Chateaux & Hotels Collection Espace Diamant hotels

"The property was okay. After check out they didn’t respond to my email about returning my security deposit, and the transaction still shows as pending in my account. Not sure when or if they will respond. "

"Great location, friendly and welcoming service, both at reception and in the restaurant."

"Check in communication was great and it was easy to park the car.Due to recent snow fall it was possible to ski in and out which was a bonus. Unfortunately on arrival we found that the previous guests had left parts of the apartment uncleaned and the concierge had missed this. When making the bed upstairs I found biscuit wrappers and crumbs, dust and hair. More attention to detail is required. We contacted the host who was very apologetic. Note that the ceiling upstairs is very low and not possible to stand up, we were aware of this so not complaining but just incase anyone needed clarification. The shower is also very low so it is not possible to have a standing shower.You need to take your own bedding but there are lots of woolly blankets in the storage space which we found took up lots of space for storage. The apartment is functional.The apartment is about a 20 minute walk from shops and restaurants. We found a great pizza shop ( Mountain Pizza), LANKA food - Sri Lanka curry which was delicious but there was not much choice for restaurants and they needed pre booking. The Ski area is well worth a visit and is much bigger than expected and had great snow during our stay."