柬埔寨度假屋

「2回利用しました。スタッフの対応がとてもよかったです。」

「Staff for check in and cleaning were very nice and had great service. Free tuk tuk rides to places closeby. Communication over text and email was a little slow though. Room, pool, sauna, gym and changerooms were very clean but the steam room was under maintenance. Not sure why the pool lights turned off at 9:30 pm but closed at 10pm.」

「The overall experience was quite good, and the location is excellent. The staff were very friendly and welcoming. However, there is one area that needs improvement: cleanliness and attention to detail. In the room, I found footprints on the floor, hair stuck to the bathroom wall, and stains at the bottom of the toilet bowl. There were also tea stains on the cups and trays. Similarly, in the restaurant, the tea cups, trays, and spoons were not perfectly clean. I hope you can pay more attention...

「There was small bugs visiting us everyday.」

「Normally, I would have never actually stayed at this hotel. By mistake, I didn’t have a visa to re-enter Vietnam and I was stuck on the Cambodian side of the border for a week. I wanted to stay as close to the border as possible and it just so happened, this hotel had more reasonable rates than the others nearby - along with more room photo appeal. The check-in process is mostly done through your Expedia, Agoda or other travel app. Oddly enough, the hotel accepts USD but doesn’t have...