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关于密歇根罗彻斯特山温德姆戴斯套房酒店的点评

2.5 out of 5
密歇根罗彻斯特山温德姆戴斯套房酒店
1919 Star Batt Dr., Rochester Hills, Rochester, MI

点评

6.0
10 分 - 超赞。195 条好评，共有 1000 条点评" "
8 分 - 还可以。216 条好评，共有 1000 条点评" "
6 分 - 一般。186 条好评，共有 1000 条点评" "
4 分 - 很差。192 条好评，共有 1000 条点评" "
2 分 - 糟糕。211 条好评，共有 1000 条点评" "

6.2/10

清洁度

7.2/10

员工和服务

5.4/10

服务设施

5.8/10

住宿条件和设施

6.0/10

环保

点评

6/10 一般

JUNG-YAO

不满意：员工和服务
Shortcomings on service but acceptable overall
The supplement of breakfast was too slow: buns, milk, or even forks. Shower water was not hot, either. Other facilities were acceptable.
2018 年 10 月入住 1 晚
General Manager 于 2018年10月29日 的回复
thank you so much for taking the time to review us. i have shared your comments concerns with our staff members and i will make sure that we over come such issues.

2/10 糟糕

Ivy joy

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚

6/10 一般

David

满意：员工和服务
2024 年 5 月入住 2 晚

2/10 糟糕

Rhonda

满意：员工和服务
不满意：住宿条件和设施，清洁度
The room we had was really dirty, I have pics from how bad it was the wall beside the bed looked like someone blew their bloody nose all over it, lots smokers as well even though it was “non smoking” would not recommend. And they took a photocopy of my drivers license-that at checkout no one was around and I couldn’t get it back.
2024 年 5 月入住 1 晚

10/10 超赞

Laura

满意：清洁度
2024 年 4 月入住 1 晚

10/10 超赞

Pam

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This place is so clean and friendly staff.
2024 年 4 月入住 1 晚

6/10 一般

Denae

满意：员工和服务
2024 年 4 月入住 1 晚

10/10 超赞

Stu

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice room. Easy parking. No problems.
2024 年 4 月入住 1 晚

2/10 糟糕

John

不满意：住宿条件和设施
No hot water. Horrible breakfast
2024 年 4 月入住 1 晚

4/10 很差

Natalie

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Booked a non smoking room; upon checkin elevator not working, room stunk of stall smoke and fridge didn’t work. Property was run down and in a questionable area; didn’t feel safe. Bags of garbage in hall from housekeeping Had to leave and go to another hotel; wasn’t able to get refund because no management was onsite. Would never recommend
2024 年 4 月入住 1 晚

8/10 还可以

Michelle

满意：员工和服务，清洁度
Nice stay, close to town and family. Room could use some cosmetic maintenance. Affordable too😊
2024 年 3 月入住 2 晚

2/10 糟糕

Arthur

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Unsafe are and customers! No elevator. The whole place smells like cigarettes. Our first room smelled like marijuana so bad we had to switch rooms. Second room has one light flickering and the DIRTY shower won’t even turn on !! Attempted to stay here with my teenage son. We left after 2 hours and went elsewhere.

6/10 一般

Heather

满意：员工和服务，清洁度
2024 年 3 月入住 1 晚

2/10 糟糕

Nancy

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
The room was filthy. Every countertop and flat surface had food substances. The carpet was extremely dirty and had not been swept or vacuumed in many days. There were hairs and crumbs on the bed cover. It was gross and disgusting! The bathroom had not been cleaned. The toilet was beyond dirty. I had to spend the night for an important meeting in the area the next day otherwise I would have slept in my car. Even the lobby and steps to the second floor were filthy.
2024 年 3 月入住 1 晚

10/10 超赞

Raeven

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

6/10 一般

Jordyn

与家人出行
满意：员工和服务
It’s was a decent place, the guy that checked us in was nice, the room was big but had a funky smell.
2024 年 3 月入住 1 晚

4/10 很差

Mark

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Included breakfast is terrible, rooms are dated
2024 年 3 月入住 1 晚

6/10 一般

Diana

与家人出行
不满意：住宿条件和设施，清洁度
The rooms aren’t clean. There were coffee stains and hair on bed sheets, the floor wasn’t vacuumed, the bathroom had also stains.
2024 年 2 月入住 1 晚

2/10 糟糕

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
Smelly room with a leaking toilet and rude staff
2024 年 2 月入住 1 晚

10/10 超赞

Fadi

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Karen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

yogesh

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good option for short stay. Spacious rooms. Internet speed and free breakfast was ok.
2024 年 1 月入住 1 晚

6/10 一般

William

满意：员工和服务
2024 年 1 月入住 7 晚

10/10 超赞

Mariem

满意：清洁度、员工和服务、住宿条件和设施
Thank you very much
2024 年 1 月入住 1 晚

10/10 超赞

Michelle

与家人出行
满意：员工和服务
不满意：清洁度
Rooms need an actual clean not quick wipe down. Dust behind bed on bedshirt and food crums,crumbs on bedside table,lightswitches dirty,microwave i dont think has ever been cleaned,bedsheets on 1 bed were inside out and hallways could use a vacuum. But didn't see bedbugs so that's a plus. Staff super friendly and breakfast decent(toast,bagel,mini muffins,5 individual bowl cereal options,oatmeal packs,yogurt,coffee/tea/oj or apple juice).
2024 年 1 月入住 1 晚

10/10 超赞

David

满意：员工和服务，清洁度
2024 年 1 月入住 1 晚

2/10 糟糕

Pete

满意：清洁度
get better options from elsewhere
the Kingsize bed was too small. {too short and not wide enough] Plus you only get 7 channels on the TV, after 2 days of no TV this was the best that they could manage.
2024 年 1 月入住 3 晚

10/10 超赞

Michael

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2/10 糟糕

Troy

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Terrible service.
Terrible service. No body cares about the guests or making a good impression. Trash cans full most of the time while Front Desk staff are playing games on the cell phone.
2024 年 1 月入住 2 晚

10/10 超赞

Curtis

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Rena

满意：住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Karen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Days Inn Rochester Hills, MI
This hotel is value priced and is pet friendly. I'm a volunteer for Leader Dogs for the Blind and I appreciate the pet friendliness and the location. The clerk at the front desk has waited on me several times. He's a wonderful guy!
2023 年 12 月入住 1 晚

10/10 超赞

Marcia

满意：员工和服务
2023 年 12 月入住 1 晚

10/10 超赞

Dale

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

6/10 一般

Joe

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施
No hot water or water pressure in bathroom sink. No hot water in the tub but more water pressure. The breakfast area was dirty in the morning. Tables were dirty. No creamer for coffee. Breakfast choices were sub par. Stale danishes
2023 年 12 月入住 1 晚

10/10 超赞

Michelle

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 3 晚

4/10 很差

Heather

满意：员工和服务
不满意：住宿条件和设施，清洁度
Older building, not updated, ok clean
2023 年 11 月入住 1 晚

8/10 还可以

Anita

2023 年 11 月入住 1 晚

2/10 糟糕

Melissa

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Do not stay here! Stay is horrible and very unfriendly
2023 年 11 月入住 1 晚

2/10 糟糕

Kimberly

No hot water, leaking air conditioners, not the room I paid for and staff was not very friendly.
2023 年 10 月入住 6 晚

4/10 很差

Patricia

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

8/10 还可以

Jennifer

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

2/10 糟糕

Mahboobeh

2023 年 10 月入住 1 晚

6/10 一般

TRAVIS

2023 年 10 月入住 3 晚

10/10 超赞

Violet

满意：清洁度、员工和服务、住宿条件和设施
Very nice people
2023 年 10 月入住 1 晚

6/10 一般

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
Wouldnt recommend
In the description of the king size room, it specifically said there was a sofa bed, there was not. It was just a chair. The room smelled awful !!! Like mold, the floor by ac unit was soaked when we got there , the batteys in the remote died and front desk said there was nothing he could do? The smoke alarm battery was dying so it beeped non stop. The CARPETED hallway had wet floor signs everywhere.
2023 年 10 月入住 4 晚

6/10 一般

Jennifer

满意：员工和服务，清洁度
不满意：住宿条件和设施
2023 年 10 月入住 2 晚

2/10 糟糕

Dawn

商务旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
Checked in. Went to my room. Immediately turned around, asked for a refund and left. Bed linens were wrinkled and did not look freshly laundered. The room smelled like cigarette smoke and there were dead bugs in the bathroom. Additionally, the room backs onto a major hwy and was very noisy. I will say the receptionist was very nice as well as apologetic and processed my refund without question.
2023 年 10 月入住 1 晚

6/10 一般

zuly

Overall a decent stay, could be a littler cleaner.
2023 年 10 月入住 2 晚