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Palace Natali

5.0 star property
Travelers find a perfect balance at this Gruz Harbor haven where the staff knows the best bike trails and sports massages rejuvenate tired muscles

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Palace Natali, in the city center, offers a peaceful retreat with a poolside bar minutes from Pile Gate. Guests enjoy a breakfast buffet, WiFi, and can arrange hiking and biking adventures after a restorative sports massage.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Double or Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • Sea view
  • 391 sq ft
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double or Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Traditional Room

Premium bedding, minibar, in-room safe, individually decorated

Traditional Room

Highlights

Furnished patio
Garden
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
  • Sea view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, individually decorated

Standard Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Renovated in 2023
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Premium bedding, minibar, in-room safe, individually decorated

Family Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room with Half Day Boat Excursion

Premium bedding, minibar, in-room safe, individually decorated

Standard Room with Half Day Boat Excursion

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Dubrovnik, Palace Natali is in the city centre and near the beach. Pile Gate and Walls of Dubrovnik are notable landmarks, and some of the area's activities can be experienced at Gruz Harbor and Dubrovnik Ferry Port. Dubrovnik Natural History Museum and Dubrovnik Aquarium are also worth visiting. Waterskiing and water tubing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and cave exploring nearby. Visit our Gornji Kono travel guide
Map
21 Privezna Street, Dubrovnik, 20000

What's nearby

  • Dubrovnik - Southern Dalmatia featuring a coastal town and general coastal views as well as a small group of people
    Walls of Dubrovnik
    10 min walk - 0.9 km
  • Pile Gate featuring heritage architecture and château or palace
    Pile Gate
    11 min walk - 0.9 km
  • Stradun featuring heritage architecture, a church or cathedral and a city
    Stradun
    11 min walk - 1.0 km
  • Old harbor and city walls of the medieval town of Rhodes.
    Old Town Harbor
    15 min walk - 1.3 km
  • Dubrovnik Cathedral showing heritage architecture, street scenes and a church or cathedral
    Dubrovnik Cathedral
    15 min walk - 1.3 km

Getting around

  • Dubrovnik (DBV)
    32 min drive

Restaurants

  • Fratellos Prosecco Bar
    12 min walk
  • Orhan
    16 min walk
  • Pizzeria Tomato
    16 min walk
  • Imperial Terrace
    15 min walk
  • Forteca
    14 min walk

About this property

Palace Natali

Luxury hotel remodelled in 2023 and located near Pile Gate
Located close to Walls of Dubrovnik and Banje Beach, Palace Natali provides a free breakfast buffet, a poolside bar and a terrace. Adventurous travellers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a body scrub, a deep-tissue massage or a facial. Free in-room WiFi is available to all guests, along with a garden and a library.
Other perks include:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, bike hire and a porter/bellboy
  • Bike tour information, massage treatment rooms and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Recycling and LED light bulbs
  • Rainfall showers, free toiletries and hairdryers
  • 40-inch LED TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 70; reservation required
  • Private picnics

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Library
  • Private wine tours
  • Sauna
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Wine tasting room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Treatment room

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • 100% renewable energy
  • 3 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1595
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - March 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: EUR 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The seasonal pool will be open from 01 May to 31 October
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not permitted at this adults-only property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Natali Hotel
Palace Natali Dubrovnik
Palace Natali Hotel Dubrovnik

Frequently asked questions

Does Palace Natali have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

Is Palace Natali pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Natali?

Self-parking is free at this property.

What time is check-in at Palace Natali?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Palace Natali?

Checkout is at 11:00 AM.

Where is Palace Natali located?

Located in the heart of Dubrovnik, this luxury hotel is within 1 mile (2 km) of Boninovo Cemetery, Pile Gate and Walls of Dubrovnik. Banje Beach and Rochester Institute of Technology Croatia are also within 1 mile (2 km).

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Reviews

Palace Natali Reviews

9.6

Exceptional

10

Cleanliness

9.4

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 46 out of 52 reviews
Rating 8 - Good. 4 out of 52 reviews
Rating 6 - Okay. 0 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

Reviews

8/10 Good

jill

Liked: Cleanliness, staff & service, property conditions & facilities
Sophisticated hotel. Tranquil Good food friendly waiting staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Francelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property away from bustle of old town. Incredible staff, delicious breakfast, peaceful private pool area, easy parking. Highly recommend. Bit of a walk to the old town but that was why I liked it - others might want to be closer. Buy some food from local market to feed the beautiful street cats on your walk down to town.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, the staff at Palace Natali catered to our every need and made us feel really comfortable. Room was comfortable, clean, and had a beautiful view. Food was excellent. Definitely would recommend.
Stayed 2 nights in May 2025

10/10 Excellent

georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beauty of this property is really not captured in the pictures online. You're in your own little sanctuary - after a day in the hustle and bustle of the old town, theres nothing more special than coming home to a palace - shared by very few. So much more special than the similar priced venues such as Rixos and Hilton. Just incredibly special.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gary

Liked: Amenities, property conditions & facilities
Extremely helpful and friendly staff. Incredible views and a great room. Walkable to old town.
Stayed 3 nights in Oct 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in good condition with lovely views towards the sea. Our suite was very spacious with a large living area with TV and minibar. We were a little disappointed with our balcony with was very narrow with a high wall and restricted view though. The hotel staff were all very friendly and helpful and nothing was too much trouble. There is a nice outdoor pool, hot tub and sauna. Breakfast was okay but fairly limited choice with the cooked to order food all centred eggs. Plus it seemed to take an age to arrive even though it was fairly quiet most days. The hotel is set at the top of Dubrovnik and is a 20-25 minute walk down to the old town. So for those not wanting to walk up lots of steps I suggest a taxi back. Plus get an UBER much cheaper than local taxis. Overall we had a very enjoyable stay and thank all the staff for their efforts.
Stayed 7 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace Natali Dubrovnik

This hotel is lovely it’s out of town so nice and quiet. Staff were very helpful and friendly. It’s a beautiful old building with modern facilities - a nice pool, a great place to relax. Thanks to Daniel and Toni for your help.
Stayed 7 nights in May 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace Natali Dubrovnik

This hotel is lovely it’s out of town so nice and quiet. Staff were very helpful and friendly. It’s a beautiful old building with modern facilities - a nice pool, a great place to relax. Thanks to Daniel and Toni for your help.
Stayed 7 nights in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was great

Was great, service was incredible. Building was incredible. Loads of fancy gadgets to work.
Stayed 1 night in Sep 2023

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning. The staff was amazing helping book transfers and held our bags until we departed. The rooms outside of the main restored property leave a little bit to desired (but that is if you are being extremely critical)
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Palace Natali. The food was excellent but quite expensive, we would strongly recommend the chicken. The staff were friendly and helpful. The accommodation was very clean. The area is very quiet and the sunsets magical. Stairs back from the old town not for the weak of knees (>200). Dubrovnik old town is lovely and we would strongly recommend the cherry mojito at Tatas.
Stayed 7 nights in Jun 2024

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort

Suberb views, superior location, stellar property,

It's a fantastic property, however it is not five minutes from the ferry terminal, it's over half an hour away. It's fifteen minutes to the old city with a number of bars, bakeries, and grocery stores within a five minute walk. Located high on the hill, the view is amazing, but the entrance is a challenge to find, a discrete door on a narrow side street. The food is great, facilities are first rate, property is clean, crisp, and modern. Staff are friendly but inexperienced, have patience. I would definitely stay here again, excellent value.
Stayed 2 nights in Sep 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property finished really well. The team is friendly and attentive. Cleanliness was to a very high standard. The views are incredible. The gym was lacking in terms of cardio equipment but had a great stock of dumbbells (and was the most ‘petty’ gym I’ve seen!). Hotel definitely requires decent knees given all the stairs. Wholly recommend - would certainly return.
Stayed 5 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel find

Perfect for a long weekend away in Dubrovnik. The hotel is stunning - inside and out. Our room was large, comfortable and clean. The outside has the most exquisite gardens. The pool area is wonderful - with a good sized pool, jacuzzi etc and you can swim looking out to the sea. The staff could not do enough for us and really made the stay. Can’t recommend highly enough. The only thing to mention was it’s high up the hillside so walking down to the Old town is absolutely fine but even though it’s 20 minutes away recommend getting a taxi home but it only costs a mere 8 euros. PS; Use Uber as no taxi driver knows where it is because it’s brand new.
Stayed 3 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enchanting Moments at Palace Natali

Hello all! Fresh from Dubrovnik and let me dive straight into our delightful stay at Palace Natali! A newbie in town since May 2023, and wow, it’s a stunner. It is only a brief 15-minute walk from The Old City, it’s the best of both worlds - close to the historical treasures yet a tranquil escape from the tourist bustle when you need it. What struck us was its intimate vibe with just 20 rooms and a heap of cool facilities - think lush gardens to unwind in, a fully-equipped gym, a fun game room, and a pool to dip into. Not forgetting the available massages, which trust me, are bliss after a day exploring! Their super handy app to order drinks and snacks anywhere on-site was a cherry on top. The rooms? Spacious and elegant, with the AC hitting the spot during those warm evenings. Our mornings often started with leisurely coffees and crisp croissants, while evenings wrapped up with serene wine sessions, overlooking The Old City. It’s these moments that are just priceless, aren’t they? The service was on-point - genuinely top-tier without being pretentious. Honestly, every bit of our stay screamed luxury without that painful price tag to match. We’re already dreaming of round two in Croatia, and Palace Natali will undoubtedly be our pick again. If Dubrovnik’s on your radar, give this place a go, and if The Old City stays are tempting you, we’d say - rethink and give Palace Natali a whirl instead!
Stayed 4 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service! A beautiful and quiet oasis!
Stayed 2 nights in May 2025

10/10 Excellent

Amanda Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay. Thoroughly enjoyed our stay here.
Stayed 3 nights in May 2024

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a tranquil oasis!

This tranquil oasis is the perfect escape from the hustle & bustle from old town, yet still within walking distance! The grounds & rooms are immaculate and the staff is attentive and very kind. You are treated like royalty. The food is also delicious! I truly can’t say enough good things about this intimate hotel and will definitely be back.
Stayed 3 nights in Jun 2025

10/10 Excellent

George

Liked: Staff & service, amenities, property conditions & facilities
The staff (Daniel and Lidia) were exceptional Great service Very helpful Room cleaness can be improved Beautiful facility Nice breakfast and restaurant
Stayed 4 nights in Aug 2024

10/10 Excellent

Inga

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful restored property with lovely grounds. Staff extremely helpful and food was delicious.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Palace Natali. The hotel and grounds are beautiful. The staff are all extremely friendly and helpful and made our stay really enjoyable. We enjoyed relaxing by the pool - so peaceful, a complimentary drink on the terrace at sunset, relaxing on the comfortable seats in the Olive Garden and chatting to the lovely staff and other residents. As mentioned in all reviews the steps down to the Old Town are fine, the steps back up are more challenging but are absolutely doable, particularly at the cooler times of evening and night. A bit trickier when it’s very hot but there’s also the option of a short taxi ride instead. Dubrovnik is a fabulous place to visit - we’ll be back :o)
Stayed 4 nights in Sep 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel is a real gem. Gorgeous rooms, beautiful grounds and easy walk to Dubrovnik’s Old Town. The staff and service are first-rate. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and ultra modern and clean. Fantastic and helpful staff. Planning on returning.
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and quiet. We did not eat at the Restaurant as the menu was pricey. It would have been nice to have more affordable snack options during the day.
Stayed 4 nights in Aug 2024