奥克兰邓斯缪尔庄园和花园附近酒店

“Ok”

“The toilet no lid, dirty bathroom, sink. Hair still on the bed, blanket not sure cleaned.”

“This was my absolute worst hotels.com experience hands down. The room was so dirty that I tried to cancel my reservation, a first ever. And I’ve stayed in some funky places but this takes the cake. The furniture had crusty stains like 3-D stains, the remote control was covered in some kind of sticky goo, sheets stained, burn holes in the blanket, bathroom was a nightmare. Had to wake up at 4am to catch a flight. There was a prostitute coming in and out of an open room, homeless guy (very nice……

“Single bedrooms are worse in person and pictures are not shown for it. Very dirty inside, nothing seems to be cleaned at all except maybe the sheets. Every room is a smoking room, so everything smells like cigarettes, including; pillows, sheets, towels, floor, and AC blows out cigarette smell. ”

“That’s good”

“I just checked my credit card statement and there is USD20 dollar charge to my room, may I know how I can get what is being charged and how to refund ? The hotel said everything is fine when I check out and not mentioned any extra charge.”

“喜欢”

“剛入住時吹風機和浴缸塞子壞掉，經Hotel.com回覆後有立即派人來。 但隔音設施很糟。”

“Nice room but no air-conditioning no heat. During the daytime it's very hot in the room. I had to ask for a fan. The fan wasn't strong. It was still hot. Had to close the curtains heat was coming through the windows from the sun. Night time open the curtains to let the room cool down ”

“Smelly.”

“Upon arrival the hotels desk clerk said i didnt have a reservation when i clearly did So i hadto to wait an hour after arriving to get room ”

“Good”