奥克兰艾伦圣殿浸信会教堂附近酒店

“The staff were friendly and welcoming, the rooms were clean and tidy, and the overall decor and attention to detail were superb. I would definitely stay here again.”

“Ok”

“The toilet no lid, dirty bathroom, sink. Hair still on the bed, blanket not sure cleaned.”

“This was my absolute worst hotels.com experience hands down. The room was so dirty that I tried to cancel my reservation, a first ever. And I’ve stayed in some funky places but this takes the cake. The furniture had crusty stains like 3-D stains, the remote control was covered in some kind of sticky goo, sheets stained, burn holes in the blanket, bathroom was a nightmare. Had to wake up at 4am to catch a flight. There was a prostitute coming in and out of an open room, homeless guy (very nice……

“Single bedrooms are worse in person and pictures are not shown for it. Very dirty inside, nothing seems to be cleaned at all except maybe the sheets. Every room is a smoking room, so everything smells like cigarettes, including; pillows, sheets, towels, floor, and AC blows out cigarette smell. ”

“I just checked my credit card statement and there is USD20 dollar charge to my room, may I know how I can get what is being charged and how to refund ? The hotel said everything is fine when I check out and not mentioned any extra charge.”

“That’s good”

“喜欢”

“Breakfast is not good and the building is old ”

“Have breakfast w homeless wasn’t a good experience ”

“剛入住時吹風機和浴缸塞子壞掉，經Hotel.com回覆後有立即派人來。 但隔音設施很糟。”

“The condition of the room was very disappointing and unacceptable. We specifically booked a non-smoking room, but it clearly smelled like cigarette smoke. There was even a plastic bag covering the smoke detector and a cigarette butt left on the carpet, which was both concerning and unsanitary. The room did not feel properly cleaned, and to make matters worse, the latch was broken, which made us feel unsafe. On top of that, there is a train nearby that runs frequently, and the noise is loud and……

“This stay ”