Dear Timothy, Thank you for reviewing our hotel. It is always our priority to keep our guests happy and comfortable with the services offered. We are sorry for the inconvenience, and we will check with the team to find out what went wrong and take steps to improve. Our front desk can help you to solve such issues. We look forward to having you as our guest again whenever your travels bring you back to the city. Sincerely,Hotel Management

Dear TERESA, We're honored to be your home away from home and glad to have you as our guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and services from our associates. Our top priority is your comfort, and we're delighted you're satisfied with the stay. However, we are sorry for the discomfort and will work to improve it. Also, instruct our front desk to inform them of all the policies during check-in so the guests do not get troubled. Please return for your upcoming trips and more memorable moments. Sincerely,Hotel Management

Dear Leah, Thank you for choosing us, and we appreciate the remarks for the housekeeping team for the great work done. We continually strive to deliver a satisfying visit for our guests. Therefore, we sincerely regret falling short of your expectations and our usual service standards. Please know that maintaining a comfortable atmosphere and ensuring the well-being of our guests are our main priorities. The issues you experienced are unacceptable, and we are committed to addressing them with our team to prevent future occurrences. We are wholly committed to regaining your trust and hope for the opportunity to welcome you back in the near future.Sincerely,Hotel Management

Dear Karen, Thank you for choosing us and sharing your comments. We apologize for not providing you with a good hotel experience. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We would like you to allow us to host another occasion and provide you with the seamless stay you deserve at the location!Sincerely,Hotel Management

Dear Cecil, We are thrilled you always chose to stay with us at Extended Stay America. We sincerely appreciate all your excellent feedback for staff and are delighted to read that you enjoyed every aspect of your stay with us. Our team works tirelessly to surpass our guests' expectations and ensure everyone has a relaxing experience in well-maintained and comfortable accommodations. Reviews like yours make all our efforts worthwhile! Thank you for being our guest, and we hope to serve you whenever you are in the area. Sincerely,Hotel Management

Dear Guest, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management

Dear Amber, Thank you for sharing your positive remarks about Extended Stay America's new look. It gives us absolute joy to know guests like the amenities provided, and in your case, having a clean and peaceful room at the given price was great. We look forward to welcoming you again on your trip and hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management

Dear Darryl, Thank you for your wonderful feedback at Extended Stay America! We are thrilled you had a positive experience with our customer service team. Providing excellent service is our priority, and we're delighted that we could assist you promptly and politely. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Management

Dear KEVIN, We are delighted to hear that you found Extended Stay America to be visually appealing! Your positive feedback is greatly appreciated, and we are committed to ensuring that your entire stay with us is equally enjoyable. Thank you for choosing our hotel, and we look forward to welcoming you back soon for another great experience!Sincerely,Hotel Management

Dear Sergio, We appreciate the outstanding review and are delighted you loved your clean, comfortable suite. Our top priority is your comfort, so it is nice to know we exceeded your expectations. Thank you for choosing our brand, Extended Stay America, for your hotel needs. We look forward to hosting you again the next time you are in the area. Sincerely,Hotel Management

Dear Nicole, Thank you for the great review! It is wonderful you enjoyed your time at Extended Stay America so much! We strive for excellence, so we are thrilled you appreciate our clean property and our quiet atmosphere! Your praise lets us know we're doing our job, and we look forward to hosting you again for another exceptional experience.Sincerely,Hotel Management

Dear Mohamed Amine, Thank you for your review of our hotel. We hope you will accept our deepest apologies for the level of service you received from our staff. We take our guest comments seriously, as they will help us enhance the experience for future guests. We hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.Sincerely,Hotel Management

Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We areglad that you were pleased with our clean property and well-appointed rooms. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management

We appreciate the time you took to provide us with this score. We are happy to know that your stay with us was a pleasant one. Hope to see you soon!

Dear Vanesse, Thank you for your kind words. We are delighted to hear you had a positive experience during your stay with us. It is wonderful to know that our front desk associate took great care of you and that you found Extended Stay America to be in impeccable condition. Maintaining a clean and well-maintained property is at the heart of our hospitality philosophy, and we are delighted to have met your expectations. We look forward to hosting you again soon!Sincerely,Hotel Management

Thank you for providing us with a score. The guest's satisfaction is the most important thing for our staff and we are happy that your stay was a pleasant one.

Dynesha thank you for the score that you have provided us. I will be sharing this with the team to ensure that we as a team get better to provide our guests with a pleasant stay. We hope to see you again on your next visit.

Pat thank you for taking the time to write us a review, I will be sharing your feedback with our staff to make sure the necessary improvements are made to assure that other guest's and yourself have a better experience on your next visit.

Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We areglad that you were pleased with our clean property and well-appointed rooms. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management

Dear Jorge, We're truly honored to be your home away from home and glad to have you as a guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and services. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We look forward to sharing your upcoming trips and more memorable moments. Thanks again for the outstanding remarks.Sincerely,Hotel Management

Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We areglad that you were pleased with our clean property and well-appointed rooms. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management

Dear Diana, Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We areglad that you were pleased with our clean property and well-appointed rooms. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management

Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We areglad that you were pleased with our clean property and well-appointed rooms. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management

Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We areglad that you were pleased with our clean property and well-appointed rooms. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management

Dear Madison, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management

Thank you, Omar!