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"Fantastic stay!"

"We just returned from a wonderful two-night stay at The Resident, Liverpool. The hotel is absolutely gorgeous; our room was lovely, and the kitchenette was a fantastic, thoughtful touch. ​On our first night, we noticed some noise from the local nightlife. Since we’d forgotten to pack earplugs, we asked reception if they had any on our way to breakfast. Not only did they provide them free of charge, but by the time we sat down for breakfast, I had an email from the manager offering to move us to a quieter room. We hadn't even asked for a move, so this proactive service was a brilliant surprise! They even handled the transfer of our belongings while we were out exploring. The staff truly went above and beyond to ensure our stay was perfect. We won’t hesitate to return and are already looking forward to trying other Resident locations."

"Great place to stay "

"Good gym"

"Staff were very friendly. Very clean room. Didn't spend an awful long time in the room except for sleep so can't really comment on the bar and food."

"Less than a five-minute walk from the front water and about an eight-minute walk from the train tube station. All the staff were very warm and helpful."

"We booked a room with an accessible bathroom for two nights. There was no shower curtain when we arrived and we were told that ours was sent out for cleaning. Same story the second night and only offered us extra bath rugs to help sop up the excess water from the bathroom floor. They did not offer to allow us to shower in the hotel spa, but agreed only after we asked. There were hundreds of dead bugs on the window sill, which the housekeeper came up to remove. In the middle of the room there was a hole in the carpet. This was a very expensive hotel and spa that fell far below expectations and not worth the cost in our opinion."

"The parking was good just at the side of the hotel the staff are great and helpful very professional and always with a smile pleased to help. Breakfast was lovely lots of choice"

"Everything really good. Just think parking should be free if at hotel."