奥克兰奥克兰动物园附近酒店

“Ok”

“This was my absolute worst hotels.com experience hands down. The room was so dirty that I tried to cancel my reservation, a first ever. And I’ve stayed in some funky places but this takes the cake. The furniture had crusty stains like 3-D stains, the remote control was covered in some kind of sticky goo, sheets stained, burn holes in the blanket, bathroom was a nightmare. Had to wake up at 4am to catch a flight. There was a prostitute coming in and out of an open room, homeless guy (very nice……

“Single bedrooms are worse in person and pictures are not shown for it. Very dirty inside, nothing seems to be cleaned at all except maybe the sheets. Every room is a smoking room, so everything smells like cigarettes, including; pillows, sheets, towels, floor, and AC blows out cigarette smell. ”

“剛入住時吹風機和浴缸塞子壞掉，經Hotel.com回覆後有立即派人來。 但隔音設施很糟。”

“Need upgrades”

“The shower was dirty with no conditioner or shampoo. The room smelled like smoke, it was loud and too expensive for the quality of the room . The beds were comfy but the upstairs room was loud.”

“The promo picture shows a breakfast area, but in the morning the room was locked. The room was nice and spacious, but the floor was dirty. There was a missing light bulb above the sink. The bathroom had visible mold in the grout. The heater had been removed and not been replaced. The towels were old and worn. The bed was sagging in the center. Although the AC was quiet, the fan could not be turned off (using up a lot of energy.)”

“We read reviews and I usually try to be openminded. Many reviews said 10/10 with some reviews having lower reviews. I just want a clean spot to stay. The hotel room was very rundown. Sheets, thankfully were clean. The floors hadn't been mopped in who knows how long...i wiped up water from the shower and paper towel was black on first wipe. Microwave hadn't been cleaned in ages. Breakfast seemed like the coffee had been reheated for days...it was thick and dark and the coffee urn had dried……

“安全便利”

“The staff were friendly and welcoming, the rooms were clean and tidy, and the overall decor and attention to detail were superb. I would definitely stay here again.”

“一般”