The Hilton Garden Inn El Paso/University welcomes visitors with a rooftop terrace and outdoor pool. Guests can relax in the spa tub, dine at Great American Grill, and enjoy free WiFi and dry cleaning. Previous travelers consistently praise the helpful staff.
El Paso is home to Hilton Garden Inn El Paso / University. UTEP Theater and El Paso Museum of History are cultural highlights, and some of the area's attractions include Chamizal National Memorial and El Paso Municipal Rose Garden. Looking to enjoy an event or a game while in town? See what's happening at Sun Bowl Stadium or Don Haskins Center. Visit our El Paso travel guide
111 W University Ave, El Paso, TX, 79902
What's nearby
University of Texas at El Paso
1 min walk - 0.1 km
Sun Bowl Stadium
9 min walk - 0.8 km
Las Palmas Medical Center
5 min walk - 0.5 km
UTEP Theater
5 min walk - 0.5 km
Don Haskins Center
9 min walk - 0.8 km
Getting around
El Paso Union Depot
10 min drive
El Paso International Airport (ELP)
19 min drive
Restaurants
Circle K
2 min walk
McDonald's
5 min walk
Whataburger
2 min walk
Raising Cane's Chicken Fingers
4 min walk
Starbucks
3 min walk
About this property
Hilton Garden Inn El Paso / University
Hotel near Sun Bowl Stadium
You can look forward to a free return airport shuttle, a corner/local shop and a rooftop terrace at Hilton Garden Inn El Paso / University. For some rest and relaxation, visit the hot tub. The on-site restaurant, Great American Grill, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
Additional perks include:
An outdoor pool, along with sunloungers
Cooked-to-order breakfast (surcharge), a free local area shuttle and self-parking (surcharge)
Express check-in, a banquet hall and bike parking
A bike shuttle, free newspapers and a computer station
Guest reviews give top marks for the helpful staff
Room features
All 153 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Free return airport shuttle from 6 AM to 10 PM
Free area shuttle up to 3 mi
Secured, covered parking on site (USD 10 per day)
Limited on-site self parking
Food and drink
Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 17 for adults and USD 8 to 17 for children
A bar/lounge
A restaurant
Restaurants on site
Great American Grill
Things to do
24-hour gym
Bicycle repair station
Bicycle shuttle
Bicycle storage
Bicycle tours
Hot tub
Outdoor pool
TV in common areas
Family friendly
Free area shuttle
Free rollaway/extra bed
Grocery/convenience store
In-room cot
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping on request
Multilingual staff
Business services
24-hour business centre
3 meeting rooms
Computer station
Outdoors
Pool loungers
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
1 building
5 floors
Ballroom
Banquet hall
Built in 2006
Communal living room
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Bedsheets provided
Free cot
Free rollaway/extra bed
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
36-inch LCD TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 10 to 17 for adults and USD 8 to 17 for children
Covered self-parking fee: USD 10 per day (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hilton Garden Inn El Paso University Hotel
Hilton Garden Inn El Paso University
Hilton Paso University Paso
Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn El Paso / University Hotel El Paso
Frequently asked questions
Does Hilton Garden Inn El Paso / University have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hilton Garden Inn El Paso / University?
As of 18 Mar 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn El Paso / University on 27 Mar 2026 start from HK$636, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton Garden Inn El Paso / University pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Hilton Garden Inn El Paso / University?
Self-parking is available for USD 10 per day.
What time is check-in at Hilton Garden Inn El Paso / University?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at Hilton Garden Inn El Paso / University?
Checkout is at noon.
Does Hilton Garden Inn El Paso / University provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Hilton Garden Inn El Paso / University located?
Situated in El Paso, this hotel is within a 15-minute walk of University of Texas at El Paso and Sun Bowl Stadium. Las Palmas Medical Center and Billy Rogers Arroyo Park are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hilton Garden Inn El Paso / University Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Location
9.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 623 out of 1001 reviews
10 - Excellent
623
Rating 8 - Good. 209 out of 1001 reviews
8 - Good
209
Rating 6 - Okay. 85 out of 1001 reviews
6 - Okay
85
Rating 4 - Poor. 47 out of 1001 reviews
4 - Poor
47
Rating 2 - Terrible. 37 out of 1001 reviews
2 - Terrible
37
Reviews
Verified
6/10 Okay
Jennifer
4 Mar 2026
Liked: Staff & service
The property was adequate. I didn't realize they charge a $10 parking fee. Guess I missed that in the fine print. We got to our room and it was clean. The only big complaint was that we were in an adjoining room and the people next door left their dog in the room and it barked for 45 mins until they came back.
Jennifer
Stayed 1 night in Mar 2026
Verified
6/10 Okay
Jorge
2 Mar 2026
Liked: Amenities
Room was handed over late - no accountability for hotel. If I had a late check out, they would charge me.
Morning receptionist, awful. Bad attitude and refused to print me a receipt.
Rooms were fine. Shower knobs installed reversed and water was always dripping from the bath faucet.
Room was clean. People were nice. Prepaid breakfast wasn’t worth it.
Rick
Stayed 2 nights in Dec 2025
Verified
6/10 Okay
Alejandra
6 Jan 2026
the greeting staff was rude. within an hour of checking in, i requested assistance in my room, no one showed up. the menu of the restaurant, form the QR square, did not match the actual menu from the restaurant. the breakfast buffet was $12.99, but when i reserved my room, it charged me $25 to add breakfast. Very limited breakfast options in the buffet and inconsistent from day to day. the tv was old, and my major issue, the microwave in my room was dirty and it stunk up the room every time i had to use it, which was several times during my stay. also, one of the computers form the business center, was not working.
Alejandra
Stayed 2 nights in Jan 2026
Verified
8/10 Good
michael
1 Jan 2026
Liked: Amenities
Good breakfast. Eggs, meat and potatoes. Toast, fruit and cereal avail. Option to order from the menu.
Multiple things went wrong, I paid for breakfast when I booked the room, still got charged and waited for 40 minutes for pancakes and sausage! On the the second night of staying a maintenance worker was banging on the door with my teenage daughters insisting to get in the room to check for a leak at 9:30 at night while I was reading my book at the bar. They made him aware that they were not opening the door until the legal guardian was present and he still insisted! Not to mention it is late, turns out there was no leak. Very inappropriate and unprofessional.
Lovely hotel in a quiet area. The lobby was well appointed. The restaurant serves dinner and has a bar. The menu is limited but very well done, and nice presentation. All staff we encountered was courteous and professional. The room was clean. We did not stay for breakfast the next morning, but they do offer a cook to order breakfast, cost is between $7 and $12 if I remember correctly. I highly recommend this Hilton Garden Inn.
Pesimo trato al cliente sobre todo del encargado d front desk del turno noctueno hasta grosero, el personal en general indiferente, los cuartos ya un poco viejos lo unico bueno es el desayuno.
The staff and service were both top notch! I would highly recommend dinner and drinks at this hotel —their talented chef serves up delicious/original meals. We watched the last game of the World Series at the bar and the friendliness and camaraderie were exceptional!
Because of weather, we had to change our plans and checkout one day early. I asked the clerk at the front desk if he could refund the cost for that one-day. He said I'd have to contact Expedia. Since we were on the road, I didn't have a chance to contact Expedia on the same day. When I spoke with an Expedia representative several days later, she said that the Hilton Hotels would not issue a credit for the day we did not use because we did not contact them on that day. I issued a complaint on the survey given us by Hilton Hotels and was never contacted. Just beware.