布拉克內爾森林度假屋

「Was not able to check into the property as there was no one there. I wasn’t given the access codes to the property before arrival and when I tried to contact the company over a few hours no one responded. They eventually did but by that time I had already booked another property and didn’t go back.」

「Checking in, we met another guest trying to enter our room as they've been shuffled around (whole building booked). Our codes didnt work and had to communicate for a while to grab the right ones. We've booked the deluxe room, however we were given the economy; there was only a bed and a few chairs and a table, our room did not match the photos. The owner/manager confirmed that we were given the "correct room" and that the amenities booked for the deluxe room were the same given to us,...

「The photo look much better than the actual room. The real room is older, floor not clean, shower place too small.」

「一張椅子損壞，電視的掛牆鈎需修理。其他大致可以。」

「First time staying here. Good points were the apartment was well equipped, WiFi and location. Bad points was the fact the apartment was two flights up the stairs (a chore for me with lots of luggage) the smell from the Tandoori restaurant next door and the alley that makes the flat feel unsafe.」

「Our host was accommodating he let us check in early and bought a new dinner set the next day when I alerted him. I liked the fact that parking came included and it was centrally located. We did have a few problems such as the excess dust and dirt under the sofa, the uncomfortable bed, the linen that really needs changing (it’s been washed too many times) and the dishwasher wasn’t functioning. 」