Guayaquil Emporium by The Point Hotels

"Yes"

" Dry helpful staff"

"The staff was fantastic. From the driver who picked us up at the airport, the check in staff at the front desk and the gentleman who checked our room n found we left a electronic plug and let the front desk know right away. We look forward to staying there again on our return trip. The BEST Holiday Inn Express we’ve ever stayed in."

"The entire hotel looks gorgeous. The room was spotless. The staff was fantastic. I highly recommend. "

"Everything was excellent, and very clean I give it a 10 out of 10 rating. Thank you."

"everything was great "

"I wanted to post this review to help others avoid the same problem i had. The host asked me to stay in another suit because something happened with the water in the one I reserved. The host were traveling and didn't have phone signal all the time. When I arrived, the room werent clean. The bed was dirty, and restroom towels were old like they washed them 10 times. You cant get food deliverys to the room unless the owner. Can't have visitors unless the owner send a email to the administrator ahead of time and get approved. To use the room parking spot have to pay $10 every day . Also didn't have access to the pool or playground because the information wasn't sent to the administrator of the building correctly. In this property, if you are not the owner, they treat you really badly and disrespectful. Something she didn't post is that you have to reserve 15 days or more to have access to the pool and kids playground. On Mondays, you can't use the pool because they have to clean it. The whole day cleaning the pool( i guess). Also, the pool is cold all the time. Something else that bothers me was that they only had one toilet paper, and it was half used . After texting the host , I had to wait for her to send somebody with another toilet paper ( only 1 more lol ). Bathroom 23rdand kitchen carpets were dirty. I lost one of the 6 days on my vacations, waiting for the host to fix the problem, and the room she gave me at the beginning was cheap and uncomfortable. "