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关于都柏林智选假日酒店 - IHG 旗下酒店的点评

2.5 out of 5
都柏林智选假日酒店 - IHG 旗下酒店
4428 Cleburne Blvd, Dublin, VA

点评

9.0

非常棒

10 分 - 超赞。361 条好评，共有 592 条点评" "
8 分 - 还可以。171 条好评，共有 592 条点评" "
6 分 - 一般。36 条好评，共有 592 条点评" "
4 分 - 很差。17 条好评，共有 592 条点评" "
2 分 - 糟糕。7 条好评，共有 592 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.0/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 5 月入住 1 晚

10/10 超赞

James，Port Carbon

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and quiet room, very friendly helpful staff.
2024 年 5 月入住 1 晚
Rhonda C General Manager 于 2024年05月16日 的回复
Thank you so much for your feedback. Clean, Quiet and Friendly are 3 high priorities with our team. We surely hope you allow us to accommodate you again in your future travels this way.

10/10 超赞

Louise

2024 年 4 月入住 1 晚

10/10 超赞

Robert

2024 年 4 月入住 1 晚
Rhonda C General Manager 于 2024年05月16日 的回复
Thank you Robert for rating us 5 out of 5 during your stay with us. We appreciate your business and thank you for choosing IHG.

10/10 超赞

ELIZABETH

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect
2024 年 4 月入住 1 晚
Rhonda C General Manager 于 2024年04月17日 的回复
We appreciate your loyalty to our IHG hotel. We hope to see you again soon.

10/10 超赞

PAUL

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
close to customers
2024 年 4 月入住 1 晚
Rhonda C General Manager 于 2024年04月17日 的回复
Thank you Paul. We are glad that our hotel was convenient for you to rest before/after you met with your customers. Location is essential. Sincerely

10/10 超赞

Ariana

与家人及幼儿出行
Everyone was friendly and my little girl loved the pool.
2024 年 4 月入住 1 晚
Rhonda C General Manager 于 2024年04月17日 的回复
Arianna, we are so happy your daughter loved our pool. I am glad that my team welcomed you.

10/10 超赞

Elizabeth

满意：清洁度、员工和服务、住宿条件和设施
Very easy from Blacksburg, clean and conveniently located!
2024 年 4 月入住 1 晚
Rhonda C General Manager 于 2024年04月17日 的回复
We are glad that we were convenient and clean for you. Thank you for choosing our Holiday Inn Express.

10/10 超赞

Angela

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff and nice room.
2024 年 4 月入住 1 晚
Rhonda C General Manager 于 2024年04月17日 的回复
Thank you Angela for your kind comments. Friendly and Clean are a great combination. We hope to see you again soon.

6/10 一般

Saed

2024 年 3 月入住 3 晚

10/10 超赞

Bill

满意：清洁度、员工和服务、住宿条件和设施
Staff were really good. Especially overnight manager
2024 年 2 月入住 1 晚
Rhonda C General Manager 于 2024年03月29日 的回复
Thank you for the kind feedback. I will surely share with our team member. We hope to see you again. thank you for your loyalty to IHG

10/10 超赞

Marilyn，Dansville

满意：清洁度、员工和服务、住宿条件和设施
This place was great. Clean, quiet and great rooms. If I had to make any criticism, the free breakfast food and coffee were like warm at best. Will definitely stay here again
2024 年 2 月入住 1 晚
Rhonda C General Manager 于 2024年03月29日 的回复
Thank you Marilyn for the kind words. Clean and Quiet are a great combination. We will move forward with your feedback on our bfast and coffee. I regret that is wasn't hot to your preference.

10/10 超赞

William

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, clean and well-appointed room. Comfortable furniture and bed. Great shower!
2024 年 2 月入住 1 晚
Rhonda C General Manager 于 2024年03月29日 的回复
Thank you William. We appreciate your feedback. Glad that you enjoyed our room setup!! Also our staff truly cares about our guests and their stay.Sincerely

10/10 超赞

Rachelle

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was absolutely amazing, super friendly and helpful, the hotel was very very clean and had an amazing breakfast selection!
2024 年 2 月入住 1 晚
Rhonda C General Manager 于 2024年03月29日 的回复
Rachelle, we so appreciate your feedback. Thank you! friendly, clean and good breakfast is a priority for us. We hope to see you again. Sincerely,

10/10 超赞

Dennis

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Top shelf in every aspect!
2024 年 1 月入住 1 晚
Rhonda C General Manager 于 2024年03月29日 的回复
Dennis, what an amazing comment. We certainly appreciate your feedback. We hope that you visit should your travels bring you back this way. Sincerely,

10/10 超赞

Thomas

满意：清洁度、员工和服务、住宿条件和设施
A
2024 年 1 月入住 1 晚

10/10 超赞

michael p

满意：清洁度
2024 年 1 月入住 1 晚

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean Hotel & Friendly Staff
Very clean hotel. Nice and spacious room. Staff was welcoming. The only negative in my opinion was the breakfast…not a fan of the egg/biscuit/omelette thing…not sure what that was exactly. Some of the other items (sausage, pancakes) just weren’t very good, sorry to say, because everything else was great.
2024 年 1 月入住 1 晚

10/10 超赞

Cathy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚

10/10 超赞

Keeley

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The best stay!!!
2024 年 1 月入住 1 晚

10/10 超赞

Pamela

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful place to stay. Very clean. Just need better coffee.
2024 年 1 月入住 1 晚

10/10 超赞

natalie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

STEPHEN

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Deana

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Furrukh

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was too tight
2023 年 12 月入住 1 晚

10/10 超赞

Candi

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was nice. Be aware they do charge refundable deposit if your address is with in 100miles of the hotel. We stayed Saturday night, it is Wednesday night and I haven't seen my money refunded back to me yet
2023 年 12 月入住 1 晚

10/10 超赞

Gwon

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Dianne

与家人出行
满意：清洁度
2023 年 12 月入住 1 晚

10/10 超赞

Lindsay

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly stop
Amazing staff! Very welcoming and kind. Plan to stay there again when coming through. Highly recommend
2023 年 12 月入住 1 晚

10/10 超赞

Damon

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚

10/10 超赞

Kristi

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was super nice. I appreciated that because nice people are hard to find these days. We had an issue with our room upon check-in, but after going back to the desk, it was corrected immediately. The lady was very apologetic. The hot breakfast was fantastic, and the reason we booked here to begin with. Thank you for true hospitality!!!
2023 年 11 月入住 3 晚

4/10 很差

Michael

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Decent condition but not very clean and the beds were hard.

10/10 超赞

Eric

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚

8/10 还可以

RAYMER

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good Hotel situated with easy access to interstate 81 but w/o noise.
2023 年 10 月入住 1 晚

10/10 超赞

Angela

2023 年 10 月入住 2 晚

10/10 超赞

Michael

2023 年 10 月入住 1 晚

8/10 还可以

Tracey

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 2 晚

8/10 还可以

Wenyu Chien

2023 年 9 月入住 2 晚

10/10 超赞

Charles

2023 年 9 月入住 1 晚

10/10 超赞

Salvatore

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We have stayed there several times the staff is always very friendly and the hotel is always very clean.
2023 年 9 月入住 2 晚

4/10 很差

james，palm bay

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Outstanding motel for young adults. Beds are approximately 30 inches or more high. Unable to safely get onto and off of the bed. The breakfast area only has 4 chairs that are normal height. All of the other chairs/ stools do not accommodate anyone that cannot climb onto them. Other than these two items it is a very nice motel
2023 年 9 月入住 1 晚

10/10 超赞

Richard

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Heather

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was very clean - staff at desk were lovely.
2023 年 9 月入住 1 晚
Rhonda C General Manager 于 2023年09月18日 的回复
Dear Heather, thank you for your feedback. Cleanliness and staff attentiveness are 2 of our priorities. We are so pleased that you appreciated both. We hope to host you again soon.

10/10 超赞

Rafael

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was updated and the breakfast was great.
2023 年 8 月入住 1 晚

6/10 一般

Bradley

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Disappointed
We were disappointed that they moved our reservation across the street. No common curtesy to contract us.
2023 年 9 月入住 1 晚
Rhonda C General Manager 于 2023年09月18日 的回复
Dear Bradley. I am so sorry that we had to relocate you to our sister property adjacent to our hotel. We attempted to contact you , yet there was no number on your reservation. We hope that your stay was good. I did not see an IHG number on your reservation, yet if you are a member, please contact me and I will award points although you did not stay with us. 540.64.1600

10/10 超赞

Heather

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

LISA

2023 年 8 月入住 1 晚

10/10 超赞

Cristian

满意：员工和服务，清洁度
2023 年 8 月入住 1 晚

10/10 超赞

Julie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was my 4th time staying at this hotel. That says enough when I keep staying at the same hotel! One thing happened this time that made me feel a bit wary, but everything was cleared up. I went to check in and was told that I was already checked in!! There was another guest with a very similar name and the hotel employee checked them in as me. The person at the front desk called the room to see if it was occupied, then it was discovered what happened. Then she went up to my new room to make sure everything was okay for me to stay there. They went above and beyond to apologize and make me feel safe and secure.
2023 年 8 月入住 1 晚
Rhonda C General Manager 于 2023年09月18日 的回复
Dear Julie, we are so pleased that you are one of our VIP repeat guests. Thank you for understanding human error. We try to make sure that we are detailed, yet similar names can be tricky. I am so glad that our staff figured out the situation and made it right for you. Sincerely,

8/10 还可以

Beatriz

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 4 晚