"The furniture are old. There were wood lices found.
No hook in the bathroom.
No USB port installed.
The toothbrushes were broken.
The breakast restaurant was chaotic and messy. Food was not refilled fast enough.
Not enough escalators, waiting time for escalator was long. "
"This is a super awesome hotel ! Love everything here , definitely wanna come back again and again ! Fantastic service, food, room , clean & big pools, beach , SPA ( strongly recommend therapist Hinny , the best ❤️)
Our first time in Bali , Hyatt regency make us have a great memories here! "
"if you want a treat for yourself or with your family ... i can highly recommend you to come and stay at this beautiful resort.... top class service and facility... thank you so much for making our stay so special !!!"
"excellentn experience staying in here, staffs are so friendly , room is much comfortable than i expected . definitely i will choose this hotel again in my next trip "