Basingstoke Festival Place Hotels

"Have stayed a twice, used all facilities, the staff are attentive and friendly. Even recognised us on our 2nd visit. Only thing I’m Not too fussed on is how the dining room is set out, it feels old and tired compared to the lounge which is stylish and relaxing"

"Standard Village hotel, with everything that you would need. Having EV charging was really helpful although parking at the hotel was a real challenge as the hotel was extremely busy. Despite this I would stay again."

"My room was large, well heated, clean and quiet. Staff were friendly & helpful. There was plenty of parking. Food was nice at dinner and breakfast."

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"We stayed in a standard double room, which was spacious, very clean, with a super comfortable bed! I slept like a log! The staff were all friendly and helpful. We had a swim in the pool, which although small, was excellent for swimming lengths and was a nice temperature. We ate at the restaurant, which served pub grub and was very tasteful. So why not 5 stars? The toilet in the room was separate to the shower and bath, and also the sink. It would have been nice to have a little sink in the toilet, as in the night you had to feel around for 2 rooms! There was no room service at all. There was a page on the app but in the restaurant the server told us you'd have to order downstairs and take the food up yourself. Most concerning, the pool was unmanned. No one was in that area at all. We had to sign a waver form before using it, so don't use the pool on your own. There was a panic pull outside the sauna but if you had an accident or you needed help away from the pull cord, I'm not sure how long it would be before someone found you.Lastly, there is a small amount of parking on site but you need to phone in advance to book this at £21. Overall a lovely hotel and we would stay here again."

"It's so close to the cathedral! Also liked the bathtub in our room. Good water pressure and lots of hot water."

"Excellent staff, very helpful and polite. The only problem I had was that drawing the curtains in my room was very challenging as the rings on the curtain pole didn’t glide smoothly and you had to wrench the curtain closed and open. Food was excellent and the room was quiet overlooking a peaceful garden. A good 4 out of 5."

"Clean room, good selection at breakfast and leisure facilities are good."

"Great staff and ideal dor the price. Only problem we had was someone came next to our door and slammed 2 doors at 2am and couldn't sleep for a while after. Other than that would recommend."