This is a very nice boutique hotel located right at the main shopping district. Staff are very friendly and helpful, and they gave good restaurant recommendation. We have a room with a street view. It might be a little bit noisy for others but it's alright for us esp there is live music on the day & night time which we enjoye d(they end around 11pm, not hardly hear the music if you close the windows)
The only comment is the bathroom. It's clean and has everything but the water drains quite slowly. The shower floor is flat so the water can be easily spread over the whole bathroom and even outside the bathroom.
真实旅客
10/10 超赞
Carrie,Hong Kong
2017 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good experience
Convenient and safe location
Good breakfast
Nice staff
Free mini bar in room
Carrie
10/10 超赞
LMH,lo
2016 年 11 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel
In the city centre and close to sightseeing spots. Helpful and polite staff
LMH
2/10 糟糕
Yi
2016 年 10 月 23 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Terrible hotel
The worst ever. I drop my iPad Pro in the room, some staff took it and did not admit. It is the first time in my life in a 4-star hotel happened such ugly thing. Wish the someone do enjoy my iPad, oh, try harder in breaking the password, then we will see who you are.
Yi
10/10 超赞
Miguel
2025 年 6 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Would come back in a heartbeat!
Miguel
2025 年 6 月入住 1 晚
10/10 超赞
Terrence
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We booked three rooms here and all I can say is this place was amazing!
It was centrally located within walking distance of all the sites you want to visit, plenty of shopping, and dining. The street itself is extremely clean and nice. There are actually horse draw carriages that stroll down the street from time to time which we could see or hear with our windows open from time to time. This added to the beauty of the area.
Our concierge Alessia greeted us with a smile and friendly demeanor which was very welcoming after a long day of travel. She helped us with any questions we had and went over all the property amenities with us in detail.
Each concierge at the property was very friendly and helpful during our stay!
The rooms were very clean which is one of the most important things I look for at a hotel, so we were all very happy about the cleanliness.
The breakfast was very good, and the staff was very accommodating. I would 100% stay here again.
Terrence
2025 年 5 月入住 2 晚
10/10 超赞
JOSE,Pearland
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
JOSE
2025 年 4 月入住 2 晚
10/10 超赞
Stéphane
2025 年 4 月 21 日
Stéphane
2025 年 4 月入住 4 晚
10/10 超赞
Jeanette
与配偶出行
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely and stylish boutique hotel in a top location. The staff is young, motivated, and super friendly; the rooms are spacious and nicely furnished, beds comfortable. If your room goes to the street, count on some noise at night - Via Tornabuoni is much frequented and there are street musicians. However, the location is top, this is the nicest and most expensive shopping street in all of Florence, and the staff went above and beyond for us to feel comfortable.
Jeanette
2025 年 3 月入住 3 晚
10/10 超赞
Candice
与配偶出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
warmly greeted by friendly reception. Spacious room and elevator. convenient location for shopping, dining, ponte vechio. professional and attentive staff. would love to return in my next visit
Candice
2025 年 4 月入住 2 晚
10/10 超赞
James
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
First time in Florence.
The staff was amazingly helpful. Our only regret is we could not stay longer.
James
2025 年 4 月入住 1 晚
10/10 超赞
Patrick,Los Angeles
2025 年 3 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Patrick
2025 年 3 月入住 2 晚
10/10 超赞
Jin
与家人出行
2025 年 3 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was very happy with my stay and has been recommending it to all my friends who has upcoming trip to Florence. All staff were pleasant especially the one who checked us in-didnt catch his name- went above and beyond our expectations. Having a convenient refreshing center during your trip is a great extra and the entire hotel is beautifully decorated by the artist who owns the place. Highly recommended.
Jin
2025 年 2 月入住 2 晚
8/10 还可以
Eric
2025 年 2 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Eric
2025 年 2 月入住 3 晚
10/10 超赞
florence
2025 年 2 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
florence
2025 年 2 月入住 3 晚
10/10 超赞
sohyun
与家人出行
2025 年 2 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
최고예요! 방 컨디션 깔끔하고 층고 넓어서 넓게 느껴지고 좋아요
명품거리 건물에 위치하고 있고 (입생로랑건물, 건너편 프라다 산타마리아노벨라 에르메스 등) 페라가모뮤지엄이랑 가까워요
치안좋고, 길도 깨끗하고 택시도 편해요
친절하고, 조식도 팬케이크 오믈렛등 개인 취향에 맞추어 조리해줘요
리셉션에 노란우산도 요긴하게 썼고요
우피치 두오모 도보로 5분내 다 가능하고
산타마리아누벨라역도 10분 (큰길따라이어져있어요)
방도 넓고, 냉장고 음료 간식 무료, 네스프레소 커피머신 있고
5주년이라고 와인 선물서비스도 받았어요
웰컴 초코렛도 기분좋았습니다
sohyun
2025 年 2 月入住 3 晚
10/10 超赞
Catherine,Alexandria
与配偶出行
2025 年 2 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved the staff. They were all just incredible. Hotel was gorgeous. Our room spacious and spotless. Cleaning staff 10/10. Location of hotel couldn’t have been better - close to sights, shops, and excellent dining.