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关于佛罗伦斯夸德拉关键简单家法义公寓式酒店的点评

佛罗伦斯夸德拉关键简单家法义公寓式酒店
Via Di Novoli 87, Florence, FI

点评

8.2

很好

10 分 - 超赞。276 条好评，共有 707 条点评" "
8 分 - 还可以。289 条好评，共有 707 条点评" "
6 分 - 一般。87 条好评，共有 707 条点评" "
4 分 - 很差。31 条好评，共有 707 条点评" "
2 分 - 糟糕。24 条好评，共有 707 条点评" "

8.6/10

清洁度

8.4/10

员工和服务

7.6/10

服务设施

8.2/10

住宿条件和设施

7.0/10

环保

点评

4/10 很差

Angieeee

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
The environment of the room is Dimly lit, the hotel room have two parts, one part is inside the reception, one part is the other side, I am living the other side part, the location of this is difficult to find.
2020 年 1 月入住 5 晚
Ilaria 于 2020年01月13日 的回复
Dear Guest, I'm really sorry for the light of your apartment. For arrive to the our other building in the main street we give all information necessary and the building is only in the other side of our parking. I'm sorry that you have not found it convenient to get there. Regards

8/10 还可以

佳城

满意：清洁度、员工和服务、客房舒适度
2019 年 7 月入住 1 晚
Cristiana 于 2019年07月10日 的回复
Dear Guest, thank you very much to leave your positive feedback in Expedia.com. We hope to see again in our Structure. Have a good day,

2/10 糟糕

Cheng Hsiang

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My Italy vocation is destroyed by this hotel.
Never, ever coming back.
General Manager 于 2016年10月17日 的回复
Dear Sir Thanks to share your experience at Quadra key Residence; we are really sorry for what happened probably we could have been glad to find the best solution about your discomfort. alberto

6/10 一般

PAK HONG，Hong Kong

满意：清洁度
So Far so good, nothing special
Actually, I arrived at midnight, they didn't have receptionist and through the security guard to give us the key to go to the other building(apartment), all self service including luggage pick up.
General Manager 于 2016年10月17日 的回复
Dear Pak Thank you for sharing your experience; we are happy that you enjoyed your stay in our residence. We wish you all the best and hope to welcome you again. Alberto

10/10 超赞

CHIHMING，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
CP value is the best,I will be back

8/10 还可以

runyu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Andy

满意：清洁度、员工和服务、客房舒适度

10/10 超赞

Amr Zaky

与配偶出行
满意：清洁度
Very warm hospitality and very convenient next to Tram T2 takes you city center or Airport
2024 年 4 月入住 4 晚

8/10 还可以

MIGUEL

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Very noisy, I didn’t feel safe in the neighborhood
2024 年 4 月入住 1 晚

10/10 超赞

TADASHI

商务旅客
满意：清洁度、服务设施、住宿条件和设施
It's clean! I have good time everyday
2024 年 2 月入住 4 晚
Lucrezia 于 2024年03月20日 的回复
Thank you so much for your excellent feedback!!! :DWe wait for you the next time you'll come back in Florence! ;)Best regards,

10/10 超赞

Stephen

满意：客房舒适度，清洁度
Very convenient as, although it is outside central Florence, it is an easy 15 minute tram ride straight to all of the sights. Very easy as the tram is right outside the apartments and goes direct to and from the centre. Perfect.
2023 年 10 月入住 4 晚
Cristiana V 于 2023年10月10日 的回复
Dear Stephen,thank you so much to post your great experience in our property!We are very happy to read that all thing was perfect :-)We hope to see you again for your next time in Florence!

10/10 超赞

CHARLY

2023 年 9 月入住 2 晚
Lucrezia 于 2023年09月28日 的回复
Thank you so much for your excellent feedback!!! :DBest regards from Florence,

10/10 超赞

Hanqing

满意：清洁度、服务设施、住宿条件和设施
Clean and well-maintained property about 20min from old town by tram. Tram station is right down stairs and tram comes every 3-5min. Check-in reception is not in the property so it could be a little hard to find. The staff was friendly and helpful. Check-in was smooth and checkout was self-serviced (rooms have code locks). I believe check-in reception is only open until 7pm. The standard double room is spacious with a kitchen with fridge which is really handy. There is a supermarket about 5min walk away. There are some good dining options around but not as many as in the old town.
2023 年 9 月入住 3 晚
Cristiana V 于 2023年09月25日 的回复
Dear Guest,thank you so much to great feedback on Expedia.com.We are very happy to reicive your review and that you had a good stay in our structure.We hope to see you again for your next time in Florence!Best Regards,

6/10 一般

真实旅客

满意：客房舒适度，清洁度
A great place to stay if it wasn't for the noise
The check-in and the room itself as well as the location were very satisfactory. However, I have never had such a noisy room, even in NYC. The room door directly faces a major street (no further walls), the door does not extend all the way down), and there was a construction site on the other side of the building.
2023 年 9 月入住 4 晚
Cristiana V 于 2023年09月25日 的回复
Dear Guest,thank you to post your experience on Expedia.com.We are very sorry that you had a lot of rpoblems with he noises of strett and also for the constructions site.. for this we can't nothing, started the works last years and finished at thend end of years.. We are sorry!Best Regards,

10/10 超赞

Olga

团体旅客
满意：清洁度、服务设施、住宿条件和设施
Very Friendly personal service was great highly recommended
2023 年 9 月入住 2 晚
Lucrezia 于 2023年11月1日 的回复
Thank you so much!!! :DHoping to have you as our guest as soon as possible,we send you ourBest regards from Florence! :D

6/10 一般

Andrew

与配偶出行
满意：住宿条件和设施，清洁度
Positives - close to airport with tram nearby (but don’t forget to validate you’re ticket!!!!) Receptionist was lovely and helpful Negatives - Very very noisy area - concrete hard bed - difficult to find (reception is around the block and you have to drag bags back through smelly streets to find the door to accommodation) - very small pokey bathroom.
2023 年 9 月入住 1 晚
Cristiana V 于 2023年09月19日 的回复
Dear Guest,thank you very much to post your feedback!Best Regards,

10/10 超赞

JMA

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Perfecte plek om Florance te bezoeken en met een keuken heb je alles bij de hand! Enige minpunt is het zeer luide verkeer aan de voorkant. Voordeur en ramen lijken zeer slecht geïsoleerd. Verder top.
2023 年 7 月入住 3 晚
Cristiana V 于 2023年08月8日 的回复
Dear Guest,thank you to post your experience on Expedia.com.We are happy that you had a good stay in our apartment!Yes, some time there are the traffic's noises.. our building is in main street in a city.We hope to see you again in our structure for your next time in Florence!Have a good day and Best Regards.

8/10 还可以

Numan

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Hotel was close to the tram stop towards the city centre. Area had a variety of restaurants and cafés.
2023 年 6 月入住 2 晚
Cristiana V 于 2023年06月27日 的回复
Dear Numan,thank you to post your experience on Expedia.com. We are happy to read that you had a good and relaxing stay.Best Regards

10/10 超赞

Janet

与家人出行
满意：客房舒适度，清洁度
2023 年 6 月入住 2 晚
Cristiana V. 于 2023年06月27日 的回复
Dear Janet!Thank you so much to post your great feedback on Expedia.com!Have a nice day and Best Regards.

10/10 超赞

Zoraya

2023 年 5 月入住 2 晚
Lucrezia 于 2023年05月31日 的回复
Thank you so much for your amazing feedback! :DBest regadrs,

10/10 超赞

Adrian Guillermo

满意：客房舒适度，清洁度
Buen hotel a poca distancia de la estación del tren
Hotel con buenas instalaciones, y cómodo. La comunicación fue adecuada, profesional y oportuna.
2023 年 5 月入住 3 晚
Lucrezia 于 2023年05月31日 的回复
Dear Adrian Guillermo,thank you very much for posting an excellent feedback after your recent stay at Quadra Key Easy Home in Florence :)We hope to have you as our guests as soon as possible and we send you ourBest regards

10/10 超赞

Kevin

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
This was a great property to catch an early morning flight. It was only 7 minutes from the airport car rental facility. Staff was very friendly and communicated often.
2023 年 5 月入住 1 晚
Cristiana V. 于 2023年05月26日 的回复
Dear Kevin,tahnk you very much to post your great experience on Expedia.com. We are very happy to read your feedback!Have a nice day and Best regards

10/10 超赞

Mohsin Aiyaz

2023 年 5 月入住 1 晚
Lucrezia 于 2023年06月14日 的回复
Thank you so much for your positive feedback!!! :DHoping to have you as our guest as soon as possibleI send you myBest regards.

6/10 一般

真实旅客

满意：清洁度
不满意：客房舒适度
Inpossible to sleep, too noisy, literally like sleeping in the street in terms of noise, the door whic directly opens towards main street has around 1 cm gab beneath that makes sure the sound of cars, tram, chatting people all go in and mix with your dreams. The cleanliness is amazing, customer service is ok.
2023 年 5 月入住 2 晚
Cristiana V 于 2023年05月22日 的回复
Dear Guest,thank you very much to post your experience on Expedia.com.Best Regards,

10/10 超赞

Tommaso

商务旅客
满意：客房舒适度，清洁度
Consigliato anche per famiglie!
Personale gentilissimo e cortese. Le stanze sono accoglienti e la cucina ottima soprattutto se avete bambini.
2023 年 5 月入住 2 晚
Cristiana V 于 2023年05月15日 的回复
Gentilissimo Tommaso,la ringraziamo per aver speso il suo tempo nel condividere la sua esperienza presso la nostra struttura.Siamo lieti di aver soddisfatto le sue aspettative.Ci auguriamo di poterla avere ancora come nostro ospite.Un saluto.

10/10 超赞

Danilo

与家人出行
满意：客房舒适度，清洁度
Atendentes super simpáticos! Otima localizacao, por estar do lado da estacao de bondinhos! Muito bom!
2023 年 5 月入住 2 晚
Cristiana V 于 2023年05月15日 的回复
Dear Guest,thank you so much to post your experience in our property! We are happy to read that you had a good stay.We hope to see you again for your next time in Florence!Have a nice day and Best Regards,

10/10 超赞

Tommaso

2023 年 5 月入住 3 晚
Cristiana 于 2023年05月13日 的回复
Gentilissimo Tommaso,la ringraziamo per l'ottimo punteggio condiviso su Expedia.com. Siamo lieti che sia stato tutto di suo gradimento e ci auguriamo di poterla ospitare ancora per futuri soggiorni fiorentini.A presto,

8/10 还可以

Juan Manuel

2023 年 5 月入住 5 晚
Lucrezia 于 2023年05月11日 的回复
Thank you so much for your amazing feedback!!!Best regards from Florence,

10/10 超赞

LAFORGUE

与家人出行
满意：客房舒适度，清洁度
Très bien
Très bon hôtel. Très propre et bien situé. station de tram à 50m qui va du centre Ville à l'Aéroport.
2023 年 4 月入住 3 晚
Lucrezia 于 2023年05月4日 的回复
Thank you very much for your excellent feedback!!! :)Best regards,

10/10 超赞

Lalgith

满意：客房舒适度，清洁度
2023 年 4 月入住 4 晚
Lucrezia 于 2023年05月4日 的回复
Thank you very much for your excellent feedback!!! :)Best regards,

8/10 还可以

Lionel

2023 年 4 月入住 3 晚
Lucrezia 于 2023年05月4日 的回复
Thank you very much for your positive feedback!!! :)Best regards,

10/10 超赞

Doug

满意：客房舒适度，清洁度
This was a bare bones room booked for the early getaway to the airport. It served its purpose.
2023 年 4 月入住 1 晚
Lucrezia 于 2023年04月29日 的回复
Dear Doug,thank you so much for your excellent feedback! ;)Hoping to have you as our guest as soon as possible,we send you ourBest regards.

10/10 超赞

Mario

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Struttura nuova, personale cortese e sempre disponibile (anche se non l'ho mai visto). L'unica pecca è che si trova a ridosso della strada che fa sentire il passaggio di tutti i tram.
2023 年 2 月入住 1 晚
Cristiana 于 2023年03月14日 的回复
Gentilissimo Mario,la ringraziamo per aver condiviso la sua esperienza, siamo lieti nel leggere che il nostro staff, anche se da remoto, è riuscito ad accoglierla ed aiutarla per ogni sua necessità.Riguardo il rumore del tram, la struttura si trova sulla va principale del quartiere di Novoli, gli appartamenti sono insonorizzati, ma essendo in piena città ed in una via principale, è piena di servizi, ma un po' rumorosa (specialmente negli orari di punta).Le auguriamo una buona giornata e l'aspettiamo nuovamente per un futuro soggiorno fiorentino.Cordiali Saluti.

4/10 很差

Hena

满意：住宿条件和设施
不满意：清洁度
I arrived at 11, wrote and called, no response, I had to stay at another hotel and paid 114 euros, while they could give me the code, like they did day after. I want my money back for the night I didn’t stay at Quadre K hotel. Regards
QK Staff 于 2023年01月17日 的回复
Good evening. The request can not be satisfied.Kind Regards, QK Staff

2/10 糟糕

真实旅客

商务旅客
满意：清洁度
Very bad experience
The hotel and it stuff do not respect a clients. The name of the hotel and the intrance is in the building that is under constructions. the bell was not working so there was no posibility to know where is the new resepcion.we came to hotel after flight and very long drive at nine in the evening.reseption is working up to 19.30 and you can not contact anyone not by phone not by mail not by chat.there is no keys for the rooms only codes.the code was not working and we could not contact anyone from the hotel.also people living near try to help us but they the say that it is always empty. At 23.00 we start to look for other hotel to stay at night.hotel had our phone number availible and did not contact to find out if client arive. Day after we came to look for hotel again because prepaid for three nights we saw anothe turist looking for intrance and looking for help.lucky for them it was not night so they answer in resption and told us where to go .in the reseption they say it is our problem we prepaid so there is nothing the can do. They rude and not polite. We will never stay in this hotel again,there many same price hotels and we sugest for everyone to thing before.
2023 年 1 月入住 3 晚
QK Staff 于 2023年01月11日 的回复
Dear guest,We believe your review is completely inappropriate and misplaced on several aspects:1. The address where the reception is located is well specified on Expedia;2. Always on Expedia, it is specified that the reception closes at 7:30 pm, so in case of "late arrival", you need to contact the hotel directly to organize the self check-in procedure (which you did not) and indeed, we just in the hope that you would be able to take possession of your room even if we had no news from you, we sent you an email to your personal email address with all the necessary instructions that unfortunately you have not read;3. In case of an emergency after reception closing time, there are intercoms for contacting us directly, even remotely, and we have not received any of your calls, so you probably pressed the wrong intercom.We are very sorry that your experience at our property was not positive, but it was not our fault.Best regards,

8/10 还可以

Kevin

满意：清洁度
A clean basic place to stay
This is a nice place with easy access and is clean and modern. The room is very basic, absolutely no frills. Just a refrigerator and a TV. The room is a converted apartment with lots of space. The bed was a little hard and the pillows as well. It also had a balcony. We stayed on the 3rd floor. The people at the check in were very helpful and communicated well via Whatsapp.
2022 年 11 月入住 2 晚
Ilaria 于 2022年12月5日 的回复
Dear Kevin, Thank you for posting your feedback. We are glad to hear that you enjoyed your stay in our Apart Hotel.Looking forward to welcoming you soon again. Best regards from Florence.

8/10 还可以

Craig

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Very reasonably priced. Staff so friendly and welcoming. Ideal for the occasion.
2022 年 10 月入住 2 晚
Lucrezia 于 2022年11月2日 的回复
Dear Craig,We are glad to hear that you enjoyed your stay in our Aparthotel and we are delighted to read your wonderful reply!We hope to welcome you soon again!Best regards,

10/10 超赞

Luis Angel

2022 年 10 月入住 2 晚
Lucrezia 于 2022年11月2日 的回复
Dear Luis Angel,thank you so much for your excellent feedback!!!We look forward to hosting you again! ;)Best regards,

6/10 一般

Jose

2022 年 10 月入住 1 晚
Lucrezia 于 2022年11月2日 的回复
Dear Jose,thank you very much for your feedback!Best regards,

10/10 超赞

Nnenna

满意：住宿条件和设施，服务设施
My apartment was really clean. Whoever your cleaning staff is please give them a raise for their thoroughness and attention to detail. The receptionists were great. Very friendly and inviting. Overall I had a good time at your establishment. Thanks!
2022 年 9 月入住 3 晚
Marta 于 2022年10月10日 的回复
Thanks for your feedback. It was a pleasure to welcomed you by our apartments. Best regards

8/10 还可以

Ami

2022 年 7 月入住 7 晚
Cristiana 于 2022年08月5日 的回复
Dear Guest, tahnk you very much to leave your positive feedback! We hope to see you again for your next time in Florence. Have a nice day and Best Regards.

2/10 糟糕

Judy

与家人出行
满意：清洁度
Cleaning people are thieves!
Biggest issue: Left behind a Very expensive Ōura smart ring charging in the bathroom (worth $300!). Called one hour after check once realized. Woman who answered showed little interest. Kept saying no one has brought anything up yet. Had to call back and recheck 6 times over next 2 days. Yes, it was my bad for leaving it behind, but cleaning people who did not turn it in were thieves! Impossible to not see it plugged in bathroom for them. Clean enough, not a great location, AC was not strong and no way to change it. My granddaughter also left behind really nice larger bottles of shampoo and conditioner, they never found those either.
2022 年 7 月入住 1 晚

8/10 还可以

Greg

2022 年 7 月入住 1 晚
Lucrezia 于 2022年07月29日 的回复
Thank you for your kind review! We hope you had a great stay!

10/10 超赞

Sylvain

与家人出行
满意：清洁度、服务设施、住宿条件和设施
We had a very pleasant stay at QuadraKey. The property is well maintained, clean and modern. The apartment was roomy with a large balcony. The hotel is close to the tramway station and it took us 15 minutes to get to Florence Historical Center. Parking was easy inside the property for an extra fee. The staff was very nice and welcoming. We will stay there again if we have the chance to visit Florence again.
2022 年 6 月入住 3 晚
Cristiana V. 于 2022年07月4日 的回复
Dear Mr. Sylvain, Thanks to share your experience at Quadra Key ; we are delighted to read your positive reply and hope to welcome you soon again. Best regards,

8/10 还可以

Leonardo

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Buona struttura
2022 年 6 月入住 1 晚
Cristiana 于 2022年07月4日 的回复
Gentilissimo Leonardo, Grazie per aver trovato il tempo di esprimere il suo giudizio su Expedia, per questo lo Staff del Quadra Key la ringrazia. Sperando di averla ancora come nostro ospite porgo i Migliori Saluti,

10/10 超赞

Pascal

2022 年 6 月入住 6 晚
Cristiana 于 2022年06月17日 的回复
Dear Pascal thank you so much for your positive feedback!! We are happy that you had a good stay in our Property! Have a nice day and Best Regards,

10/10 超赞

Kishore

2022 年 6 月入住 2 晚
Cristiana 于 2022年06月17日 的回复
Thank you very much for your great review!!! Best Regards and Have a nice day!

8/10 还可以

Benjamin

与家人出行
满意：清洁度
Property was generally fine. Staff were friendly. Location is not central, but I knew this going in and it was convenient to airport and city tram (and outside limited-traffic zone). The aircon, a feature advertised, was "not yet turned on for the season". It was quite warm in the evenings so this was a serious defect from our perspective.
2022 年 4 月入住 3 晚
Cristiana V. 于 2022年06月17日 的回复
Dera Benjamin, thank you of your positive feedback!! We hope that you hope a good stay and Best Regards,

10/10 超赞

Lorenzo

团体旅客
满意：清洁度、服务设施、住宿条件和设施
Economico, bella posizione, struttura nuova e ben tenuta Gentilezza e disponibilità alla reception!
2022 年 6 月入住 1 晚
Cristiana 于 2022年06月17日 的回复
Grazie Lorenzo!! Siamo lieti che sia stato tutto di vs gradimento e vi auguriamo di potervi ospitare nuovamente per i prossimi soggiorni Fiorentini! UN saluto ed a presto!

10/10 超赞

Michael

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
This second experience was better. The first was after hours and required internet and wifi to access the digital process. Very frustrating. This time we arrived early enough for personal communication, and the experience was much better.
2022 年 5 月入住 1 晚
Cristiana 于 2022年05月26日 的回复
Dear Michael!! We are very happy to read that you had a good and relxing stay! We hope to se you soon! Have a good day and Best Regards