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关于The Gordon Hotel的点评

3.5 out of 5
The Gordon Hotel
555 Oak Street, Eugene, OR

点评

9.6

绝佳

10 分 - 超赞。648 条好评，共有 751 条点评" "
8 分 - 还可以。71 条好评，共有 751 条点评" "
6 分 - 一般。20 条好评，共有 751 条点评" "
4 分 - 很差。6 条好评，共有 751 条点评" "
2 分 - 糟糕。6 条好评，共有 751 条点评" "

10/10

清洁度

9.8/10

员工和服务

9.6/10

服务设施

9.8/10

住宿条件和设施

9.6/10

环保

点评

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Austin 于 2024年05月24日 的回复
John! Thank your 5! We appreciate it!

10/10 超赞

Michael

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and modern. Free complimentary snacks and drinks.
2024 年 5 月入住 1 晚
Austin 于 2024年05月22日 的回复
Michael thank you so much for your review! We are glad you were able to take part in our complimentary items for our guests! We hope to see you again soon!

10/10 超赞

Daniela

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Loved it. Only feedback is 1) Complementary wine is a nice feature but the wines were terrible :( and 2) occasionally heard people in next room.
2024 年 5 月入住 4 晚
Austin 于 2024年05月20日 的回复
Daniela, thank you so much for your feedback! I'm sorry to hear there were these couple of issues. I will make sure to pass this feedback along to the right people. Thank you for letting us know! We hope to see you again soon!

10/10 超赞

Ron

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s great
2024 年 5 月入住 1 晚
Austin 于 2024年05月17日 的回复
Ron, thank you for your review! We are so glad to hear that you had a great time with us! We hope to see you again soon!

8/10 还可以

Brent

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Austin 于 2024年05月10日 的回复
Brent, thank you for your review! We are sorry to hear we did not meet all of your expectations. We hope we can make your next visit a spectacular one!

10/10 超赞

Roberta

Josh gave me coffee from behind the desk this morning before the coffee was out for guests. I really appreciated this so early!
2024 年 5 月入住 2 晚
Austin 于 2024年05月10日 的回复
Roberta, thank you for your review! Joshua is a stellar employee, and we are glad he was able to take care of you! We hope to see you again soon!

10/10 超赞

GUY

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Austin 于 2024年05月10日 的回复
Guy, thank you for your 5! We appreciate it!

6/10 一般

Kathleen

满意：清洁度
2024 年 5 月入住 3 晚
Austin 于 2024年05月10日 的回复
Kathleen, we are sorry to hear that we fell short on your visit with us. We hope we can do better the next time you are with us!

10/10 超赞

beth

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚
Austin 于 2024年05月10日 的回复
Beth, thank you for your 5! We appreciate it!

10/10 超赞

Elyse

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Austin 于 2024年05月10日 的回复
Elyse, thank you for your 5! We appreciate it!

10/10 超赞

Glynis

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Austin 于 2024年05月6日 的回复
Glynis, thank you for our 5! We are glad that you enjoyed your stay with us!

8/10 还可以

John

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great new hotel It’s a little noisy and sheets could Use a upgrade but overall very nice option for Eugene
2024 年 4 月入住 1 晚
Austin 于 2024年05月1日 的回复
John, thank you for your review! I will make sure to pass along the feedback on the sheets to our ownership. We hope to see you again soon!

10/10 超赞

Shannon

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Austin 于 2024年05月1日 的回复
Shannon, thank your for your 5! We hope to see you soon!

10/10 超赞

Adam

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
From check-in to check-out everything was seamless. Patrick at the front desk was phenomenal. Give that guy a raise!
2024 年 4 月入住 1 晚
Austin 于 2024年04月29日 的回复
Adam, thank you so much for your review! Patrick is definitely an amazing team member, and I will make sure to pass your on your praise!

10/10 超赞

shelley

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
From the moment we arrived, we had everything we needed. It was elegant but welcoming, the staff was professional and friendly. Complimentary snacks and drinks and a cozy lounge were very nice. The room was very nice. Great bed and huge tv. I would highly recommend this hotel.
2024 年 4 月入住 1 晚
Austin 于 2024年04月29日 的回复
Shelley, thank you so much for your detailed review! We are so glad to hear that you had a wonderful time with us, and were able to take advantage of our complimentary items. We hope to see you again soon!

10/10 超赞

Quentin

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I’ll be back
2024 年 4 月入住 1 晚
Ausitn 于 2024年04月20日 的回复
Quentin, thank you for your 5! We will gladly have you back any time!

8/10 还可以

Mary，Eugene

Room design is very conveniently laid out for a traveler. Nice touch with the refillable glass water bottles. Beds were a little softer than I like but there are comfy and warm bedclothes.
2024 年 4 月入住 1 晚
Austin 于 2024年04月20日 的回复
Mary, thank you for your review! We are glad to hear you enjoyed the room. Sorry to hear the bed was not comfortable for you. Hopefully your next visit we can find one that will work.

10/10 超赞

Jane

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel. Valet parking only. Good dining options
2024 年 4 月入住 2 晚
Austin 于 2024年04月15日 的回复
Jane, thank you for your review! We are glad to hear you enjoyed our hotel and partner restaurants!

10/10 超赞

Jared

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Austin 于 2024年04月16日 的回复
Jared, thank you for your 5! We appreciate it!

10/10 超赞

Curtis

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Gordon is wonderful, and we’ll stay there any chance we get. Note that service in the restaurant (which is not run by the hotel) can be slow on busy weekends and plan accordingly. Also, the lamps block the TVs in the bar.
2024 年 4 月入住 2 晚
Austin 于 2024年04月12日 的回复
Curtis, it's always a pleasure to have you join us! We are so glad to hear that you had a great stay with us! I will make sure to pass along the restaurant feedback to their ownership!

10/10 超赞

Irene

满意：清洁度、员工和服务、住宿条件和设施
Had a great time at our stay and would definitely come again.
2024 年 4 月入住 2 晚
Austin 于 2024年04月12日 的回复
Irene, we are glad to hear you had a great time with us! We hope to see you again soon!

10/10 超赞

Ann

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, great staff. Speakeasy was super cool, loved the cocktails we got. Wonderful location. Highly recommend!
2024 年 4 月入住 1 晚
Austin 于 2024年04月8日 的回复
Ann! Thank you for your glowing review! We are so glad to hear that you had a great stay!

10/10 超赞

Ingrid

满意：清洁度、员工和服务、住宿条件和设施
Lovely hotel. Clean. Staff very friendly. Rooms are lovely. Always try to stay there.
2024 年 4 月入住 1 晚
Austin 于 2024年04月8日 的回复
Ingrid, thank you for your 5! We are glad to hear you are a loyal guest and that we can provide wonderful stays!

10/10 超赞

Taizo

满意：清洁度、员工和服务、住宿条件和设施
Wonderful place to be
2024 年 4 月入住 1 晚
Austin 于 2024年04月8日 的回复
Taizo, thank you for your 5! We strive to be a wonderful place for our guests to be and we are glad we were able to provide that for you!

2/10 糟糕

Thomas

满意：住宿条件和设施，清洁度
不满意：员工和服务
Super noisy. There is a restaurant/ bar on the top floor. If you get a room under it don’t count on getting any sleep with all the banging and noise.
2024 年 4 月入住 1 晚
Austin 于 2024年04月8日 的回复
Thomas, I am so sorry to hear about the issues with your stay. We hope we can provide a better stay for you next time! If you can reach out to us and let us know more about how we can improve that would be great!

10/10 超赞

Docia

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property, friendly staff, and great dining on-site.
2024 年 3 月入住 1 晚
Austin 于 2024年04月5日 的回复
Docia, thank you so much for your 5! Our staff are the best, and we are glad you enjoyed our partner restaurants!

10/10 超赞

EDUARDO

满意：住宿条件和设施
The place is very good and I am going to recommend it
2024 年 4 月入住 1 晚
Austin 于 2024年04月10日 的回复
Eduardo! Thank you for your review! We hope to see you again soon!

10/10 超赞

Roslyn，Tracy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely LOVE my stay here, albeit it was brief, but definitely worth it. It is bougie and boutiquey. Also it’s the details that stood out. Having a complimentary cocktail upon arrival and endless complimentary snacks- chef’s kiss. Lastly, the tablet, the bright and airy room, and the lobby vibe is an ENTIRE MOOD. Also staff super friendly and being able to walk to shops and food options were a bonus
2024 年 3 月入住 1 晚
Austin 于 2024年03月30日 的回复
Roslyn! Thank you so much for your glowing review! We are so happy to hear that you loved your stay with us and we look forward to seeing you again!

10/10 超赞

Eric

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent all around!
2024 年 3 月入住 1 晚
Your friendly Gordon Hotel staff 于 2024年03月28日 的回复
Thank you for the great rating. See you again soon!

10/10 超赞

John，Colorado Springs

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Attentive, helpful, welcoming.
2024 年 3 月入住 1 晚
Austin 于 2024年03月27日 的回复
John! Thank you for your 5! We are glad that our staff were able to provide you with a great experience!

6/10 一般

Anita

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Very small room Tv difficult to operate confusing key security in elevators no breakfast was quiet and clean
2024 年 3 月入住 2 晚
Austin 于 2024年03月27日 的回复
Anita, we are sorry to hear you had some troubles during your stay with us. Hopefully we can provide a better experience for you next time!

8/10 还可以

Hayley

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Austin 于 2024年03月27日 的回复
Hayley! Thank you for your review! We hope we can make it a 5 next time!

10/10 超赞

Owen

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazingly comfortable beds
Austin 于 2024年03月26日 的回复
Owen! Thank you for your 5! We are glad to hear you enjoyed our one of a kind beds!

10/10 超赞

Douglas

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great and friendly service.
2024 年 3 月入住 2 晚
Austin 于 2024年03月25日 的回复
Douglas! Thank you for your 5! We are glad to hear we were able to provide a friendly experience for you!

10/10 超赞

Kathleen，St Petersburg

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Austin 于 2024年03月25日 的回复
Kathleen! Thank you for your 5! We are glad you enjoyed your stay!

10/10 超赞

John

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic hotel In a fantastic area
2024 年 3 月入住 1 晚
Austin 于 2024年03月24日 的回复
John! Thank you for your review! We do enjoy being centrally located in town! We hope to see you again. soon

10/10 超赞

Maren

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
We stayed at the hotel during our visit to UO and enjoyed the hotel and Eugene
2024 年 3 月入住 1 晚
Your friendly Gordon Hotel staff 于 2024年03月24日 的回复
Thank you for the great rating. We hope to see you again soon

10/10 超赞

Eric

满意：清洁度、员工和服务、住宿条件和设施
Great location
2024 年 3 月入住 1 晚
Austin 于 2024年03月17日 的回复
Eric! Thank you for your 5! We are glad you enjoyed your stay!

10/10 超赞

Alexander，Portland

满意：住宿条件和设施，员工和服务
Excellent place to stay in Eugene
2024 年 3 月入住 1 晚
Austin 于 2024年03月15日 的回复
Alexander! Thank you for your review!

10/10 超赞

Robert

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent hotel with great, friendly staff. My only complaint is that the internet is unstable and needs to be improved.
2024 年 3 月入住 2 晚
Austin 于 2024年03月15日 的回复
Robert! Thank you for your review. I will pass this information along to our management. team!

10/10 超赞

Fiona

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
The room was very clean, bed and pillows were comfy! Lots of dining options too!
2024 年 3 月入住 1 晚
Austin 于 2024年03月10日 的回复
Fiona, thank you for your wonderful review! We are so glad to hear that you enjoyed our one-of-a-kind beds!

10/10 超赞

Karl

满意：清洁度、员工和服务、住宿条件和设施
Best part of downtown Eugene. Close to everything. Wonderful place!
2024 年 2 月入住 2 晚
Austin 于 2024年03月2日 的回复
Karl! Thank you so much for your 5! We are glad you were able to enjoy everything around us!

10/10 超赞

Matthew

2024 年 2 月入住 2 晚
Austin 于 2024年03月23日 的回复
Matthew! Thank you for your 5! We are glad you enjoyed your stay!

6/10 一般

Curtis

与家人出行
满意：服务设施
Poor acoustics… heard the couple next door (ahem) throughout the night. Banging on the wall did not deter them.
2024 年 2 月入住 1 晚
Austin 于 2024年03月2日 的回复
Curtis, we are so sorry to hear about the issues you experienced. Our quiet hours start at 11pm, so we are always happy to reach out to reach out to guests who are a little loud

10/10 超赞

Sharyn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A cool place to stay.
2024 年 2 月入住 1 晚
Austin 于 2024年02月25日 的回复
Sharyn, Thank you for your 5! We are glad to hear you enjoyed your stay!

8/10 还可以

Josh，Portland

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very unique property, with plenty of dining options near-by. Staff was very helpful from front desk to concierage and restaurant staff. Very similar setting to the Dairy District in Denver,...open air walkable property.
2024 年 2 月入住 2 晚
Austin 于 2024年02月22日 的回复
Josh, thank you for your review! We do enjoy all the options around us, and our staff try to provide the best experience they can. We are glad to hear that you had a good stay with us!

8/10 还可以

Edward

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Austin 于 2024年02月23日 的回复
Edward, thank you for your review! We hope we can make it a stellar experience for you on your next visit!

10/10 超赞

Steven

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It will be tough to maintain the level of service and amenities of The Gordon Hotel — I think that’s the real challenges facing many great businesses these days. Everything was great from checkin with complimentary beer/wine and snacks, stellar accommodations (minimalistic in style) to bar/dining area, walkable shops and restaurants and checkout/fetch car from valet. We tried the separate 86 Speakeasy and would pass in the future due to subpar drinks. But we love the hotel and will definitely stay again — next time with our pooch (pet friendly). It’ll be tough, but keep up the good work!
2024 年 2 月入住 1 晚
Austin 于 2024年02月17日 的回复
Steven, thank you for your fantastic review! Our team strives to provide the best service possible to our guests, and our furry family members that join them. I can assure you that we will only continue moving upward!

10/10 超赞

Matthew

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant short stay
Short stay where I was meeting a friend for dinner/drinks and needed to not drive afterwards. Comfortable hotel with plenty of amenities.
2024 年 2 月入住 1 晚
Austin 于 2024年02月17日 的回复
Matthew, thank you for you10! We are glad to hear you enjoyed your short stay!

8/10 还可以

Debra

2024 年 2 月入住 1 晚
Austin 于 2024年03月23日 的回复
Debra, thank you for your review! We hope we can make it a 5 on your next visit!