Rooms were excellent, outstanding value.
Located right alongside beach.
Staff extremely helpful.
Michael
2023 年 11 月入住 4 晚
10/10 超赞
真实旅客
2023年11月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ótima hospedagem.
Me surpreendeu o conforto decoração atendimento nota 10, principalmente do bartender Sanele que percebendo que estávamos bom tosse preparou um chá especial. O café da manhã é perfeito e completo, o restaurante fornece refeições deliciosas principalmente as pizzas. E fica a beira mar.
真实旅客
2023 年 11 月入住 2 晚
10/10 超赞
randy
2023年10月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Place
We enjoyed our stay at the Edward Hotel. Very nice staff and great room and terrific breakfast
randy
2023 年 8 月入住 2 晚
6/10 一般
Fancy
团体旅客
2023年07月10日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Feedback
The customer service was very disappointing, it did not seem like people cared or were keen about meeting our needs as customers of the hotel. Maybe a refresher course would be beneficial.
I would like to commend the quality of the food as well as the service of the chefs, no issues there and great customer service from the team that were making our breakfast and how they deal with us as customers. The rest of the hotel employees can learn a thing or two from them.
The cleanliness is also on point and commendable.
If there are many people or peak periods, maybe the number of employees should be increased to accommodate the increase in demand as that directly affects the service levels.
Lastly, maybe alternative power during load shedding is an option to consider too?
Fancy
2023 年 7 月入住 2 晚
10/10 超赞
Jayson
商务旅客
2023年05月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Super amazing service from all staff! From the reception to the restaurant to the service staff. Excellent excellent service!