Jersey City Exchange Place Plaza Hotels

"Overall Rating: ★★★☆☆ (Good/Average) Our recent stay in here was a generally positive experience, though there were a few minor oversights regarding room amenities that held it back from being exceptional. The Highlights The hotel serves as a solid base for exploring the city. The general atmosphere and service were fine, and we found the overall accommodations to be comfortable enough for a standard city stay. Room Amenities While the room was clean, we did notice a lack of a few basic essentials that are typically standard: • Waste Management: There were no trash bags provided in the bins, which made keeping the space tidy a bit less convenient. • Toiletries: There was no shower cap included in the bathroom amenities. Facilities & Maintenance The most significant issue occurred during my morning routine. Halfway through my shower, the hot water completely cut out. Dealing with a cold shower in the middle of a New York trip was a major inconvenience and a disappointment for a hotel in this category. Final Verdict If you are looking for a reliable, "no-frills" spot that covers the basics, this hotel is a decent choice. It is an okay stay for a short trip, provided you don't mind calling down to the front desk for those small missing items."

"Everything clean, no problem with check-in, the only thing the refrigerator it’s doesn’t work in my stay. Overall, was an excellent hotel."

"."

"Clean"

"Clean room great location "

"It was a beautiful stay "

"Excellent property. Great location, helpful staff, the 1 bedroom were great for our family of 4 to have some space. Very well presented room. Only slight complaint was room wasn't ready at checkin and we had to keep chasing for extra towels and blankets and we only got enough for 3 people, not 4 booked"

"This was a great find. Exceeded my expectations for a NYC hotel stay. Nice size room and bathroom, clean, comfortable, and staff very helpful and on point."

"Very nice staff. Very clean. I left some things in the room and they had found and kept them for me until I was able to get them."