2/10 糟糕
chantelle
与配偶出行
2024年05月8日
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The greeting at reception was lovely on arrival, not so much on checking out. No questions asking how the stay was etc, just cheers bye.
Ok so my expectations were super high as I didn’t pay a lot for 2 nights as I booked a budget room however it was awful. There was cobwebs everywhere and the carpet was filthy, it got worse in the bathroom. All the sealant was full of black mould and the toilet was all black in the bottom.
I was most disgusted when I went to make a cup of tea and I picked up the teaspoon which looked smeary I ran my thumb across it and I wiped off a thick layer of something. Needless to say that went straight back into the cup. I decided for this reason I wasn’t going to eat breakfast at the hotel and we then spent very minimal time there.
I was quite disappointed as I genuinely thought it be ok as I had read the good reviews.
The hotel is in such a great location and the parking is alright if you’re lucky enough to get a free space on the road near by which we were.
chantelle
2024 年 5 月入住 2 晚