露台

关于底格里奥拉费酒店的点评

4 out of 5
底格里奥拉费酒店
Lungarno Archibusieri 4, Florence, FI

点评

9.6

绝佳

10 分 - 超赞。809 条好评,共有 1000 条点评" "
8 分 - 还可以。150 条好评,共有 1000 条点评" "
6 分 - 一般。26 条好评,共有 1000 条点评" "
4 分 - 很差。11 条好评,共有 1000 条点评" "
2 分 - 糟糕。4 条好评,共有 1000 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

9.4/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

YangYang

团体旅客
满意:清洁度、员工和服务、客房舒适度
2019 年 10 月入住 1 晚

8/10 还可以

Samuel T

满意:清洁度、员工和服务、住宿条件和设施
2017 年 6 月入住 3 晚

8/10 还可以

真实旅客

满意:员工和服务、住宿条件和设施、客房舒适度
Nice small hotel with excellent location
Small and a bit old hotel but have good location by the side of river Arno. Just few minutes walk to Ufizzi museum. We stayed there 6 nights and got upgraded to Suite apartment. Nice breakfast. Everything is so far so good but housekeeping is a bit undersatisfaction. Room is not cleaned well and things are not put tidy.

10/10 超赞

Mei-Ying

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
excellent

10/10 超赞

CHIA-HSIN,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常棒的飯店
我們在這裡住宿了三個晚上,房間的狀況非常好,挑高的空間看起來非常舒適,衛浴用品一應俱全,床非常舒服,早餐很豐盛。飯店的位置距離車站步行約10分鐘,距離各景點都非常近,尤其是烏菲玆美術館,飯店就在它旁邊,真的非常方便。客人們甚至還可以到頂樓的bar享用招待的飲料,氣氛很棒!美中不足的是房間的暖氣似乎有點問題,溫度無法調整,致電櫃檯依然沒辦法解決,希望能夠改善。除此之外都非常好!非常愉快的住宿體驗!

10/10 超赞

Cathy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooftop deck/bar was great, sunsets amazing.
2024 年 3 月入住 3 晚
Rossella Nelli , General Manager 于 2024年04月1日 的回复
Thank you veru much for staying with us we hope to welcome you again.

6/10 一般

claudia

团体旅客
满意:员工和服务,清洁度
不满意:服务设施
We did not like the smell of the room.
2024 年 3 月入住 1 晚
Rossella Nelli , General Manager 于 2024年03月25日 的回复
Thank you for staying with us. I'm sorry about the inconvenient and thank you for your feedback.

10/10 超赞

Sophie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Très bien
2024 年 3 月入住 3 晚
Rossella Nelli , General Manager 于 2024年03月28日 的回复
Merci Beaucoup!

10/10 超赞

Michael,Boca Raton

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location. Next door to Uffizi Gallery and across the street from Rialto Bridge. Very clean and spacious room. Only downside is if you are in the new tower. It’s a fairly confusing maze of hallways and stairs.
2024 年 3 月入住 2 晚
Rossella Nelli , General Manager 于 2024年03月22日 的回复
We are very glad that you enjoyed your stay with us and thank you for your feedback. We look forward to welcoming you again.

10/10 超赞

Laura

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hermoso lugar
2024 年 3 月入住 2 晚
rossella nelli, General Manager 于 2024年03月17日 的回复
thank you very much

10/10 超赞

Lucia,Easley

与配偶出行
满意:服务设施
The hotel was fantastic and the staff and service was excellent. The location is great and so many places can be walked to. I high recommend the hotel and we will certainly come back.
2024 年 3 月入住 5 晚
rossella nelli, General Manager 于 2024年03月15日 的回复
thank you so much for your lovely feedback , we are happy to know you appreciated our overall service!We look forward to welcoeming you again

10/10 超赞

Pascal

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Magnifique hôtel avec un personnel sur mesure. Idéalement placé dans le centre historique
2024 年 2 月入住 6 晚
rossella nelli, General Manager 于 2024年03月15日 的回复
Merci beaucoup pour votre jolie commentaire, on est hereux que vous ayez passè un très bon sejour

10/10 超赞

Carlos

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 8 晚
Rossella Nelli , General Manager 于 2024年03月25日 的回复
thank you

10/10 超赞

Nelson

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff are amazing, they provide us everything we need, and the roof top are incredible, the views and the house wines. Service are super. I will recommend this hotel to our friends and family
2024 年 2 月入住 2 晚
rossella nelli, General Manager 于 2024年03月15日 的回复
Thank you so much for your lovely review, it has been a plesure to host you !

10/10 超赞

Tonya

2024 年 2 月入住 5 晚
Rossella Nelli , General Manager 于 2024年03月22日 的回复
thank you so much

10/10 超赞

Chris

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have stayed at this hotel for the past two visits. The breakfast offers a broad selection with excellent service. The hotel is very walkable and we felt very safe in the area. Looking forward to our next stay.
rossella nelli, General Manager 于 2024年02月23日 的回复
we are delighted to hear you appreciated your stay with us, thank you so much!

10/10 超赞

carol Ann

2024 年 2 月入住 3 晚
Rossella Nelli , General Manager 于 2024年03月22日 的回复
thank you so much

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay! Convenient location
Wonderful hotel so convenient to all the major attractions in Florence- right between Ponte Vecchio and the Uffizi and not more than a 10-20min walk to the Duomo complex, Accademia, Santa Maria Novella, Pitti Palace etc. The surrounding area has a lot of options for restaurants so you'll never have to walk far for some tasty gelato or a Florentine steak! The entrance is on a corner so it is a little unassuming from the outside but the lounges and building itself is very beautifully decorated. Their rooftop bar has a nice view of the Duomo and prompt service, also tried their room service which never took longer than 10min. The breakfast had a good selection of hot and cold food items, juices, fruits, yogurt, breads, and the breakfast team was great and will bring your coffee of choice. I stayed in January so the hotel itself was relatively quiet, never more than 5 or 6 tables occupied during breakfast and the one time I visited the rooftop for lunch there was max 4 of us there. Service was prompt despite the smaller amount of guests so I have no reason to believe the quality of the team changes when it is their high season. All in all an extremely pleasant stay. Will definitely stay here again during my next trip to Florence!
2024 年 1 月入住 9 晚
rossella nelli, General Manager 于 2024年01月27日 的回复
we are delighted to hear you enjoyed so much your stay and appreciated our overall service.Thank you so very much!

10/10 超赞

Stewart

满意:员工和服务,清洁度
2024 年 1 月入住 4 晚
rossella nelli, General Manager 于 2024年01月27日 的回复
thank you

10/10 超赞

Melissa

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing stay
Beautiful hotel. In a perfect location. Right next to Ponte Vecchio. We loved staying here. We would highly recommend it.
2024 年 1 月入住 2 晚
rossella nelli, General Manager 于 2024年01月27日 的回复
thank you so much, we are really happy you enjoyed your stay here

10/10 超赞

William

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy to find about 15 min walk from the train terminal. Close to amazing restaurants and shopping and the tourist hotspots. Right on the river. The breakfast in a beautiful room is amazing. The rooms are excellent with high ceilings. Beautiful sitting areas on every floor.
2024 年 1 月入住 2 晚
rossella nelli, General Manager 于 2024年01月27日 的回复
we are happy you appreciated our hotel so much.We do hope to host you soon

10/10 超赞

Valentina Laura Luisa,Pavia

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel right in the center of Florence, steps from the Uffizi museum and very close to all of the most relevant sites. No car or transportation needed, everything is walking distance. Lovely ambiance inside, our executive room was elegant and quiet. Staff was exquisite, very kind, discreet and professional. We would stay there again for sure.
2024 年 1 月入住 1 晚
rossella nelli, General Manager 于 2024年01月27日 的回复
we are delighted to read your amazing feedback, thank you

10/10 超赞

Daniel

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 11 晚
rossella nelli 于 2024年01月14日 的回复
thank you

10/10 超赞

Jodi

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful location—could not be better! Staff were all kind and helpful. Very good breakfast. I was pleasantly surprised at how not noisy it was, even on New Year’s Eve! I highly recommend this hotel.
2023 年 12 月入住 6 晚
rossella nelli, General Manager 于 2024年01月14日 的回复
Thank you so much!

10/10 超赞

Roberto

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location is unbeatable. Surprisingly quiet at night, rooms nicely appointed and the beds were excellent. Breakfast service is in a very pleasant room, and delicious, plenty of variety. Staff were friendly and helpful.
2023 年 12 月入住 2 晚
Rossella Nelli. General Manager 于 2024年01月7日 的回复
thank you so much, we are delighted to hear you enjoyed your stay so much!

8/10 还可以

Mario L

与家人出行
满意:客房舒适度,住宿条件和设施
2023 年 12 月入住 3 晚
Rossella Nelli. General Manager 于 2024年01月7日 的回复
thank you

6/10 一般

Deborah,Tucson

满意:清洁度
不满意:住宿条件和设施
Very basic, worn, old hotel for an adequate stay. It’s advertised as 4star and no way does it get this ranking. Service is 3 star and 2 stars for the condition of the room and all common areas except the rooftop bar. The breakfast was good. The bar on the roof has beautiful views and really good service from staff there. Rest of hotel staff were polite but not service oriented. They seemed tired. It’s in a very convenient location directly next to Uffizi, which I liked. And easy to go back and forth across Ponte Vecchio for different neighborhoods. Otherwise a basic stay and my room had 1970s/1980s furniture and decor that was very worn (ripped, scratched and broken). The bed was ok with lumpy pillows. I’ve stayed at many 4 star hotels throughout Italy and this was clearly not. Maybe in the 1980’s it was. So I thought overpriced for the condition.
2023 年 12 月入住 2 晚
Rossella Nelli. General Manager 于 2024年01月6日 的回复
We are sorry you did not appreciate our service and hotel rooms, to be honest our hotel is classic florentine style but there are also modern suites in case you prefer this kind of style .

10/10 超赞

Yasuhiro

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay in Florence
This hotel located between Ponte Vecchio and Uffizi Gallery, 30 sec walk to both. We really enjoyed the stay, amazing breakfast and good local attractions and restaurants. The views of Ponte Vecchio from the room and the rooftop bar were amazing.
2023 年 12 月入住 2 晚
Rossella Nelli. General Manager 于 2024年01月6日 的回复
thank you for your very kind feedback

10/10 超赞

Victoria

2023 年 12 月入住 2 晚
rossella nelli, General Manager 于 2024年03月1日 的回复
thank you so much

10/10 超赞

Mary

满意:清洁度、员工和服务、住宿条件和设施
The Hotel degli Orafi is next door to the Uffizi and a minute away from the Ponte Vecchio, and what makes it perfect is the excellent staff (Eleana) and others. The rooms are lovely, the breakfast is fine, and the rooftop bar is fun for a day or night time view of the city. Recommendations for dinners were outstanding. We are very happy to have found this hotel.
2023 年 12 月入住 3 晚
Rossella Nelli. General Manager 于 2024年01月6日 的回复
thank you so very much for appreciating our service and staff so much!We really hope to host you again

10/10 超赞

fei

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is beautiful. Great location, very close to Ponte Vecchio. Uffizi Museum is right next door. The breakfast is amzing. The staff is very helpful. Recommend this hotel to all my friends. I will stay there again!
2023 年 12 月入住 4 晚
Rossella Nelli. General Manager 于 2024年01月6日 的回复
we are delighted to hear you appreciated our overall service and staff, thank you so much!

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice hotel, just be aware of street noise
Good service, nice hotel, good location We can hear the music played on the street (for the lights on the bridge) and ppl talking on the street.
2023 年 12 月入住 1 晚
Rossella Nelli. General Manager 于 2024年01月6日 的回复
thank you so much

10/10 超赞

Lisa

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Rossella Nelli. General Manager 于 2024年01月6日 的回复
thank you

8/10 还可以

Ursula,Idaho Falls

2023 年 12 月入住 5 晚
Rossella Nelli. General Manager 于 2024年01月6日 的回复
thank you

10/10 超赞

Ashraf

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location and friendly staff
2023 年 12 月入住 1 晚
Rossella Nelli. General Manager 于 2023年12月20日 的回复
thank you for coming and being our guests, we are glad to hear you appreciated our overall service

10/10 超赞

Suyeon

2023 年 12 月入住 3 晚
Rossella Nelli. General Manager 于 2023年12月14日 的回复
Thank you for your feedback!

10/10 超赞

n

满意:清洁度、员工和服务、住宿条件和设施
it's best hotel!
2023 年 11 月入住 4 晚
Rossella Nelli. General Manager 于 2023年12月8日 的回复
Thank you so much for your excellent review!

8/10 还可以

YOUNGHA

满意:客房舒适度,员工和服务
중간정도 혹은 중간보다 약간 나은 정도의 숙소
방의 청결상태가 아주 좋진 않았습니다. 약간의 먼지와 이불, 샤워가운에는 얼룩과 먼지가 꽤나 많이 붙어있었습니다. 방의 에어컨디셔너는 고장나서 새벽엔 매우 추웠고, 샤워기의 물은 차가워서 온수가 나오기까지 시간이 너무 오래 걸렸습니다. 하우스키핑에서는 tip과 함께 “샤워가운”을 달라고 요청했는데 샤워가운은 방에 1개 밖에 주지 않았습니다. 직원들은 매우 친절한 직원도 있었고, 그렇지 않은 직원도 있었습니다(모두가 친절하진 않음) 다만 조식은 정갈하고 잘 나오며 맛있었습니다. 위치가 좋기 때문에 추천합니다. 그래도 방이 더러우면 컨시어지에 바로 얘기하세요!
2023 年 11 月入住 3 晚
Rossella Nelli. General Manager 于 2023年11月30日 的回复
Thank you for sharing your experience with us.We are sorry for the unconvenience , we could have easily moved you to another room should you have informed us soon

8/10 还可以

Jimmy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall, the hotel was great! Warm service, nice amenities and the room size was great as well. The only downside would be the soundproofing issue. Noise from passerby or crowd downstairs was quite disturbing throughout the night. Great breakfast as well.
2023 年 11 月入住 1 晚
Rossella Nelli. General Manager 于 2023年11月30日 的回复
thank you so much for your kind feedback.Unfortunately sometimes there can be a little noise in the night in the street being located in the heart of the historical center

10/10 超赞

Merlina

满意:清洁度
2023 年 9 月入住 2 晚
Rossella Nelli. General Manager 于 2023年12月15日 的回复
thank you

10/10 超赞

Katarina

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at Hotel degli Orafi in November 2023 for our wedding anniversary and everything was amazing - they even upgraded our room to a suite. Breakfast was included and the selection was hearty and very tasty. Hotel location couldn’t be better - everything was within 5 minutes walk. Rooftop bar was our favourite place to wind down at the end of the day - amazing view and cocktail/wine was just what we needed. Special thanks to Gabriele - he was amazing and shared not only his knowledge of wine and cocktails, but also shared his knowledge of Tuscany region. Highly recommend this hotel - spacious, clean rooms, great location, good price and super friendly staff- we would gladly go back again
2023 年 11 月入住 7 晚
Rossella Nelli. General Manager 于 2023年11月23日 的回复
we are delighted to hear you enjoyed your stay so much, thank you for sharing your experience with us!

8/10 还可以

Kurt

与家人出行
满意:清洁度、员工和服务、客房舒适度
2023 年 11 月入住 4 晚
Rossella Nelli. General Manager 于 2023年11月23日 的回复
thank you

10/10 超赞

Yasmin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My daughters had a wonderful stay. The hotel is stunning, with an excellent location. The staff was welcoming and the views from the terrace were lovely. Beautiful hotel!
2023 年 11 月入住 2 晚
Rossella Nelli. General Manager 于 2023年11月23日 的回复
we are really happy to hear your daughter had a great time with us, thank you

10/10 超赞

Barbara

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location and clean
This hotel was a great place to land in the middle of the action. The river was just outside the door and a great location for two days. I walked from the train station with no problem ( i think it was 15 minutes). The front desk was helpful and the room was well appointed, clean and quiet. I enjoyed the bar and the view one night as well.
2023 年 11 月入住 2 晚
Rossella Nelli. General Manager 于 2023年11月23日 的回复
thank you so much for sharing your feedback with us. We are really glad to hear you appreciated our overall service, staff and location.Looking forward to hosting you again!

10/10 超赞

Richard

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Loved the staff , location beautiful room and…the room for our awesome breakfasts ! This was the most perfect hotel for us! Great value! We will only stay here
2023 年 11 月入住 4 晚
Rossella Nelli. General Manager 于 2023年11月23日 的回复
we are delighted to hear you appreciated our hotel so much!It will be a real pleasure to host you again in the future

10/10 超赞

Joel

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to all sights
2023 年 11 月入住 6 晚
Rossella Nelli. General Manager 于 2023年11月18日 的回复
thank you very much!

10/10 超赞

Daniel Joseph

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location is perfect and the staff extremely friendly and professional. I will never stay anywhere else in Florence.
2023 年 11 月入住 6 晚
Rossella Nelli , General Manager 于 2023年11月16日 的回复
we are really happy you enjoyed your stay so much and would stay with us again

10/10 超赞

Bernice

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Le personnel était super
2023 年 11 月入住 3 晚
Rossella Nelli , General Manager 于 2023年11月16日 的回复
merci beaucoup pour votre très gentile commentaire

10/10 超赞

Derek

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great breakfast and friendly staff
2023 年 11 月入住 2 晚
Rossella Nelli, General Manager 于 2023年11月9日 的回复
Thank you so much, we are delighted to hear you enjoyed your staying with us!

8/10 还可以

Katheleene

2023 年 11 月入住 3 晚
Rossella Nelli. General Manager 于 2023年11月30日 的回复
thank you