2/10 糟糕
Suzanne
商务旅客
2024年05月21日
不满意:员工和服务
Placed a reservation and when I arrived the hotel could not find it. Provided my confirmation and still could not find my reservation. I was placed in a room that was not what I had booked for the first night and then had to check out and move into a different room for the second night. Very inconvenient. I was told I would be getting money back off the first night and a request would be made to Expedia for a comp night but haven't heard anything else about that. Would not recommend.
Suzanne
2024 年 5 月入住 2 晚