Nice place, spacious and central. Could have been better cleaned after the last guests and mote towles available.
Preben
於 2025 年 5 月住了 3 晚
10/10 優異
charles
2025 年 4 月 23 日
讚好:整潔度和住宿狀況
This was a great location for us very happy close to the cavern close to good eats close to the mall good spot
charles
於 2025 年 3 月住了 2 晚
10/10 優異
Robert
伴侶同遊
2025 年 4 月 19 日
讚好:整潔度、設施服務和住宿狀況
Stay here lots of times and looking forward to say again..fantastic apartments
Robert
於 2025 年 4 月住了 2 晚
8/10 不錯
Timothy
2025 年 4 月 4 日
讚好:整潔度和住宿狀況
Timothy
於 2025 年 4 月住了 1 晚
8/10 不錯
Larry
家人同遊
2024 年 12 月 10 日
讚好:整潔度和住宿狀況
It would have been much better if the property offered a few more essentials to the customer, such as: bathroom soap, Kleenex, paper towels, kitchen sink plug, dish rack, coffee, instructions on how to use heaters...and the ultimate suggestion...change the water pump system (way too loud).
Larry
於 2024 年 12 月住了 2 晚
10/10 優異
Tina
伴侶同遊
2024 年 12 月 10 日
讚好:整潔度、設施服務和住宿狀況
Loved the spacious accommodation, with a very relaxing atmosphere and had everything we needed, lots of natural light, near to all amenities. Located in a beautiful old building, very comfortable beds. The lift wasn't working, but we were informed of this well in advance, and it wasn't an issue for us at all. We will stay again.
Tina
於 2024 年 12 月住了 2 晚
10/10 優異
Sylvia
2024 年 12 月 7 日
讚好:整潔度和客房舒適度
Great place to stay
Clean and comfortable accommodation , layout of the amenities was great too
Sylvia
於 2024 年 12 月住了 4 晚
10/10 優異
Peter
伴侶同遊
2024 年 11 月 6 日
讚好:整潔度、設施服務和住宿狀況
Some noisy but it is the city centre
Peter
於 2024 年 10 月住了 1 晚
10/10 優異
Lee
家人同遊
2024 年 10 月 22 日
讚好:整潔度和客房舒適度
Lee
於 2024 年 10 月住了 2 晚
10/10 優異
Denise
2024 年 10 月 6 日
讚好:整潔度和客房舒適度
The appartment was perfect for our stay and great location ,good facilities .Would definitely use again if visiting Liverpool
Denise
於 2024 年 10 月住了 2 晚
6/10 一般
Peter
多人同遊
2024 年 9 月 23 日
不滿:設施服務和住宿狀況
Property is well located for centre of Liverpool, and is truly huge.
Decor is rather tired and dated, but it wasn’t expensive for it's size.
My disappointment stems from the fact that it doesn't look as well furnished as the photos, but what was provided was certainly suitable for our needs.
My biggest gripe was only 1 roll of toilet paper and no hand soap or shower soap/gel. Had i have known, i would have brought something with me
Peter
於 2024 年 9 月住了 1 晚
10/10 優異
Lene Møller
多人同遊
2024 年 9 月 14 日
讚好:整潔度、設施服務和客房舒適度
Super beliggenhed
Dejlig lejlighed
Lene Møller
於 2024 年 9 月住了 3 晚
10/10 優異
Linda
2024 年 7 月 18 日
讚好:整潔度和客房舒適度
Linda
於 2024 年 7 月住了 2 晚
8/10 不錯
Danilo
2024 年 7 月 5 日
讚好:整潔度和住宿狀況
Danilo
於 2024 年 7 月住了 2 晚
10/10 優異
Shaun
2024 年 6 月 17 日
Shaun
於 2024 年 6 月住了 1 晚
10/10 優異
Daniella
2024 年 6 月 5 日
讚好:整潔度和客房舒適度
Excellent
Brilliant apartment, comfortable, clean and tidy with everything you could need.
Daniella
於 2024 年 5 月住了 4 晚
10/10 優異
Timothy
家人同遊
2024 年 5 月 24 日
讚好:整潔度和客房舒適度
So L it was lovely
What an amazing time amazing experience and amazing. Stay easy to use right in the heart of the city and it was lovely.
Timothy
於 2024 年 4 月住了 2 晚
10/10 優異
allan
家人同遊
2024 年 5 月 17 日
讚好:整潔度和客房舒適度
allan
於 2024 年 5 月住了 3 晚
10/10 優異
真實旅客
2024 年 5 月 16 日
讚好:整潔度和客房舒適度
Absolutley outstanding property
This apartment was beautiful, best I have ever stayed in. Location was fantastic. Would 100% return. Thanks so so much.
真實旅客
於 2024 年 5 月住了 2 晚
10/10 優異
Mark
多人同遊
2024 年 5 月 14 日
讚好:整潔度和客房舒適度
Great Place to Stay in the City Centre
This is the second time my friends and I have stayed at Cook Street. It’s a great place to base yourself as it’s in the city centre so you can walk to most attractions. The apartments are very clean, spacious and ideal for a city centre stay. The discounted Q-Park Car Park is a 5 minute walk from the apartment and was less than £10 for 24 hours. We will be looking to book again on our next trip. Highly recommended.
Mark
於 2024 年 5 月住了 1 晚
6/10 一般
Louise
多人同遊
2024 年 5 月 12 日
讚好:整潔度
Pleasant trip with friends
The apartment was extremely spacious, 2 bedrooms and 2 bathrooms which were lovely. Bed was comfortable, better quality pillows could have improved sleep.
Location - Fab
Downside, the apartment was extremely warm/ hot there was no fan and due to the age and features of the buildings the windows were difficult to open… plus when the window was open there was a risk of a pigeon flying in. There is a pub in the basement and unfortunately some late/very early noise but for the reasonable price you cannot have it all. Also it would have been beneficial to have a discloth and or kitchen roll so sides/ table could be wiped down. Also no plug for sink so literally had to continually run water until crocks were washed.
Louise
於 2024 年 5 月住了 2 晚
10/10 優異
Janet
2024 年 5 月 8 日
Janet
於 2024 年 5 月住了 3 晚
10/10 優異
Ellie-Mae
伴侶同遊
2024 年 5 月 4 日
讚好:設施服務和住宿狀況
Great place to stay for all acitivites in Liverpool.
Everything was in walking distance including bars, restaurants and sight seeing attractions.
A very short walk to the cavern quarter and approx 10mins to Albert dock.
Apartment itself was clean and well equipt for a comfortable stay and i couldnt recommend it more! Would definitely stay here again when visiting Liverpool.
Ellie-Mae
於 2024 年 4 月住了 3 晚
2/10 很差
Niall
家人同遊
2024 年 3 月 31 日
不滿:設施服務和住宿狀況
Stayed at The Castle Collection in Cook Street, Liverpool with my son for two nights in March. We had no hot water for the whole stay and also had water leaking in the shower through one of the lights over the shower from the upper floor. I contacted the number provided over the weekend but nobody answered. On Monday morning before checking out I rang again and got through to someone. I told them about the issues and I was told to email reservations, which I did. I received an apology and was told one nights stay would be refunded. A week later I still had not received the refund. I contacted The Castle Collection again to ask why it hadn’t been refunded. I was told that the refund was given as credit to Expedia. I contacted Expedia and they said there was no credit or refund provided from The Castle Collection. Expedia contacted The Castle Collection to ask for the refund but was told by the manager they would not provide the refund. So basically I was lied too. Would not recommend The Castle Collection to anybody thinking of staying there.