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关于希尔顿花园酒店得梅因机场的点评

3 out of 5
希尔顿花园酒店得梅因机场
6800 Fleur Drive, Des Moines, IA

点评

8.8

超赞

10 分 - 超赞。347 条好评，共有 558 条点评" "
8 分 - 还可以。136 条好评，共有 558 条点评" "
6 分 - 一般。42 条好评，共有 558 条点评" "
4 分 - 很差。17 条好评，共有 558 条点评" "
2 分 - 糟糕。16 条好评，共有 558 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.0/10

住宿条件和设施

9.0/10

环保

点评

6/10 一般

Yaritza

不满意：员工和服务
2024 年 4 月入住 1 晚

6/10 一般

Amy，Cedar Rapids

满意：清洁度
2024 年 4 月入住 2 晚

10/10 超赞

Steven，Fort Dodge

满意：清洁度
2024 年 4 月入住 1 晚

10/10 超赞

Steven

2024 年 4 月入住 1 晚

10/10 超赞

Robin

2023 年 8 月入住 1 晚

10/10 超赞

Norma

2023 年 8 月入住 1 晚

10/10 超赞

Rosie

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay with affordable rates!
2023 年 8 月入住 1 晚

8/10 还可以

dani

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚

10/10 超赞

M.，Bellevue

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚

10/10 超赞

Mike

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

Lindsey

团体旅客
满意：服务设施
Staff was very helpful
2023 年 8 月入住 1 晚

8/10 还可以

John

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚

10/10 超赞

Nabil，Detroit

2023 年 8 月入住 1 晚

2/10 糟糕

justin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Simply perfect!
Check in was a breeze! Room is always super clean! Walked to Johnny's for dinner and slept like a baby. Wake-up call was spot on and we were off on time!
2023 年 7 月入住 1 晚

2/10 糟糕

Robert

不满意：员工和服务，清洁度
I booked this hotel many weeks in advance. Spent hundred of dollars. Showed up and they told me they didn’t have a room for me. They put me in a different hotel but overall the concierge was not very apologetic about the situation. Won’t be booking here again.
2023 年 8 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

8/10 还可以

Corey

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚

4/10 很差

Jeffrey

与家人出行
满意：客房舒适度，员工和服务
Double charged.
Unfortunately, when I checked in i was charged again for the night by the night receptionist. I used the apps for 2 consecutive nights and have had issues both times. The girl at check in was super friendly however getting charged twice for a room is unacceptable. The hotel was rated 9.2 which I would expect from a double tree hotel however this hotel was run down and the non smoking rooms had a smoke smell.
2023 年 7 月入住 1 晚

8/10 还可以

Fred

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Clean, friendly staff
2023 年 7 月入住 1 晚

10/10 超赞

Paige

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

2/10 糟糕

Bernadette

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
Staff was rude and unprofessional and limited dining choices
2023 年 7 月入住 1 晚

2/10 糟糕

Jessica

满意：住宿条件和设施
不满意：员工和服务
Staff at desk that I interacted with was horrible.
2023 年 7 月入住 1 晚

2/10 糟糕

Michael

2023 年 7 月入住 1 晚

8/10 还可以

Jonathan

满意：客房舒适度，清洁度
2023 年 7 月入住 1 晚

4/10 很差

Roberta

与配偶出行
不满意：员工和服务
pool closed
2023 年 6 月入住 1 晚

8/10 还可以

Antoinette

2023 年 6 月入住 2 晚

8/10 还可以

STEPHEN

2023 年 6 月入住 1 晚

10/10 超赞

Cheri

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Staff was friendly and efficient! Cookies were AMAZING! Ate supper at Johnny’s…the service and food were outstanding!
2023 年 6 月入住 1 晚

4/10 很差

Ollie

与家人出行
满意：员工和服务
不满意：住宿条件和设施
Vending machines out. Toilet stopped up ,no water in pool or hot tub.

10/10 超赞

Gary

满意：清洁度、员工和服务、住宿条件和设施
Clean room, quiet surroundings (even with an airport close by), friendly staff
2023 年 6 月入住 1 晚

2/10 糟糕

adunni

不满意：住宿条件和设施，员工和服务
I choose this property because of the listed / pictured amenities specifically the pool and hot tub. So imagine my surprise and disappointment when checking in to find out that the property no longer had a pool or hot tub. When I shared that these were items I used in making my choice I was told there was nothing they could do for me. Very disappointed!!!!
2023 年 6 月入住 1 晚
Linda 于 2023年06月17日 的回复
Thank you for your feedback. I am glad you stopped at the desk before you check out this morning to let me know of the problem you had at check in. I hope I helped you out and you were satisfied with the solution. I have added that the pool and spa are closed on our website earlier this week. However, it might not show on third party webpages. I will see about getting this change taken care of as soon as possible. Again, thank you for your feedback. I hope you enjoyed the rest of you stay with us,

10/10 超赞

PAULA

独行旅客
满意：住宿条件和设施
Grest
2023 年 6 月入住 1 晚

8/10 还可以

Daniel

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚

8/10 还可以

Jennifer

2023 年 5 月入住 2 晚

6/10 一般

Krista

满意：清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 1 晚

10/10 超赞

Mabinty

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
I thought my hotel room was clean, spacious and just right. I appreciated not having to worry about anything during my stay.
2023 年 5 月入住 3 晚

10/10 超赞

Lauren

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
very clean and quiet and a great staff with good food on site
2023 年 5 月入住 1 晚

8/10 还可以

Chelsea

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was convenient when flying from the Des Moines airport.
2023 年 4 月入住 1 晚

10/10 超赞

Allison

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great place for a short stay before a flight!
2023 年 4 月入住 1 晚

10/10 超赞

Suzanne

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love this property!
2023 年 4 月入住 2 晚

2/10 糟糕

Peter

2023 年 4 月入住 1 晚

10/10 超赞

Gary，Corydon

2023 年 4 月入住 1 晚

6/10 一般

Wesley

与配偶出行, 团体旅客
满意：清洁度、服务设施、住宿条件和设施
Stayed overnight at DoubleTree to celebrate birthdays at Johnny's with a group of 18, then catch an early flight the next morning. There were multiple HS girls volleyball teams staying in the hotel, and they were running up and down the halls, dribbling balls on doors, screaming, etc past 10pm. When I reported my concerns to the front desk, the response was "yes, we're aware. Sorry, nothing we can do." Other than that, the room was comfortable and clean, and we thoroughly enjoyed the proximity to a delicious evening for our group at Johnny's.
2023 年 3 月入住 1 晚

8/10 还可以

Baron Thomas

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Close to the airport , easy access!
2023 年 3 月入住 1 晚

10/10 超赞

Luis

2023 年 3 月入住 1 晚

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚

10/10 超赞

Kimberly Marie

满意：清洁度、员工和服务、住宿条件和设施
2023 年 3 月入住 1 晚

10/10 超赞

Kathryn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel convent to DSM airport and free shuttl
Love this place! I stay here every time I fly out of Des Moines. Love the hotel. Love the staff. Love the cookies.
2023 年 3 月入住 1 晚

4/10 很差

Lisa

2023 年 3 月入住 1 晚