“It’s great that we got free upgrades for 2 nights. The service is also good. The only thing which might need improvements is the daily room cleaning.”
“It’s great that we got free upgrades for 2 nights. The service is also good. The only thing which might need improvements is the daily room cleaning.”
“Harikaydi, spa ve havuz gercekten guzel, otel oldukca iyi dekore edilmis ve temizdi. Oldukca konforlu bir otel. Tek onerim mutfak daha iyi olabilir. Cok keyifli bir seyahat oldu..”
“Harikaydi, spa ve havuz gercekten guzel, otel oldukca iyi dekore edilmis ve temizdi. Oldukca konforlu bir otel. Tek onerim mutfak daha iyi olabilir. Cok keyifli bir seyahat oldu..”
“The hotel is great. The rooms were very nice and clean. Hotel staff is very polite, helpful and friendly. The location is great. There is metro station just down the street. Most places in central part of town are within walking distance. I would highly recommend this hotel for anyone planning to visit Sofia.”
“The hotel is great. The rooms were very nice and clean. Hotel staff is very polite, helpful and friendly. The location is great. There is metro station just down the street. Most places in central part of town are within walking distance. I would highly recommend this hotel for anyone planning to visit Sofia.”
“1. I book the transportation service for two person with confirmation from the hotel.But when I landed in Sofia I waited in the airport for half an hour.Nobody waiting in the airport as promised by hotel.We I go outside of the airport,I saw the car of the hotel.The driver told me the reservation has been canceled.He had to pick up a group..So I could only a terrible old taxi to hotel.And the hotel charge me 24 euro in total!!When I checking,I asked the reason why the hotel did not inform me in……
“1. I book the transportation service for two person with confirmation from the hotel.But when I landed in Sofia I waited in the airport for half an hour.Nobody waiting in the airport as promised by hotel.We I go outside of the airport,I saw the car of the hotel.The driver told me the reservation has been canceled.He had to pick up a group..So I could only a terrible old taxi to hotel.And the hotel charge me 24 euro in total!!When I checking,I asked the reason why the hotel did not inform me in……
“Great and friendly staff,convenient area to shopping mall,groeceries and many more,even a flower shop is right next to the hotel on the same street.
Very delicious breackfast and great and clean spaceous room.”
“Great and friendly staff,convenient area to shopping mall,groeceries and many more,even a flower shop is right next to the hotel on the same street.
Very delicious breackfast and great and clean spaceous room.”
"I have comment their check in was cold and no welcoming.
The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart.
Club lounge very nice, specially those serve attitude are different. F&B staff, housekeeping and concierge great hospitality but not front desk."