東草原酒店 | 熱門東草原住宿限時優惠每晚可低至 HK$422

「I absolutely love staying there」

「The staff was amazing.From the front desk clerk to the maids everyone was super nice and friendly...Even though they tried to make things right there were too many wrongs.」

「The room was spacious & clean. The complimentary breakfast was nice. Very quiet place and next to a unique tourist attraction.」

「 Very nice staff. 」

「Overall, a decent stay. No fancy bells or whistles, exactly what was advertised and delivered. Only issue of note was that the room smelled of body odder when we stayed. 」

「The room was somewhat clean, but that’s the best I can say. The door from outside to the hallway didn’t lock or even close all the way. No staff and the office closed 11pm-5am. Sketchy part of town. No eateries close by. I would not recommend. Didn’t feel safe but we were exhausted so we stayed.」

「The hotel needs a renovation. For the price I didn’t expect much, but it feels neglected.」

「The receptionist was not friendly nor helpful. The building was under renovations which is obviously required. The room was recently painted and still had the odor in the room as well as chalk dust on baseboards, coat rack. The floors were dusty and bathroom there was garbage on the floor. The bedding and towels were fresh. Outdoors the entrance and exit doors were filthy and one exit door remained open? The majority of site had mattresses laying about. Continental breakfast consisted of...

「The view of the lake is beautiful. It's right across the road. The manager and staff were very kind and set me up in the kind of room I requested. It had a microwave, refrigerator and coffee pot with the coffee. The bed was very comfortable and the air worked great. I would stay there again. 」

「Very good location and very good price besides the staff was very friendly 」

「The floor in the room was dirty. It needed sweeping. There was a large ball of human hair on the floor near the bed. The bed spread had 2 red stains on the cover. The sink in the bathroom had a defective stopper. The cover control rod was not working. To flush the toilet, you had to continuously hold down the handle until the water ran out. The deadbolt on the door does not work. It would not engage/out of alignment. Other than that, the room was good. This is room 210. James Ramsey」

「Breakfast selection was fresh but not overwhelming in quality.」

「Loved that the hotel had a dinner buffet when we got pulled after traveling for 12 hours. Front desk was friendly. Hotel and room was clean.」

「Not much of a breakfast. The smell entering the hotel was terrible. My husband has COPD and could barely breath. Room was nice」

「I had a very disappointing experience during my stay at this hotel. From the moment I checked in, there was a strong, unpleasant odor throughout the property that made it uncomfortable to even be in the room. It’s clear that the hotel is in serious need of renovation and better upkeep. The cleanliness was especially concerning. The room did not appear to have been properly cleaned, and the bedsheets seemed unchanged from the previous guest, which is completely unacceptable. Basic hygiene...

「Room was supposed to be non smoking room but smelled of smoke. 」