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关于多森原住客栈的点评

3 out of 5
多森原住客栈
186 Hospitality Lane, Dothan, AL

点评

8.8

超赞

10 分 - 超赞。99 条好评，共有 163 条点评" "
8 分 - 还可以。36 条好评，共有 163 条点评" "
6 分 - 一般。17 条好评，共有 163 条点评" "
4 分 - 很差。9 条好评，共有 163 条点评" "
2 分 - 糟糕。2 条好评，共有 163 条点评" "

8.8/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

Michael

满意：服务设施
Great location
2024 年 5 月入住 1 晚
bk 于 2024年05月13日 的回复
Good afternoon to you and thank you for taking the time to write a review. We appreciate you and your business.

10/10 超赞

Kristy

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved everything about this hotel. The rooms have full size refrigerators that was a plus
2024 年 5 月入住 3 晚
BK 于 2024年05月7日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you.

6/10 一般

Dean

满意：客房舒适度，清洁度
Expected more for price
Tub dripped, no pillow cases, precious guest left massager in room.
2024 年 1 月入住 1 晚
BK 于 2024年02月2日 的回复
Good morning to you and thank you for taking the time to write a review. Let us be the first to apologize to you and please know that all of your concerns will be addressed with out team. Again, we certainly apologize and appreciate you and your business.

8/10 还可以

Susan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Our stay was nice- we were there for one night. The room was comfortable, the furnishings were a bit tired, but the bed was comfy.
2024 年 1 月入住 1 晚
BK 于 2024年01月21日 的回复
Good morning and thank you for the review. We appreciate all feedback. Again, thank you and thank you for your business.

6/10 一般

ronald

满意：清洁度
Average
While the rooms have coffee makers most lobbies have hot coffee they did not. Breakfast selection more limited then most. Furniture was worn. Pet friendly meant an extra $100 charge.
2024 年 1 月入住 1 晚
bk 于 2024年01月18日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and know that we appreciate you and your business.

10/10 超赞

Kresti，Scandia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
the staff was very nice and the breakfast was great
2024 年 1 月入住 1 晚
bk 于 2024年01月17日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business.

8/10 还可以

Jimmy

商务旅客
满意：员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 6 晚
BK 于 2024年01月12日 的回复
Hello to you and thank you for taking the time to write a review. We appreicate you and your business.

10/10 超赞

Alan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to Stay
We had a great experience, place was easy to get to, the staff was verry friendly, helpful. Our suite was very clean, stocked with everything we needed.
2023 年 12 月入住 1 晚
BK 于 2024年01月12日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you.

6/10 一般

Michael，Alpharetta

与家人出行
满意：服务设施，员工和服务
Property worked with us to adjust check in dates, which was great! Did not accommodate our request for extra towels, did not have bedding available for the pull out couch, overnight clerk was asleep in lobby when I tried to request bedding.
2023 年 12 月入住 1 晚
BK 于 2024年01月12日 的回复
Good morning to you and thank you for your feedback. Please know all of your concerns will be addressed. We certainly hated to hear of your concerns. Again, thank you and thank you for your business.

8/10 还可以

Logan Heath

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
BK 于 2024年01月12日 的回复
Good morning to you and thank you for your review. We appreciate you.

10/10 超赞

Robyn

2023 年 12 月入住 1 晚
BK 于 2024年01月12日 的回复
Hello to you and thank you for your review. We appreciate all feedback and shared your comments with our team. Again, thank you.

6/10 一般

bella

与家人及幼儿出行, 带宠物出行
满意：员工和服务，清洁度
2023 年 12 月入住 4 晚
BK 于 2024年01月12日 的回复
Good morning to you and thank you for your review. We appreciate you and your business.

4/10 很差

Julie，Ft Smith

与家人及幼儿出行, 团体旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Everything was really old ( except the kitchen seemed updated) the kitchen floor was torn up by the dishwasher all the furniture was really dented and scuffed, the shower was dirty and had mildew and mold and the shower curtain was discolored from soap scum and never being washed. There were also no tissues and no trash bags. Thr whole room smelled old and dingy.
2023 年 12 月入住 1 晚
BK 于 2024年01月12日 的回复
Good morning to you and let us be the first to apologies that you did not have a good stay with us. As our review show, that is not the norm here at our hotel. Please know that all of your concerns will be addressed with our team. Again, please accept our apology and know that we appreciate you and your business.

10/10 超赞

Jennifer

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
BK 于 2024年01月12日 的回复
Hello to you and thank you for taking the time to write a review. We appreciate you and your review.

10/10 超赞

Kent

2023 年 12 月入住 1 晚
BK 于 2024年01月12日 的回复
Hello and thank you for your review. We appreciate all feedback.

4/10 很差

真实旅客

满意：员工和服务
不满意：客房舒适度，清洁度
The main lobby had and extremely loud odor of natural gas, the sofa in the room was full of stains. It was stained so bad that we didn’t sit in it to watch the game. The outside needs more lightings to make the parking area feel more secure.
2023 年 12 月入住 1 晚
BK 于 2024年01月12日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and will be working with our team on all of your concerns. Again, thank you and thank you for your business.

10/10 超赞

Wataru

2023 年 11 月入住 2 晚
BK 于 2023年12月5日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business.

4/10 很差

Darvin

2023 年 11 月入住 2 晚
BK 于 2024年01月12日 的回复
Thank you for your review. We appreciate all feedback.

10/10 超赞

Thomas，The Villages

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great room. Breakfast is not the best but ok. Overall a good experience.
2023 年 11 月入住 1 晚
BK 于 2023年12月4日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

8/10 还可以

Raul

2023 年 11 月入住 2 晚
BK 于 2024年01月12日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business.

6/10 一般

Jason

2023 年 11 月入住 2 晚
BK 于 2023年11月21日 的回复
Good morning to you and thank you for the review. We appreciate all feedback. Again, thank you and thank you for your business.

10/10 超赞

Tammy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
BK 于 2023年11月21日 的回复
Good morning to you and thank you for your review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

8/10 还可以

Stephanie

2023 年 11 月入住 1 晚
BK 于 2024年01月12日 的回复
Good morning to you and thank you for your review. We appreciate you and your business.

6/10 一般

Natasha

与家人出行
满意：客房舒适度，员工和服务
Good to be pet friendly but please clean...
First, the young lady at the desk when we checked in AMAZING! It was refreshing seeing someone in customer service finally enjoy their job. Secondly, I had to request to change rooms after we arrived. The room was dusty. There hair all of the sofa. I found myself trying to wipe the sofa down to remove the dust and hair. I remembered that the hotel is pet friendly. I requested a room change because I am allergic to dust and pet dander. I had to wipe the telephone down just to use it to call the front desk. The sofa had white residue on both arms that made it look even worse because the is no telling what the stains were. The sad part is I received a text telling us that our room was ready. So I wasn't expecting it to be that dusty since we arrived until 3 hours later because my son's game went over the original time. I have stayed at hotels where pets were allowed but they were spotless. We stayed at the hotel two years ago and it was so clean and well maintained. I wanted to stay again..I was disappointed. I spent the evening in the new room that was a little better sick. I wish I could have made a better review because I was excited about staying here again.
2023 年 11 月入住 1 晚
BK 于 2023年11月8日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and hated to hear that you did not have a good stay with us. Let us be the first to apologize to you and please know that all of your concerns will be addressed with our team. Again, please accept our apologies and know that we appreciate you and your business.

10/10 超赞

PAtricia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
we only stayed one night but very comfortable
2023 年 10 月入住 1 晚
BK 于 2023年11月2日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business.

10/10 超赞

howard，Decatur

满意：清洁度、员工和服务、住宿条件和设施
Pet friendly
2023 年 9 月入住 2 晚
BK 于 2023年09月26日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

6/10 一般

Brian

2023 年 8 月入住 1 晚
BK 于 2023年09月26日 的回复
Good morning to you and thank you for taking the time to share your experience with us. WE appreciate all feedback and shared your review with our team. Again, thank you and thank you for your business.

10/10 超赞

Cheryl

满意：清洁度、员工和服务、住宿条件和设施
Service by the staff was outstanding!
2023 年 8 月入住 1 晚
BK 于 2023年08月28日 的回复
Good morning to you and thank you for taking the time to write a review about your stay with us. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

8/10 还可以

Randall

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 2 晚
BK 于 2023年08月4日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business.

8/10 还可以

Nancy

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
Nice stay
Staff was very friendly and helpful. Seems the cleaning staff overlooked a couple of things but overall the room was clean.
2023 年 7 月入住 1 晚
BK 于 2023年07月23日 的回复
Good afternoon to you and thank you for the review. We appreciate you and your business. Also, we look forward to your next arrival.

4/10 很差

Valerie

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The bathroom felt dirty and super outdated. Not sure if the sheets were clean or not
2023 年 6 月入住 1 晚
BK 于 2023年06月28日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Please accept our apologies and know that all of your concerns will be addressed with our team. THANKS!

4/10 很差

Thomas

满意：员工和服务
不满意：清洁度
Disappointed. I expected more based on the cost and location. This property was not very clean or in good condition. I don’t recommend this.
2023 年 5 月入住 2 晚
BK 于 2023年06月3日 的回复
Good afternoon to you and let us be the first to apologize that you did not have a good stay with us. Please know from our ratings that is not the norm here at our hotel. Again, please accept our apologies and consider giving us another try. Lastly, know that we appreciate you and your business

10/10 超赞

Rahshaida

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Breakfast
2023 年 5 月入住 3 晚
BK 于 2023年05月29日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and appreciate your business.

10/10 超赞

Fannie

满意：清洁度
2023 年 5 月入住 1 晚
BK 于 2023年05月29日 的回复
Hello to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and know that we appreciate your business.

10/10 超赞

Shena

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
BKK 于 2023年05月9日 的回复
Thank you for your review. We appreciate all feedback and shared your comments with our team. Again, thank you and we hope to see you in the near future.

10/10 超赞

Philip

2023 年 4 月入住 3 晚
BK 于 2023年05月29日 的回复
Good morning to you and thank you for the review. We appreciate all feedback and shared your comments with our team. Again, thank you and we hope to see you soon.

8/10 还可以

Kenneth

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Property, but beware of false advertising
The stay started of rocky, since they are FALSELY advertising there is full kitchen in the suite. The only reason I stayed was because I thought there was an oven in the room, but it was a kitchenette with a small cooktop. The room was comfortable and clean, for the most part. They need to perform some high dusting in the room. The morning breakfast was a hodgepodge of items and the few items I could eat were good.
2023 年 3 月入住 5 晚
BKK 于 2023年05月9日 的回复
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with out team. Please accept our apologies on you concerns and know that we appreciate you and your business.

8/10 还可以

rosendo

与配偶出行, 商务旅客
满意：员工和服务
the room wasnt really clean - i found hair onthe bed sheets … they said no pets on that room but the base of the console cabinet you can see it had bitten by an animal - the bathroom sink has dusts on the cabinets -

8/10 还可以

Chris

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was especially accommodating and friendly.

10/10 超赞

Philip

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Sss
2022 年 12 月入住 1 晚

10/10 超赞

John

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We were very pleased with the property! There were no negatives.

8/10 还可以

David

2022 年 7 月入住 1 晚
Pam 于 2022年07月25日 的回复
Thank you for choosing Residence Inn. We hope to see you again soon. Until then, safe travels.

10/10 超赞

howard，Decatur

满意：员工和服务、服务设施、住宿条件和设施
2022 年 7 月入住 1 晚

10/10 超赞

Colanders

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
2022 年 5 月入住 1 晚
Pam 于 2022年06月1日 的回复
Dear Colanders, Thank you for choosing us for your recent stay! We hope to see you again soon. Until then, safe travels. Sincerely, Pam Garrett GM

8/10 还可以

Tiffany

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice property; clean; friendly staff(⭐️⭐️⭐️⭐️⭐️); expected a better breakfast but at least they had breakfast!
2022 年 5 月入住 1 晚
Pam 于 2022年05月17日 的回复
Dear Tiffany, Thank you for your feedback regarding your recent stay. I will be certain to share them with the team. We hope to see you again soon. Sincerely, Pam Garrett GM

8/10 还可以

Nic

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful staff and property, slightly overpriced
Property and all facilities were very clean and well maintained. Staff was incredibly friendly! Only "cons" were I felt like the trash bins for a hotel of this style were very small and made it complicated when preparing meals. Breakfast was also a bit pedestrian - only pre-packaged frozen/chilled breakfast sandwiches, and continental staples (oatmeal, cereal, pastries, etc...) Overall, a great experience but I just expect maybe slightly more comfort and nicer amenities for the $200+/nightly rate.
2022 年 5 月入住 2 晚
Pam 于 2022年06月1日 的回复
Dear Nic, Thank you for your feedback regarding your recent stay. I will be sure to share them with the team. We hope to see you again soon. Sincerely, Pam Garrett GM

10/10 超赞

Debbie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Qick check in, friendly staff, comfortable room and bed
2022 年 5 月入住 1 晚
Pam 于 2022年05月16日 的回复
Thank you Ms. Debbie for taking the time to share such kind words regarding your stays. I look forward to sharing them with the team. Have a great day! Sincerely, Pam Garrett GM

10/10 超赞

David

2022 年 3 月入住 1 晚

6/10 一般

Stephanie

满意：住宿条件和设施
不满意：清洁度
2022 年 3 月入住 1 晚

10/10 超赞

Anthony

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed the business like atmosphere.
2022 年 2 月入住 1 晚