So bad. We just arrived around 20 minutes and then they ask us to pay for charge of bath with no reason. I’ve no idea why but the manager told us cuz we have arrived 20 minutes so we need afford the charge of bath.
Convenient location and good service. Rooms were clean and well equipped.
NICHOLAS
2024 年 8 月入住 1 晚
10/10 超赞
Aveva
商务旅客
2024年09月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall the property was very clean and well maintained and the staff was kind and helpful. Be aware that the location and size of the “courtyard” shown in the booking images were misleading. The location was tucked away on a very, very small corner of the property. The spa was closed for renovations during our stay as well. The restaurant, Marco’s, was a big disappointment for anything outside of breakfast. Our meal order was mixed up, my partner’s steak was overcooked, both steaks were bland, and the side dish offerings were slim. I would definitely stay at the hotel again just know that there aren’t many dining options within walking distance.
Aveva
2024 年 9 月入住 1 晚
10/10 超赞
Ingrid
2024年07月21日
Friendly staff who upgraded this very weary traveler on checking in. Lift out of service, and was offered assist, but only had a small case and suit bag. Room excellent, comfortable, quiet. Didn’t have time for breakfast, but will most definitely have it next time. Great find, and convenient for the M1 south.
Ingrid
2024 年 7 月入住 1 晚
10/10 超赞
Rachel
与家人出行
2024年07月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were booked into this hotel at the last minute after our original hotel was suddenly cancelled on our arrival. The Duty manger at the Best Western Yew Tree Lodge, was kind and understanding and helped us with an earlier check-in so that we could get changed and ready for my daughters graduation ceremony, I don't know what we would have done otherwise. He helped to turn a bad situation into a good one. The hotel was much nicer than our original one with the bonus of a great restaurant and super friendly staff, thank you to everyone, we enjoyed our stay and would heartily recommend this hotel to anyone.
Rachel
2024 年 7 月入住 1 晚
10/10 超赞
Rebecca
2024年07月15日
满意:清洁度、员工和服务、住宿条件和设施
Rebecca
2024 年 7 月入住 2 晚
6/10 一般
Brian
与家人出行
2023年02月12日
不满意:清洁度、员工和服务、客房舒适度
Better hotels available nearby
We were booked for an overnight stay to enable a early morning start in Nottingham. This hotel used to be a favourite but has now become to corporate.
£8 to park overnight for one night while a guest of the hotel is just a hidden charge that should be included in the room rate.
Reception staff and manager showed appalling service.
Redeeming factor was an excellent breakfast.
Brian
2023 年 2 月入住 1 晚
10/10 超赞
Gurl
团体旅客
2023年01月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pool etc gym
Gurl
2023 年 1 月入住 1 晚
10/10 超赞
ian
商务旅客
2023年01月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay
Very pleasant stay . Nice room . Great food Good facilities and welcoming staff
ian
2023 年 1 月入住 1 晚
10/10 超赞
Andy
2022年12月19日
Andy
2022 年 12 月入住 1 晚
10/10 超赞
Dean
2022年12月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dean
8/10 还可以
真实旅客
商务旅客
2022年12月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel, but watch out for parking charges
The hotel was nice if a little dated and the pool & spa facilities were OK. However, I only became aware that they charge £8 per day parking when arriving at Reception. When I was considering cancelling my booking because of it Reception waived the parking charge. Other than that my stay was fine. I would stay again if they dropped the parking charge. I personally think it is sly of a hotel to charge parking when it should be in with the price. Its like going to buy a car and the seller charging extra for the wheels!
真实旅客
2022 年 11 月入住 3 晚
10/10 超赞
Elizabeth
2022年10月26日
Elizabeth
2022 年 10 月入住 1 晚
8/10 还可以
David
与配偶出行
2022年10月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good hotel room was excellent
David
2022 年 10 月入住 1 晚
10/10 超赞
Robert
商务旅客
2022年10月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Robert
2022 年 10 月入住 1 晚
6/10 一般
Sharon
2022年09月20日
Sharon
2022 年 9 月入住 1 晚
6/10 一般
Carl
2022年09月13日
满意:员工和服务
Nothing majorly wrong with the place
Parking is an issue. £8 per night is just ridiculous when you can park for free on the road outside. The hotel does need a refurb. Given that, the staff are generally great and made us feel welcome. Shout out the manager of the restaurant who was lovely.
Carl
2022 年 9 月入住 1 晚
10/10 超赞
真实旅客
商务旅客
2022年09月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Really Nice
真实旅客
2022 年 9 月入住 2 晚
10/10 超赞
Brendan
商务旅客
2022年09月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brendan
2022 年 9 月入住 1 晚
10/10 超赞
Kevin
2022年08月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great staff
Staff were excellent room was fantastic and fully recommend the breakfast
Kevin
2022 年 8 月入住 1 晚
10/10 超赞
Karen
2022年08月22日
Karen
2022 年 8 月入住 2 晚
6/10 一般
kohulan
与家人及幼儿出行
2022年08月21日
满意:住宿条件和设施,清洁度
不满意:服务设施
Size and cleanest good but no enough fan provided, time restriction introduced for the swimming pool access