Epsom Epsom Downs Racecourse Hotels

"Room was excellent and clean, staff are so friendly and helpful would Highly recommend awsome job"

"We recently used this hotel as a stay before a flight and it was the worst hotel I have ever used, I’m not sure why hotels.com are still advertising it. The hotel looks abandoned, our room had mould on the walls, stains on the curtains, plaster was falling off the wall, the window wouldn’t shut, lights kept flickering, the bathroom was filthy. We were located in the family room 11 when I asked the reception about changing she said they had no other family room and would not allow us 2 rooms, she said she would offer a refund if I contact hotels.com but they never answered their phone to them so I could only get credit back. Avoid at all costs it’s not worth the sleepless night."

"Pleasant night in the Lodge. Comfortable and quiet."

"The hotel is get tired and in need of updating but the staff were so friendly and couldn't do enough for you."

"I feel this hotel has just changed management. For the price we were charged it was very tired, carpet stains in corridors, buckets to catch leakes. The room was spacious but needed a deep clean. We were charged £10 for the car park. We had an evening meal that was presented and cooked well. My portion was very small. Breakfast was average. Staff were very kind and welcoming."

"Good location, ample free parking, clean and tidy, good staff, nice rooms. Breakfast ok, but lacking in variety, no fried eggs, no mushrooms etc... but what was available was nice. Coffee poor, bitter in taste for my liking."

"Excellent stay. Very helpful staff. Room clean and bed comfortable. Some minor points for room 17 at top back of house"

"The ensuite bathroom had a strong urine smell and I had to ask room service to pay special attention the next day. We generally had a great stay, the kids loved it. Check in was easy, breakfast was good. Some areas were run down and need refurbishing. Staff was great."

"Really good experience and great location. It was perfect for what with needed, with 2 little kids"