Osaka Festival Hall Hotels

"Our stay is amazing."

"Not what we expected from a 5 star hotel. Having travelled round Japan and stayed at some lovely hotels this was by far the worst. Despite good reviews we had seen I would not recommend this. We booked a double room but the bed was not even big enough for a child and wasn’t a double. We had to pay to upgrade to what was a slightly better room. Although every time you went to the bathroom in the night the lighting the room automatically and on. The luggage storage was tiny and hard to get too. The breakfast was very average. The omelette you had to put a number in for and I asked for it to be cooked more 15 mins later after repeatedly getting up to see if it was ready and I had eaten the rest of the breakfast it wasn’t cooked and was cold. Awful system and not relaxing. We had to ask for food to be replenished and the tables were just left without being cleared. Poor service and poor hotel from start to finish. "

"Staff are curt, it is advertised there is instant coffee in the room and there isn’t. Laundry is very busy but it’s a nice option to have. Good location. "

"Small room, washer "

"We had a wonderful stay at this hotel in Osaka. Everything about the experience was excellent from start to finish. Just like in the pictures and even better. The hotel itself was impeccable. The room was very clean, comfortable, and well maintained, which made it easy to relax during our stay. The location was also perfect, being so close to Osaka Station made it very convenient to get around Osaka and visit nearby areas. The staff were kind, professional, and genuinely helpful, and they made the stay feel welcoming and smooth in every way. We would gladly stay here again and would highly recommend this hotel to anyone visiting Osaka"

"love the dine in experience nearby…full of excellent restaurants and lots of convenience shops. "

"Amazing room, great facilities and excellent customer service. The sauna and spa was fantastic with unmatched views. I’d definitely stay there again! Thank you!"

"Clean room. Nice staff."

"Honestly great place to stay. Room was perfect for what we needed and shower was very nice. Also, since it is connected to the station, it is very easy to get around the entire area and is close to some of the best shopping and food. "