Charleston Footlight Players Hotels

"No breakfast served in harborside. Served two buildings down and it rained most of weekend. "

"Room check in was delayed and far too late in the day!"

"King suite comfortable and spacious "

"The good. The breakfast staff were great. Front desk team was very helpful and had a very good suggestion for a BBQ place near the hotel. Great happy hour.The Valets were very fast and friendly. The not so good. Rooms are not cleaned daily. Came back to our room at the end of the day and garbage was not remove and we had wet towels. At least we should have had fresh towels. Reserved a room with a park view. The window was at least 6 feet from the ground. You cannot look out the window without climbing up. The bedroom was all brick. Felt like a prison cell. The two concierge were not very good. Made it seem like they had helpful info. The first one gave us generic info we already had about the area. Then asked us to buy vacation packages. You are told when you use the vacation package you will have to listen to a vacation club presentation at the property. Said we would think about it and could not make a money decision without looking at all the details. Then the hard press. This is the last day of the month and I cant give you this rate tomorrow. Said let us think about it. She said I leaving at 11:00 so you will have to decide now. Next morning a different concierge tried to do the same to my wife not realizing we were together. No is no. Makes you feel uncomfortable. You cant go to the concierge without fearing a sales pitch. "

"Beautiful boutique hotel, such a great vibe! Excellent location with walking distance to all the shops and restaurants & waterfront. Staff is super nice and helpful! Especially loved the bar atmosphere and the amazing bartenders, phenomenal drinks! Rooms were clean and updated, nice retro look. We would absolutely stay again! "

"The location is great. There is a horrible smell in the lobby and in our room. The smell was overwhelmingly horrible and you notice it as soon as you walk in the lobby."

"I loved it. I will be back."

"Excellent!!"

"Wonderful location. Very clean. Don was incredibly friendly and helpful. Would definitely stay here again."