Fremont First Lake Hotels

"We got switched to another room after checking in because our key wouldn't work. The batteries died on the door - never encountered that before. No big deal. Get into new room down the hall and the person behind me in line gets assigned the same room I am currently occupied in. Friendly reminder to use your door locks, people! Now we are in the room. Shower doesn't work. Hot water only in the sink. Another couple was assigned our room after 11pm and almost walked in AGAIN. Your second friendly reminder always use the door locks. And maybe travel with a dog who barks and intruders. Final straw was waking up at 7am staring at a roach in the bathroom. Left so fast, I still don't think my soul has caught up to me yet."

"Very friendly staff, nice pool and hot tub. Room was a little outdated but clean and comfortable beds. Good breakfast. Good value for the price. "

"The room was clean, cozy and the perfect retreat. The hotel had little amenities to make you feel welcomed. The staff was friendly and took care of any needs right away that needed attention. "

"Excellent service"

"Couldn't get into my room and staff acted like it was a chore to help me."

"Great views of Muskegon lake. Our room was unique. Had a double bed right as you walk in the door. Then a bathroom that divided the room, with a king bed by the sliding patio doors. Lots of room and 2 dressers and tvs. Only thing I didn’t like, no chair or table. Other smaller rooms had table and chairs. Overall it is an awesome hotel and was very pleased with the experience."

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" Very clean and welcoming staff"

"This was my second stay. This was the worst of the two experiences. Second time here where there were zero eggs at breakfast again. Carpeting/floors in the room were sticky and damp. Phone was broken so had to call from my cell phone after my battery died so I allegedly missed the 9am cutoff to ask for a later checkout. I was told that housekeeping, "had to get in there right away". Maybe because there was used soap and hair in the shower right when we arrived ( I have pics) so we didn't bother using the shower. I used points/dollars towards this stay and felt that it was wasted on an overall disappointing experience. This will be the last time this establishment gets my money. I would rate this zero stars or below if I could."