Chicago Flat Iron Building Hotels

"Good"

"Oh, River Hotel, how do I hate you? Let me count the ways. It was very difficult to find the hotel. It's narrow and short squished between two buildings which are much bigger. The hotels directions are terrible. All I have to say is that it's right next to the Sofitel, and I would've found it immediately. Despite knowing the city well, I spent about an hour driving around looking for it.My car sat out front, engine running, in the valet area for up to 2 hours before *I* saw it and told them to park it. My first key didn't work so I had to traipse back downstairs to get a new one. After I entered my room and got myself organized I looked for the room service menu. I wanted a bite before I left for my event. No room service. Then I remembered the hotel had a lounge which served food. I went downstairs to the lounge, and what did I discover but a room with some comfy chairs a coffee machine and a refrigerator full of water. Period. After having complained, I will say that the rooms and bathrooms are quite clean, above average. So kudos to housekeeping! Also kudos to the young woman working the desk wearing a dark suit and pink glasses. She was tremendously helpful to me. Unfortunately, that car sitting out front ruined the staff score."

"Centrally located hotel with breakfast included. Reasonable pricing for a new hotel. Recommended "

"Cool and perfect for our short trip to Chicago. Room was a bit small, but worked well to sleep in for two nights. The location on the magnificent mile worked perfect to accessing public transportation and tourist bus tours. Lots of great restaurants around the area and it was easy to walk everywhere from this spot. "

"Great hotel Location Great staff Love it "

"Waited 10 minutes for someone to actually appear at front desk upon check in, and when they did arrive, only directed guests to kiosks to check in themselves. No welcome, no review of property or amenities, no ID check. Bed felt like it was 2 decades old at best, springs felt throughout and saggy. At check out, same thing, directed to kiosks. At no time did anyone from the staff offer a welcome or ask about my stay. Convenient location, but price not worth what is actually offered at the property."

"Friendliest hotel staff ever"

"I can't say enough good things about the Robey. Everything is beautiful. There are spaces to relax and enjoy you stay without being in the room. Everyone was friendly and helpful. The restaurant has sweet staff. I enjoyed my stay and I hope to return someday soon. Thank you to the entire staff and especially the handsome doorman!"

"This place is very quirky. Positives are the adjacent co-working space which you have access too as a guest. Negatives are one bathroom and people that spend an hour+ in it leaving everyone else hanging. Strange and unpleasant smells. Bed I had in my private room was comfortable though and that was what I mostly needed."