El Cinco hotels in San Juan

"Great breakfast each morning. Staff is very friendly and helpful. The hotel is beautiful and in a great location. The walk to the beach was not that bad. Would return!"

"Room was very spacious and comfortable. The pull out couch was deceiving as it was much smaller than the actual width of the couch but our kids are small so we made it work. The laundry room was a nice perk so you don't have to pack as much. Loved the location to places to eat and shop a little. It's definitely a 10 minute walk to the beach so keep that in mind. The pool was bigger than I thought it would be and always had space for swimming and lounging. Breakfast was always good and staff worked to keep everything full and fresh. Overall a great place to stay. The trade off is a nicer newer hotel with free breakfast vs. others on the beach but are not as nice. "

"The place was a dump"

"Yes "

"Property is beautiful, rooms spacious.Both the beach and pool were nice."

"Good location "

"Loved our room we had a lovely balcony with a view of the beach and the pool. The spa services were amazing. The pools were nice and the servers and staff were friendly. The only issues was timing on getting service we waited long periods off times to get served or even be acknowledged. We found this unusual for an IGH property."

"Pool was nice, though surprised for the cost of the hotel, the number of drunk younger people at the hotel. "

"We left at at 02:30am so was too early for most things but the room was very comfortable and clean. The staff bent over backwards to help us get through luggage check in and to the TSA point. Without their help, we would have never gotten all our stuff to the ticket counter in time to make our flight. "