Very very cute hotel. Was a rich family’s castle, feels like one of the museum or royal castle. Room is cute, very clean, just some furnitures are too simple
真實旅客
於 2019 年 11 月住了 2 晚
10/10 優異
Zonghua
2018年11月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Zonghua
於 2018 年 11 月住了 1 晚
10/10 優異
shing
2015年4月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
shing
10/10 優異
真實旅客
2014年1月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很赞的精品酒店
前台人员很友善,环境很棒。firenze,值得再去,这家酒店也值得再去
真實旅客
10/10 優異
Stacey
2024年5月22日
讚好:整潔度、職員與服務和住宿狀況
The property is beautiful. The beds are very comfortable and the staff is wonderful!
Stacey
於 2024 年 5 月住了 6 晚
10/10 優異
james (billings)
家人同遊, 親子同遊
2024年3月16日
讚好:整潔度、職員與服務和住宿狀況
Very nice hotel in quiet (relatively) San Croce. Very walkable to everything. Clean rooms w views. Great breakfast and service. Only issue was check in - deceptive advertising of kids free but staff disputed vehemently. Although this is likely a US vs italy custom- this should be made clearer (Eg strict registration policy for kids despite free stay w existing bedding noted on web site and other internet sources ) to avoid the significant stress we experienced at check in - in addition to lecture from staff. We did not feel welcomed initially - but - to the credit of the management- they did find a way to accommodate- and this is the bottom line and reason for 5 star recommendation overall. I travel extensively (w st Regis stay on our next stop in Venice just completed) and would stay at Relais San Croce again despite confusion. Check out clerk was excellent on March 14 2023 in early afternoon.
james
於 2024 年 3 月住了 3 晚
10/10 優異
Laurence
家人同遊
2023年11月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
There was absolutely nothing we did not like!
Being able to live in a 15th century Palazzo for several days was wonderful. It was further suported by exceptional concierge experiences especially from Denisa & Anna's genuinely thoughtful and professional suggestions & uncompromisingly follow-through. Best experience ever and I have been to Italy more than 50 times at top hotels, but this was the absolutely the best experience ever. Your business model is greatly needed keep expanding.
Laurence
於 2023 年 11 月住了 3 晚
10/10 優異
Sabrina
2023年10月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sabrina
於 2023 年 9 月住了 2 晚
6/10 一般
Emiliano
2023年9月27日
讚好:整潔度和職員與服務
Staff were amazing. Location was great. However the ground floor is shared with a restaurant which is not part of the hotel & you’re ushered to the first floor to check in. It is a beautiful old building but it needs an interior design make over. The brown leather sofas everywhere & bare concrete floors in the hallways might be modern but they don’t look very nice. We upgraded to a suite which was spacious but disappointing.