条件和设施
Over het algemeen, goede service, vriendelijk.
Melanie Eleonora
2024 年 3 月入住 23 晚
10/10 超赞
Linda
2024年02月6日
满意:清洁度、员工和服务、住宿条件和设施
Enjoyed the beach and area. The breakfast options are plentiful.