Fontanales Hotel with Pool

"Overall an OK-ish stay. Check-In After completing the online check-in request including passport details we were surprised it took 25 minutes to be checked in, after being sat down in the lobby and promised a welcome drink that never arrived. The Room Pretty nice room, complimentary water and coffee pods. Excellent. However when they didn't get replenished we were told they were a 'welcome gift' and I would have to pay for more from room service. I admit, I've never encountered this before from a 5 star hotel that costed over €300 a night!! Housekeeping Very unfriendly housekeeping staff that were angry that I needed the room making up so I could get back in there for an online business meeting. Additionally my partner's clothes on the bed were swept up and gone with the bedding change. Business Centre/places to work. I saw a nice business centre room I was told I couldn't use by reception. Alternative was the lobby which was comfortable, well until the loud piped music started. View An industrial roof, not a sea view. Breakfast Pretty good, though limited apart from the egg station, which was excellent "

"Great pool and friendly staff, nice big rooms and great stay "

"Excellent and well located"

"Very nice place, clean, and staff very good"

"The rooms were very clean and tidy, the staff were very helpful, even though some of them didnt speak great english. The pool area was kept nice and tidy. Food was nice too with a big variety. "

"Very nice staff. Good internet. Fantastic roof terrace. Have breakfast somewhere else. Close to everything. The beds are not comfortable, they're hard! "

"Reception staff failed me totally. They pretended to say problem with the rear exit door making a BANGING NOISE when closing. My room 9016 was next to said door/ gate. Constantly BANGING from early morning until late evening. I asked on FOUR occasions for someone to fix the door but nothing happened. Reception staff displayed a total lack of communication with me and failed in their duties to a guest. After my eleven day stay I had no apologies, no offer of a replacement room or any kind of compensation. Ruined my stay at this lovely hotel. Not impressed. "

"Good location, handy for buses and restaurants. Liked the reception bar area."