「Very enjoyable stay, great location close to both the church and lake. Great hospitality from the team, particularly one that made the difference was Sunny Ng(Ha Nguyet). Cheerful and knowledgable of the area, we got good tips and recommendations from her.
Really appreciate the little touch they did for my birthday too.
Cảm ơn rất nhiều」
「Very enjoyable stay, great location close to both the church and lake. Great hospitality from the team, particularly one that made the difference was Sunny Ng(Ha Nguyet). Cheerful and knowledgable of the area, we got good tips and recommendations from her.
Really appreciate the little touch they did for my birthday too.
Cảm ơn rất nhiều」
「J'ai passé un excellent séjour: personnel souriant et serviable, chambre très propre et confortable, petit déjeuner de qualité. L'hôtel est bien situé pour vadrouiller dans le centre d'Hanoï. Seul bémol: l'espace spa et le rooftop mériteraient d'être rénovés. 」
「J'ai passé un excellent séjour: personnel souriant et serviable, chambre très propre et confortable, petit déjeuner de qualité. L'hôtel est bien situé pour vadrouiller dans le centre d'Hanoï. Seul bémol: l'espace spa et le rooftop mériteraient d'être rénovés. 」
「In principle, Rooms / Restaurants Cleanliness, Quality of Service
is nice. However, the facilities a little old. In the previous midnight before leaving, there is a lot of water on the ground in the bathroom and no idea where it came from. Also, there is no found a bath mat in the toilet.」
「In principle, Rooms / Restaurants Cleanliness, Quality of Service
is nice. However, the facilities a little old. In the previous midnight before leaving, there is a lot of water on the ground in the bathroom and no idea where it came from. Also, there is no found a bath mat in the toilet.」
"It’s a new hotel and super convenient location. The staff are very friendly and attentive. Price is really reasonable and I literally visited the spa everyday when I was there. "
"The hotel staff were all very kind and friendly. Even after staying for several days, they still remembered the guests and would greet them proactively. The hotel’s environment, atmosphere, and cleanliness were all excellent. I would definitely consider staying here again in the future. Aside from the hotel’s spa, which I wouldn’t recommend, everything else was a great experience."
"The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology. Overall, we felt very well taken care of and truly appreciated their professionalism. We would definitely choose this hotel again next time.
"
"Two bedroom flat suitable to travel with family, good location , walkable to pho around the corner which was good. Service was expected and busy hotel with many visitors. Doormen helps to open car doors and communicate with car grab drivers. Helpful to store luggage before check in available "