Shanghai People's Square Hotels

"The room was much bigger and better than expected. The staff were more friendly and professional than the usual. Breakfast was as expected but at least varied a little each day"

"Clean, new. Everything was wonderful. Even when checking in at a busy front desk, the staff brought us to another floor to check us in. "

"Honestly, the hotel was nice, but the staff were amazing. Really helpful."

"HI We stayed 4 nights. Hotel area is under heavy construction for a while. It's quite at night. Also if you are using Didi or taxi the car has to use side entrance which can be pain for the driver to find. The Hotel is 8 min short walk to Yu Yuan Garden and just across line 10 metro too. Both a plus."

"Good location being near to the main shopping belt of Nanjing East. Convenient to take various train services at the People’s Park station nearby. Hotel services and cleanliness are of the Marriott standards."

"Excellent service in club lounge, great location, and lovely atmosphere."

"Great breakfast. Staff very accommodating"

"Clean room, comfortable bed. Good service staff."

"Stayed at Holiday Inn Shanghai Nanjing Road via Hotels.com and experienced a shocking safety and security failure. Hotel staff wrongly checked out an occupied room without consent, removed the guest’s belongings, and reassigned the room to other guests while the stay was still active. The guest returned late at night in a foreign city to find strangers in her room and her possessions gone. This represents a serious breach of guest safety, property security, and basic hotel duty of care. Management offered only token gestures instead of meaningful accountability or compensation, and failed to provide an adequate explanation of how such a severe incident was allowed to happen. Completely unacceptable handling of a deeply distressing situation."