奢华公寓, 1 间卧室 | 私人厨房 | 冰箱、微波炉、烤箱、炉灶
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关于马格纳之家的点评

3.5 out of 5
马格纳之家
28a Queen's Rd, Egham, England

点评

8.2

很好

10 分 - 超赞。18 条好评，共有 51 条点评" "
8 分 - 还可以。21 条好评，共有 51 条点评" "
6 分 - 一般。8 条好评，共有 51 条点评" "
4 分 - 很差。4 条好评，共有 51 条点评" "
2 分 - 糟糕。0 条好评，共有 51 条点评" "

8.6/10

清洁度

7.4/10

服务设施

7.8/10

住宿条件和设施

点评

8/10 还可以

Diego

满意：住宿条件和设施，清洁度
2024 年 3 月入住 2 晚
O 于 2024年03月25日 的回复
Thanks Diego

10/10 超赞

Rosaline

与家人出行
满意：客房舒适度，清洁度
What a lovely, clean and quiet place to get away.
Initially when I came in with my family and I needed to wait, it was given me a negative view but immediately the issue was resolved I was fine and by the time we got in, its was almost perfect just the way I wanted it.
2023 年 12 月入住 2 晚
O 于 2023年12月29日 的回复
Thanks Rosaline. We appreciate your feedback

10/10 超赞

Sean

2023 年 11 月入住 5 晚
O 于 2023年12月29日 的回复
Thanks Sean

10/10 超赞

Lyndsey

与家人出行
满意：客房舒适度，清洁度
Magna house is lovely and we would definitely return if future plans sent us that way again. Nice size accommodation / rooms, clean, with well equipped fitted kitchen. Towels were included and I could even make a cuppa without having to wait to hit the shops first . Plenty of shops/ food outlets within a short walking distance. It was ideal for us. Thank you very much. :)
2023 年 11 月入住 2 晚
O 于 2023年11月7日 的回复
Thank you Lyndsey

10/10 超赞

Alan

团体旅客
满意：客房舒适度，清洁度
2023 年 10 月入住 3 晚
O 于 2023年10月31日 的回复
Thanks Alan

4/10 很差

Holly

2023 年 10 月入住 2 晚
O 于 2023年10月8日 的回复
Thanks Holly

6/10 一般

Cristina Ivette

与家人出行
满意：客房舒适度，清洁度
Improvements to make
The apartment itself has a good layout. But there are certainly areas where it could improve. To begin with, investing in some air fresheners would be a good idea. There's no better way to welcome tenants than with a delightful aroma instead of the I-don't-know-what smell we encountered. If the property has two bedrooms, it would be convenient to have 4 chairs and a more spacious dining area. There were no cleaning cloths or napkins. The bathroom had an unpleasant odor when we arrived. Other than that, it's a plus that each room had its own screen.
2023 年 8 月入住 2 晚
O 于 2023年08月31日 的回复
Thank you Cristina

10/10 超赞

Tara

2023 年 7 月入住 5 晚
O 于 2023年08月29日 的回复
Thank you Tara

10/10 超赞

Jonathan

满意：清洁度、服务设施、住宿条件和设施
2023 年 7 月入住 2 晚
O 于 2023年07月25日 的回复
Thank you

8/10 还可以

Darran

与配偶出行
满意：住宿条件和设施，清洁度
Good stay..nice clean,quiet apartments only 5 minutes walk from town centre. Found some of ghe equipment hard to work without any instructions.
2023 年 7 月入住 4 晚
O 于 2023年07月18日 的回复
Thank you

8/10 还可以

真实旅客

与家人出行
满意：清洁度
Two bedroom flat no. 2
Easy access and good location. Spacious living area and bedrooms. Bathroom and shower clean and good. Kitchen well equipped but could use some new cutlery and pots. Sofa in living area not really comfortable and mattresses felt quite worn. It did get quite hot in the flat every day - luckily there were 2 functioning fans.
2023 年 7 月入住 4 晚
O 于 2023年07月16日 的回复
Thank you

8/10 还可以

Paul

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Difficult to read keypad for access into property
2023 年 7 月入住 2 晚
O 于 2023年07月7日 的回复
Thank you

8/10 还可以

Christina

与家人出行
满意：客房舒适度，清洁度
2023 年 6 月入住 2 晚
O 于 2023年07月3日 的回复
Thank you

6/10 一般

Gonzalo

团体旅客
满意：清洁度
Todo bien , pero no funcionó el aire acondicionado! Mal ese aspecto
2023 年 6 月入住 2 晚
O 于 2023年06月19日 的回复
Thank you

10/10 超赞

Edward

2023 年 6 月入住 2 晚
O 于 2023年06月18日 的回复
Thank you Edward

8/10 还可以

Philip

2023 年 5 月入住 2 晚
O 于 2023年06月5日 的回复
Thanks Philip

8/10 还可以

biyamol

与家人出行
满意：客房舒适度，清洁度
2023 年 5 月入住 5 晚
O 于 2023年05月26日 的回复
Thank you

8/10 还可以

Hamid

与家人出行
满意：客房舒适度，清洁度
Appartement agréable mais perfectible
Appartement propre et suffisamment spacieux pour 3 personnes. Il faut toutefois améliorer les points suivants : - changer la porte d'entrée des appartements par des portes mieux adaptés (pour l'isolation phonique) - revoir l'occultation des fenêtres (changer les stores ou mettre des rideaux occultant) - renouveler/compléter les accessoires de cuisines (ajouter des assiettes, des verres à eau/café, casseroles, poêles, et éventuellement une cafetières).
2023 年 5 月入住 3 晚
O 于 2023年05月23日 的回复
Merci Hamid

10/10 超赞

Randal

商务旅客
满意：客房舒适度，清洁度
Well Equipped
Very well equipped apartment and ideal for the station commute. Far better than the confines of a hotel room stay
2023 年 5 月入住 2 晚
O 于 2023年05月15日 的回复
Thanks Randal

10/10 超赞

Randal

2023 年 5 月入住 2 晚
O 于 2023年05月7日 的回复
Thanks for the feedback

8/10 还可以

Sally

2023 年 4 月入住 2 晚
O 于 2023年05月1日 的回复
Thanks for your feedback Sally

10/10 超赞

Randal

商务旅客
满意：客房舒适度，清洁度
Business Trip
Business trip, apartment was excellent for the 2 night stay
2023 年 4 月入住 2 晚
O 于 2023年05月1日 的回复
Thanks for your feedback Randal

6/10 一般

Allie，Newcastle upon Tyne

不满意：清洁度
o 于 2023年04月2日 的回复
Thanks Allie

8/10 还可以

Carol

2023 年 3 月入住 4 晚
O 于 2023年04月2日 的回复
Thanks Carol

8/10 还可以

Janine

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The property is in a good location and is very clean and secure, however, we do have a few suggestions which if sorted we would be giving it an excellent review. Firstly, we are a family of four and a 2 seater sofa was just not big enough for us to have a relaxing evening together, perhaps invest in at least a comfy armchair. Secondly the blinds in the bedrooms are fine for privacy but not on a night for sleeping when the street lights are shining in, as the blinds do not cover the whole of the window. I think curtains are needed just to reduce the glare. Lastly it’s bath towels, we were only given one bath sheet and the towels that were left for us were just not big enough, they weren’t even big enough for our 10 year old. Overall we would still return as we did like the property.
o 于 2023年02月28日 的回复
Thanks for your feedback.

6/10 一般

Robert

与家人出行
不满意：客房舒适度
A little disappointing
We were a little disappointed in the cleanliness of the apartment, there were cobwebs in the bathroom and floors needed sweeping. We feel the bedlinen could have done with replacing with new as very bobbly and thin. Kitchen drawers were broken. There was very little furniture, only one two seater sofa just enough for two, not much good for a family of 4! All cups and glasses were all odd . Overall a bit disappointing but maybe should have realised when the cleaners said they would only be 20 minutes!
2023 年 2 月入住 2 晚
o 于 2023年02月18日 的回复
Thanks for your feedback, and we'll look into your comments

10/10 超赞

Veronica

2022 年 9 月入住 2 晚

10/10 超赞

Ademola

与家人出行
满意：客房舒适度，清洁度
Magna House Egham, England, United Kingdom Wed, 10
great place and quite which is good for family
2022 年 8 月入住 2 晚
O 于 2022年08月14日 的回复
Thank you for your kind feedback.

6/10 一般

Timothy

2022 年 5 月入住 14 晚
o 于 2022年06月1日 的回复
Thanks for the feedback Timothy

8/10 还可以

Marie

商务旅客
满意：客房舒适度，清洁度
2022 年 4 月入住 3 晚
o 于 2022年05月2日 的回复
Thanks for your kind feedback Marie. Hope to welcome you again in the future.

10/10 超赞

Heather

与家人出行
满意：客房舒适度，清洁度
Magna House- 3 roomed apartment
Magna House is in a great location for the railway station, town centre and the University Campus. I feel it offered good value for money with 3 roomy double (ensuite) bedrooms. The only negative is that in the living room there isnt enough seating for 6 people to sit together and watch tv. I would happily book this apartment again though because overall it met our needs well.
2021 年 12 月入住 2 晚
o 于 2021年12月18日 的回复
Thanks for your kind feedback.

10/10 超赞

Stephen

与家人出行
满意：客房舒适度，清洁度
Great location
Great stay and a convenient location. The only issue we had was it was very warm inside.
2021 年 11 月入住 2 晚
o 于 2021年11月12日 的回复
Thanks Stephen, really appreciate the feedback

8/10 还可以

真实旅客

与家人出行
满意：客房舒适度，清洁度
Good place to escape from home
Property was clean and fundamental utilities were provided for a family that loves making their own dish. I think the business could do more to show real concern for customers concerns/requests (at least in the way they respond to requests). Apartment beautifully set up for work from home as well.
2021 年 10 月入住 2 晚
o 于 2021年11月1日 的回复
Thank you for your feedback, we really appreciate it.

8/10 还可以

真实旅客

与家人出行
满意：客房舒适度，清洁度
Kettle was awful
Overall good. Could do with a paint refresh. Kettle was appalling and could not be used as it was all limescale inside and bits were in our cups of tea so we then boiled a pan of water for hot drinks. Showerhead wasnt working properly in one of rooms. We were pleased to receive a 3 bedroom even though we only booked a 2 bed so that was a bonus as it gave us more space. However we would still return in the future as it was ideal for what we required.
2021 年 10 月入住 3 晚
o 于 2021年10月12日 的回复
Thanks Tracey, we appreciate the feedback. We'll get on to the kettle and shower head issues.

4/10 很差

Tahir，Bradford

与家人出行
满意：清洁度
不满意：住宿条件和设施
basics need updating, both beds mattresses need replacing, shower handle broken
2021 年 8 月入住 2 晚
O 于 2021年09月1日 的回复
hi Tahir. Thanks for the feedback. We will look into your comments

8/10 还可以

Emma

与家人出行
满意：客房舒适度，清洁度
We had 2 great stays at Magna House. Perfect location, fully equipped and great communication. My only criticism would be the window blinds aren’t great so didn’t block out the light in the bedrooms. Will definitely be booking this accommodation again in the future.
2021 年 8 月入住 2 晚
O 于 2021年08月19日 的回复
Thanks for your review Emma, really appreciate it.

10/10 超赞

真实旅客

满意：清洁度、服务设施、住宿条件和设施
Stayed for 2 nights in the one bedroom apartment, it’s very clean modern and spacious. The kitchen is well equipped,
2021 年 3 月入住 2 晚
O 于 2021年03月30日 的回复
Thanks for your great review, hope to have you back with us again in the future.

6/10 一般

Dave

商务旅客
满意：清洁度
A must
Room nice and clean with plenty of space, bed a little uncomfortable but slept on worse, children running about in the room above didn’t help with only having wooden floors. Where the room keys are kept in key boxes they could do to be illuminated because had a problem seeing the numbers in the dark. All in all a lovely place to stop
2021 年 2 月入住 2 晚
O 于 2021年03月1日 的回复
Hi Dave. Thanks for the feedback and we'll look into these points.

8/10 还可以

Adrian

商务旅客
满意：客房舒适度，清洁度
2021 年 2 月入住 2 晚
O 于 2021年03月1日 的回复
Thanks for your review score Adrian

8/10 还可以

真实旅客

商务旅客
满意：客房舒适度，清洁度
Business trip
It was very comfortable and homely. Enjoyed my stay with my partner for a business trip. The rooms have a lovely garden view and there’s free parking.
2021 年 2 月入住 2 晚
O 于 2021年02月16日 的回复
Thank you for your review, hope to have you back to us again

8/10 还可以

Raul

商务旅客
满意：清洁度
不满意：客房舒适度
Lovey place with beds from hell.
The property was great, the kitchen appliances great. But the bedrooms were a downfall of this amazing place. The mattresses need to be replaced as they are the worst I've had and I travel around alot. The blinds need to be replaced to black out ones as there is an outside light that shines right into the room, so you sleeping in daylight at night.
2020 年 10 月入住 6 晚
O 于 2020年10月23日 的回复
Hi Raul. Thanks for the feedback, sorry everything was not perfect, we will take your comments on board and action accordingly. Best, Oliver

10/10 超赞

HUBERT

商务旅客
满意：客房舒适度，清洁度
2020 年 8 月入住 4 晚
O 于 2020年09月13日 的回复
Thank you for taking the time to rate our property.

8/10 还可以

Zachary

与家人出行
满意：清洁度
2020 年 8 月入住 1 晚
O 于 2020年08月24日 的回复
Thanks Zachary!

10/10 超赞

Javan

团体旅客
满意：客房舒适度，清洁度
Great
2020 年 7 月入住 3 晚
O 于 2020年07月20日 的回复
Thanks Javan