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关于恩波里亚温德姆戴斯酒店的点评

2 out of 5
恩波里亚温德姆戴斯酒店
921 W Atlantic St, Emporia, VA

点评

6.0
10 分 - 超赞。158 条好评,共有 1000 条点评" "
8 分 - 还可以。235 条好评,共有 1000 条点评" "
6 分 - 一般。205 条好评,共有 1000 条点评" "
4 分 - 很差。199 条好评,共有 1000 条点评" "
2 分 - 糟糕。203 条好评,共有 1000 条点评" "

5.8/10

清洁度

7.4/10

员工和服务

5.6/10

服务设施

5.4/10

住宿条件和设施

6.2/10

环保

点评

10/10 超赞

XiaoHui

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very comfortable
2022 年 10 月入住 1 晚

10/10 超赞

真实旅客

满意:员工和服务、服务设施、住宿条件和设施
gooD 很好很喜欢
2020 年 9 月入住 2 晚
LaDonna 于 2020年09月9日 的回复
Thank you for your kind review. I'm pleased to hear that you enjoyed your stay.

8/10 还可以

真实旅客

2019 年 2 月入住 1 晚
Heman 于 2019年04月1日 的回复
Dear Guest thank you for taking time to do our survey, we thank you for staying with us and appreciate your business.

6/10 一般

Siyi

一般的酒店
就在95号高速旁边 比较方便
General Manager 于 2016年08月23日 的回复
Dear Guest thank you for staying with us we appreciate your business.

2/10 糟糕

Christina

团体旅客
不满意:服务设施
Had to switch rooms because the toilet wasnt not sturdy at all and chair was broken. Changed rooms to find huge spider webs on the ceiling. Staff was great and the area had a lot of stores to go to
2024 年 5 月入住 3 晚
LaDonna 于 2024年05月14日 的回复
Christina, We are so sorry to hear that you experienced these issues during you recent stay with us. We will be correcting this problems with our housekeeping and maintenance teams.

10/10 超赞

Mary

与家人出行
满意:住宿条件和设施,清洁度
The rooms was very clean and comfortable
2024 年 5 月入住 1 晚
LaDonna 于 2024年05月6日 的回复
Thank you, Mary, for taking the time to leave us a review. We are so happy to provide our guests with clean and comfortable rooms. We look forward to serving you during your next visit to Emporia, Virginia.

6/10 一般

James

满意:员工和服务
2024 年 5 月入住 2 晚
LaDonna 于 2024年05月10日 的回复
Thank you, James, for rating us.

8/10 还可以

lisa

满意:清洁度、员工和服务、住宿条件和设施
Clean rooms and friendly staff.
2024 年 5 月入住 1 晚
LaDonna 于 2024年05月6日 的回复
Thank you, Lisa, for reviewing us. It was a pleasure serving you.

6/10 一般

Alain

满意:员工和服务
不满意:住宿条件和设施,清洁度
F
2024 年 4 月入住 1 晚
LaDonna 于 2024年04月22日 的回复
Thank you for rating us.

2/10 糟糕

VALTEEN

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
LaDonna 于 2024年04月22日 的回复
We're sorry that we failed to exceed your expectations, during your recent stay.

10/10 超赞

Nelson

2024 年 4 月入住 1 晚
LaDonna 于 2024年05月10日 的回复
Thank you, Nelson, we appreciate your feedback.

6/10 一般

Roseann

与配偶出行
满意:清洁度
The breakfast was not what I would have expected
2024 年 4 月入住 1 晚
LaDonna 于 2024年04月16日 的回复
Roseann, Thank you for taking the time to review us. We're sorry that our complimentary breakfast left you dissatisfied. We will consider your comment when we update our breakfast options.

10/10 超赞

Steven

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
LaDonna 于 2024年04月16日 的回复
Thank you for rating us.

6/10 一般

Johanne

与配偶出行
Moins propre que d'habitude!
2024 年 4 月入住 1 晚
LaDonna 于 2024年04月12日 的回复
Johanne, Thank you for taking the time to review us. We're sorry that your stay was any less than perfect. We have addressed your concerns with our housekeeping team.

4/10 很差

Mireille

带宠物出行, 与配偶出行
La personne a l’accueil nous a donné une chambre à côté d’une famille avec 4 enfants très bruyant notre chambre avait une porte de service communiquante avec eux! On entendait tout et en plus ils ont laissé la télévision allumé à tout tête toute la nuit! On a très peu dormi à 4 h du matin on a quitté!
2024 年 4 月入住 1 晚
LaDonna 于 2024年04月8日 的回复
Mireille, Thank you for reviewing us. We're sorry to hear that your rest was disturbed by noisy neighbors. It was not our intention to place you nearby a loud family, had we been informed about this issue during your stay we would have gladly switched you to a room further away, without an adjoining door. We hope that you will allow us an opportunity in the future to make things right.

8/10 还可以

Teresa

团体旅客
满意:服务设施,员工和服务
The bed, they really need to get something. To put you're clothes in. There's no closet. There's no drawers, All your stuff had to stand in the bag until you used it.
2024 年 4 月入住 1 晚
LaDonna 于 2024年04月8日 的回复
Teresa, Thank you for reviewing us. We are working to address this concern our closets currently still being installed to our newly renovated rooms.

10/10 超赞

Blanca,Freeport

满意:员工和服务,清洁度
I think renovation is making it look unsafe I will recommend the carpet outside the rooms are not necessary and the platform feels unsafe
2024 年 3 月入住 1 晚
LaDonna 于 2024年04月1日 的回复
Blanca, We are currently addressing these issues in our renovation, thank you so much for reviewing us.

6/10 一般

Jacques

不满意:住宿条件和设施
2024 年 3 月入住 1 晚
LaDonna 于 2024年04月4日 的回复
Thank you for rating us.

8/10 还可以

David

商务旅客
as expected
2024 年 3 月入住 1 晚
LaDonna 于 2024年04月1日 的回复
Thanks, David. We're glad you had a good stay.

8/10 还可以

Eric

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
One of the 'non-smoking' rooms smelled heavily of smoke.
2024 年 3 月入住 1 晚
LaDonna 于 2024年03月26日 的回复
Thank you, Eric, for reviewing us. I'm sorry to hear that one of your rooms had a smokey smell. Our maintenance team will address this concern.

8/10 还可以

david

与家人出行, 带宠物出行
满意:员工和服务,清洁度
Good price, good service, friendly staff. Decent place to rest for a night.
2024 年 3 月入住 1 晚
LaDonna 于 2024年03月25日 的回复
Thanks, David. We're so happy that you had a great stay.

8/10 还可以

Donna

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
LaDonna 于 2024年03月25日 的回复
Thank you, Donna, for rating us.

10/10 超赞

Than win

满意:清洁度、员工和服务、住宿条件和设施
Awesome
2024 年 3 月入住 1 晚
LaDonna 于 2024年03月22日 的回复
Thank you, Than, for taking the time to leave a review. We're so happy to hear that you had an awesome stay.

10/10 超赞

Fred

满意:住宿条件和设施,清洁度
2024 年 3 月入住 1 晚
LaDonna 于 2024年03月18日 的回复
Fred, Thank you taking the time to rate us. We appreciate your feedback.

6/10 一般

Shiquan

2024 年 3 月入住 1 晚
LaDonna 于 2024年04月4日 的回复
Thank you for rating us.

6/10 一般

michael,northport

满意:清洁度
2024 年 3 月入住 1 晚
LaDonna 于 2024年03月12日 的回复
Thank you, Michael, for rating us. We appreciate your feedback.

10/10 超赞

Tracey

2024 年 3 月入住 1 晚
LaDonna 于 2024年03月12日 的回复
Thank you Tracey, for rating us. We appreciate your feedback.

8/10 还可以

david

与家人出行, 带宠物出行
满意:员工和服务
不满意:服务设施
OK for the price.
2024 年 3 月入住 1 晚
LaDonna 于 2024年03月8日 的回复
Thank you for reviewing us. We appreciate your feedback.

2/10 糟糕

Shiquan

不满意:清洁度、员工和服务、住宿条件和设施
The front desk man women was so rude and the manager was no better was awoken at 3 in the morning due to noise !!
2024 年 2 月入住 5 晚
LaDonna 于 2024年03月6日 的回复
We're sorry to hear that you experienced these issues during your recent stay with us. We hope to serve you better during your next visit.

10/10 超赞

Lillian

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love the place
2024 年 2 月入住 1 晚
LaDonna 于 2024年03月4日 的回复
Lillian, Thank you for rating us.

2/10 糟糕

Brenda,Wilmington

与配偶出行
Took 5 trips back to office to get 2 workable room keys!
2024 年 2 月入住 1 晚
LaDonna 于 2024年02月27日 的回复
Thank you for reviewing us. We're sorry you had so many issues with the room keys.

10/10 超赞

Maria

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Okay, we needed sleep so it met its purpose we did not spend enough time. Staff was friendly and courteous!
2024 年 2 月入住 1 晚
LaDonna 于 2024年02月27日 的回复
Thank you Maria, for rating us.

6/10 一般

James

For the money it’s fine, not bad not great
2024 年 2 月入住 1 晚
LaDonna 于 2024年02月27日 的回复
Thank you for reviewing us.

10/10 超赞

Lolita

团体旅客
满意:清洁度、住宿条件和设施、客房舒适度
Room was clean. Glad they got rid of the carpet smells so much better. Front desk person was nice and friendly
2024 年 2 月入住 1 晚
LaDonna 于 2024年02月10日 的回复
Thank you, Lolita, for taking the time to leave a reivew. We are so happy that you like the changes we've made so far. We are still working diligently to improve our property, so im sure that your next stay will be an even better one.

4/10 很差

Tom

满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Pass on this one
2024 年 2 月入住 1 晚

6/10 一般

James

满意:清洁度
2024 年 1 月入住 1 晚
LaDonna 于 2024年02月5日 的回复
Thank you for rating us.

8/10 还可以

Everett

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Days Inn
Clean room and bedsheets, washroom clean! No complaints! Front desk was very helpful!
2024 年 1 月入住 1 晚
LaDonna 于 2024年01月23日 的回复
Everett, Thank you for taking the time to review us. We are happy to hear that you had a comfortable stay. We look forward to serving you agian, during your next visit to Emporia, VA.

6/10 一般

Patrick

2024 年 1 月入住 1 晚
LaDonna 于 2024年01月23日 的回复
Thank you for rating us.

8/10 还可以

Stephanie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
LaDonna 于 2024年01月22日 的回复
Thank you for rating us.

8/10 还可以

Margaret

满意:清洁度、员工和服务、住宿条件和设施
Rooms have been remodeled, but as others have noted, there could be a towel bar in the sink area and the hook at the top of the bathroom door is useless for shorter people. It was fine for what we needed.
2023 年 12 月入住 1 晚
LaDonna 于 2024年01月9日 的回复
Thank you for reviewing us. We have read your concerns and, will take your comments into consideration.

6/10 一般

Karen

与家人出行
满意:员工和服务
Staff is friendly, modest decor, room smelled like marijuana
2024 年 1 月入住 1 晚
LaDonna 于 2024年01月9日 的回复
Karen, Thank you for reviewing us. We're sorry that you had to deal with that unpleasant odor during your stay.

8/10 还可以

David

与家人出行
满意:客房舒适度,员工和服务
Overhaul in progress
Let me start by saying that this motel was under a MAJOR remodel ! Rooms were being totally gutted with new fixtures, flooring, furniture and bathrooms being upgraded. During our stay (12-29-23) one of the two wings was finished. With that said ; Staff was AMAZING with answers/advice on the area. The finished rooms were clean and comfortable. The area was quiet and peaceful so a good nights rest was achieved. Parking was slightly congested due to storage containers, dumpsters and equipment sharing the parking lot with guests. Overall . . . We would stay here again , hopefully when everything is completed.
2023 年 12 月入住 1 晚
LaDonna 于 2024年01月9日 的回复
David, Thank you, for leaving such a candid reivew. We are happpy to hear that you enjoyed your stay. We are on schedule to wrap up our rennvoations during the Spring of this year. We're looking forward to serving you again during your next visit to Emporia, VA.

6/10 一般

真实旅客

满意:客房舒适度,清洁度
不满意:住宿条件和设施
A cheap, but clean place to stop.
The place was under a major renovations. The section being used still looks old but we were pleasantly surprised by the interior renovations! The room was clean and the bed comfortable. The attached Mexican Restaurant was a nice surprise.
2023 年 12 月入住 1 晚
LaDonna 于 2024年01月9日 的回复
Thank you for leaivng a review, we appreciate your feedback.

10/10 超赞

Joseph

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
LaDonna 于 2024年01月9日 的回复
Thank you for rating us.

8/10 还可以

Greg

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
LaDonna 于 2024年02月5日 的回复
Thank you, Greg, for rating us.

10/10 超赞

Louise

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Voyage Floride
Rapport qualité prix excellent personnel courtois bon matelas seul hic pas débarbouillette et seulement une serviette de bain mais pour le reste tout était parfait je recommande
2023 年 12 月入住 1 晚
LaDonna 于 2024年01月9日 的回复
Thank you Madam Louise, for leaving such a kind review. We hope you enjoy the season in Florida, we are looking forward to serving you on your next visit.

10/10 超赞

Maria

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We have stayed here many times now as it's a perfect half way stop on our regular trips from Florida to New Hampshire. We can see the improvements each time we stay, much renovation is taking place and they are working to better the property. Our room was clean, updated and comfortable for our one night stay. We'll be back in 2 weeks!
2023 年 12 月入住 1 晚
LaDonna 于 2024年01月9日 的回复
Maria, Your comments just made our day! We appreciate your business over the years. Thank you so much for taking the time to leave sucha detailed review.

10/10 超赞

Billy

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
LaDonna 于 2024年01月9日 的回复
Thank you for reviewing us.

4/10 很差

Laz

不满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
LaDonna 于 2023年12月5日 的回复
Thank you for taking the time to rate us. I wish I had more feedback on what went wrong during your stay, so that we can make improvements.

8/10 还可以

Anna

Customer service was good
2023 年 11 月入住 1 晚
LaDonna 于 2023年12月4日 的回复
Thank you, Anna. We're happy to hear that you had a great stay.