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关于北劳德代尔堡万豪酒店的点评

4 out of 5
北劳德代尔堡万豪酒店
6650 N Andrews Ave, Fort Lauderdale, FL

点评

8.0

很好

10 分 - 超赞。632 条好评,共有 1248 条点评" "
8 分 - 还可以。278 条好评,共有 1248 条点评" "
6 分 - 一般。147 条好评,共有 1248 条点评" "
4 分 - 很差。81 条好评,共有 1248 条点评" "
2 分 - 糟糕。110 条好评,共有 1248 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

7.6/10

服务设施

7.8/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Chi Ho

2024 年 1 月入住 4 晚
cs 于 2024年02月15日 的回复
Hi Chi HoThank you for taking the time to review us. Hope you can visit us again in the near future.ThanksCS

10/10 超赞

Jonathan

满意:清洁度、员工和服务、住宿条件和设施
Good experience
2024 年 5 月入住 1 晚

10/10 超赞

Zeynep Arzu Oruklu

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good for when visiting Ft. Lauderdale and the area.
2024 年 3 月入住 7 晚

10/10 超赞

Oberde,North Miami

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best place for peace and quiet
2024 年 3 月入住 2 晚

6/10 一般

Sofia

满意:员工和服务
不满意:清洁度
2024 年 5 月入住 4 晚

10/10 超赞

TISHA

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very pleased
2024 年 5 月入住 4 晚
General Manager 于 2024年05月24日 的回复
Dear Tisha,Thank you for staying with us at Fort Lauderdale Marriott North and for your perfect review! We are glad your visit exceeded your expectations, and we hope to welcome you back again soon for another fantastic stay!Yours in hospitality,General Manager

8/10 还可以

Nakechand

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

6/10 一般

Denise

满意:员工和服务
不满意:住宿条件和设施,清洁度
Needs to be renovated and dirty
2024 年 5 月入住 1 晚
General Manager 于 2024年05月22日 的回复
Dear Denise,Thank you for staying with us during your time in Fort Lauderdale. It was a pleasure having you here, though we regret your disappointment with your stay. Rest assured, your feedback will be shared internally to ensure our high standards of cleanliness are being met and to seize any opportunity to improve. We hope you will give us another chance to change your perceptions down the line.Best Regards,General Manager

10/10 超赞

Mohamed

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Very clean and super friendly front desk staff at check in.
2024 年 5 月入住 1 晚
General Manager 于 2024年05月21日 的回复
Dear Mohamed,We're thrilled you found Fort Lauderdale Marriott North clean and appreciated the hospitality of our front desk team. It was a pleasure having you stay with us, and we look forward to welcoming you back for another five-star visit.Yours in hospitality,General Manager

8/10 还可以

Courtney

满意:清洁度、服务设施、住宿条件和设施
I enjoyed my stay
2024 年 5 月入住 3 晚
General Manager 于 2024年05月21日 的回复
Dear Courtney,We're thrilled to hear you had a great time during your visit! Our team strives to ensure all our guests have a memorable experience, and we're glad you enjoyed your stay. We look forward to your next stay at Fort Lauderdale Marriott North!Yours in hospitality,General Manager

8/10 还可以

Deb

满意:清洁度、员工和服务、服务设施、住宿条件和设施
There were no vents in the bathroom and it was stuffy
2024 年 5 月入住 1 晚
General Manager 于 2024年05月21日 的回复
Dear Deb,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. Thank you for your feedback about the bathrooms. We will share your comments with our team to ensure any opportunity for improvement is seized going forward. It was a pleasure having you here, and we hope to see you again should you be back in the area.Yours in hospitality,General Manager

10/10 超赞

James

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 6 晚

10/10 超赞

jordan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
For the area this hotel is amazing. Way better than expected , very grateful for the staff they were excellent !
2024 年 5 月入住 3 晚
General Manager 于 2024年05月15日 的回复
Dear Jordan,Thank you for staying with us at Fort Lauderdale Marriott North and for your kind words. We are pleased you enjoyed your visit and that our team's excellent service added value to your experience. It was wonderful having you as a guest, and we look forward to seeing you again!Yours in hospitality,General Manager

10/10 超赞

Deangelo

满意:清洁度
2024 年 5 月入住 2 晚

10/10 超赞

Carl

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The building, grounds and rooms are noticeably clean and well-maintained. The staff is friendly and upbeat. I will definitely return. Thumbs up. 👍 👍
2024 年 5 月入住 1 晚
General Manager 于 2024年05月13日 的回复
Dear Carl,Thank you for your encouraging review! We're delighted that our cleanliness and attention to detail met your expectations. It's also great to hear that our friendly and cheerful team made a positive impression. We look forward to your return and are eager to welcome you back to Fort Lauderdale Marriott North for another excellent stay!Yours in hospitality,General Manager

8/10 还可以

Najwan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was good … it was a comfortable stay
2024 年 5 月入住 1 晚
General Manager 于 2024年05月13日 的回复
Dear Najwan,Your positive review of Fort Lauderdale Marriott North is much appreciated! It's wonderful to hear that you had a pleasant, comfortable stay. Thank you for your kind praise, and we hope you'll come back.Yours in hospitality,General Manager

6/10 一般

Candace

与配偶出行
满意:清洁度
不满意:服务设施,员工和服务
Property in an industrial park area. No restaurants shopping or other attractions in area. Hotel restaurant is expensive. I will not stay there again
2024 年 4 月入住 1 晚
General Manager 于 2024年05月9日 的回复
Dear Candace,Thank you for sharing your experience at our hotel. We appreciate your feedback and understand your concerns about the lack of nearby attractions and our restaurant. Rest assured, we are committed to continuously improving our offerings and hope to have the opportunity to welcome you back in the future, providing an even more enjoyable experience.Best Regards,General Manager

2/10 糟糕

David

2024 年 5 月入住 3 晚

10/10 超赞

Victor

Excelente
2024 年 5 月入住 1 晚
cs 于 2024年05月6日 的回复
Hi Victor Thank you for the high score you have given us. We appreciated very much. Hope to see you again in the near future.

6/10 一般

Marilyn

商务旅客
满意:员工和服务
不满意:住宿条件和设施
The room smelled of mold. The sheets/blanket and pillows stank of sweat. The furniture was plywood, covered with a thin laminate, glued on. The neighborhood is very very edgy.
2024 年 4 月入住 4 晚
CS 于 2024年05月6日 的回复
Hi MarilynThank you for taking the time to give us a review. We had gone ahead and forward this to the right department. We hope to see you again in the near future.

8/10 还可以

Scott

2024 年 4 月入住 2 晚

10/10 超赞

Yoimy

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location
2024 年 2 月入住 1 晚
cs 于 2024年05月6日 的回复
Hi YoimyThank you for the high score you have given us. We appreciated very much. Hope to see you again in the near future.

4/10 很差

Michelle

与配偶出行
满意:员工和服务,清洁度
不满意:住宿条件和设施
The property bed was horrible to soft , I stayed there years ago and complained and they said they were changing out beds they didn't do that in fact I left and drove home .
2024 年 4 月入住 1 晚

8/10 还可以

Meaghan

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
CS 于 2024年05月6日 的回复
Hi Meaghan;Thank you for taking the time to give us a review. We hope to see you again in the near future.

10/10 超赞

Lisa

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a classy 5 star hotel. It was clean and beautiful both in the lobby and in room. The outside parking is a little far, but garage parking is available right next to the hotel.
2024 年 4 月入住 1 晚
General Manager 于 2024年05月2日 的回复
Dear Lisa,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us and that you found our hotel deserving of a five-star rating. It's wonderful that you appreciated the cleanliness and beauty of our lobby and rooms. We also appreciate your understanding regarding the outside parking and are glad you found our garage parking convenient. Your feedback is greatly valued, and we look forward to welcoming you back to Fort Lauderdale Marriott North for another exceptional stay!Yours in hospitality,General Manager

10/10 超赞

Lora

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed the breakfast options. Be sure to ask for a breakfast voucher.
2024 年 4 月入住 1 晚
General Manager 于 2024年05月2日 的回复
Dear Lora,It was a pleasure hosting you at Fort Lauderdale Marriott North! We're glad you enjoyed breakfast, and we look forward to seeing you again soon.Yours in hospitality,General Manager

10/10 超赞

Rande

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is an old hotel which is being renovated. Even the pool was under renovation. It would appear this hotel will exceed expectations when completed. The staff was exceptionally attentive and quite helpful. The hotel has great security and as a single traveler I felt very safe. The rooms are comfortable and quiet. I was able to take walks every morning and still felt safe. Really a very good place to stay.
2024 年 4 月入住 4 晚
General Manager 于 2024年05月2日 的回复
Dear Rande,Thank you for your review, from all of us at Fort Lauderdale Marriott North. Guest safety is our top priority, so we are glad you felt secure during your stay. It is wonderful to know as well that you enjoyed our quiet, comfortable rooms and experienced our world-class service. We hope you come back to visit once our renovations are completed.Yours in hospitality,General Manager

6/10 一般

Emmanuel

2024 年 4 月入住 1 晚

6/10 一般

Emmanuel

与家人出行
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
There was nothing particularly wrong with the hotel but it just wasnt to the standard of other Marriott Hotels. Espcially 4 star hotels. Other than the lobby, everything was dated and old. The bathrooms need a remodel. The tubs and sinks were stained not because they werent cleaned but because the porcelain had been stained. All in all the staff was amazing but this hotel shouldnt been rated 4 Stars until undergoes a pretty aggressive remodel.
2024 年 4 月入住 1 晚
General Manager 于 2024年05月2日 的回复
Dear Emmanuel,Thank you for your feedback. We are glad you enjoyed our warm, friendly staff! Your feedback about our property is also appreciated, and we will keep it in mind for future improvements. During your next visit, we hope to provide you with an even better stay.Best Regards,General Manager

10/10 超赞

Rodachkar

满意:清洁度
2024 年 4 月入住 3 晚
cs 于 2024年05月6日 的回复
Hi RoadachkarThank you for a high score you had given us. We appreciated very much. We hope to see you again in the near future.

2/10 糟糕

Linda,Merrick

商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not a four star property, maybe a 2 star, room not clean, no amenities, not worth the money
2024 年 4 月入住 3 晚
General Manager 于 2024年05月2日 的回复
Dear Linda,All constructive comments are welcome, and we value your input. We strive to provide our guests with clean accommodations and ample amenities at competitive rates, and we are sorry to hear about your concerns on these matters. We will review your comments as we work to uphold our standards, and we hope to provide you with an improved stay in the future. Best Regards,General Manager

10/10 超赞

Tatiana

满意:住宿条件和设施,员工和服务
2024 年 4 月入住 3 晚
cs 于 2024年05月6日 的回复
Hi TatianaThank you for a high score you had given us. We appreciated very much. We hope to see you again in the near future.

10/10 超赞

Liset,Naples

满意:清洁度、员工和服务、住宿条件和设施
This hotel was great for our weekend getaway. I loved the dinner options. ThI salmon was so savory, certainly recommend for dinner. Room was very spacious and comfortable. The only thing I was unhappy with is I requested a king size and was given a room with two full size beds.
2024 年 4 月入住 1 晚
General Manager 于 2024年04月30日 的回复
Dear Liset,Thank you for your review, from all of us at Fort Lauderdale Marriott North. We are delighted to hear you enjoyed your weekend with us and our spacious, comfortable rooms. We apologize for the confusion with the beds in your room, but we're happy to hear you enjoyed our delicious dinner options. We would love to welcome you back again. Yours in hospitality,General Manager

8/10 还可以

Edward

与家人及幼儿出行
满意:住宿条件和设施,清洁度
Nice but nothing around it
2024 年 4 月入住 1 晚
General Manager 于 2024年04月30日 的回复
Dear Edward,Thank you for your feedback. We are glad you enjoyed your stay with us at Fort Lauderdale Marriott North and hope you will join us again the next time you are in the area. Yours in hospitality,General Manager

2/10 糟糕

Jay

满意:住宿条件和设施,员工和服务
不满意:清洁度
2024 年 4 月入住 1 晚
CS 于 2024年05月6日 的回复
Hi JayThank you for taking the time to give us a review. We hope to see you again in the near future.

10/10 超赞

David,Lebanon

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice suite
2024 年 1 月入住 1 晚
General Manager 于 2024年04月30日 的回复
Dear David,Thank you for your positive feedback! We're glad you enjoyed your suite with us. We look forward to welcoming you back soon for another great stay at Fort Lauderdale Marriott North.Yours in hospitality,General Manager

10/10 超赞

Jordan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful place
2024 年 4 月入住 1 晚
General Manager 于 2024年04月30日 的回复
Dear Jordan,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at Fort Lauderdale Marriott North.Yours in hospitality,General Manager

10/10 超赞

Jannette

满意:清洁度、员工和服务、住宿条件和设施
Excelente. Muy limpio y seguro.
2024 年 4 月入住 2 晚
General Manager 于 2024年04月30日 的回复
Dear Jannette,Thank you for sharing your feedback with us. We're pleased to hear that you had an excellent experience and found our hotel to be very clean and safe. We hope to welcome you back to Fort Lauderdale Marriott North soon!

10/10 超赞

Breanna N

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
2024 年 4 月入住 1 晚
General Manager 于 2024年04月30日 的回复
Dear Breanna,Thank you for sharing your experience at Fort Lauderdale Marriott North. Our team is thrilled to hear your positive feedback and looks forward to welcoming you back for another memorable visit.Yours in hospitality,General Manager

6/10 一般

Diane

满意:清洁度
Did not like that there was a resort fee added toeverything when this hotelvwas so far from a resort
2024 年 4 月入住 1 晚
General Manager 于 2024年04月28日 的回复
Dear Diane,Thank you for choosing us for your stay. We aim to be transparent with all our charges and ensure our guests receive value during their visit. Rest assured, your feedback is greatly appreciated and will be considered. We hope to welcome you back, providing a stay that better meets your expectations.Best Regards,General Manager

10/10 超赞

NADINE

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
cs 于 2024年05月6日 的回复
Hi NadineThank you for a high score you had given us. We appreciated very much. We hope to see you again in the near future.

8/10 还可以

joanne

满意:员工和服务,清洁度
不满意:住宿条件和设施
No water in the pool
2024 年 4 月入住 1 晚
General Manager 于 2024年04月28日 的回复
Dear Joanne,Thank you for your feedback. We apologize that our pool wasn't available during your stay. We'd love to welcome you back once our renovations are complete so you can witness the positive changes we've made! Until then, safe travels.Best Regards,General Manager

4/10 很差

Manojkumar

2024 年 4 月入住 2 晚
CS 于 2024年05月6日 的回复
Hi ManojkumarThank you for taking the time to give us a review. We hope to see you again in the near future.

10/10 超赞

Marilyn

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was really nice. Staff were very nice and accommodating.
2023 年 12 月入住 1 晚
General Manager 于 2024年04月26日 的回复
Dear Marilyn,Thank you for staying with us at Fort Lauderdale Marriott North. It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us.Yours in hospitality,General Manager

8/10 还可以

Vanesa

满意:清洁度、员工和服务、住宿条件和设施
The room smells like dampness
2024 年 4 月入住 3 晚
General Manager 于 2024年04月25日 的回复
Dear Vanesa,Thank you for sharing your feedback. We're glad you enjoyed your stay overall but regret the room odor issue. We are addressing this concern immediately to ensure a more comfortable experience for our guests. We look forward to welcoming you back for a stay that fully meets your expectations.Yours in hospitality,General Manager

8/10 还可以

Harry

与家人出行
满意:员工和服务,清洁度
不满意:服务设施
Room 705 had a broken toliet andthe bathtub drianed very slowly.
2024 年 4 月入住 1 晚
General Manager 于 2024年04月26日 的回复
Dear Harry,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience! That said, we'll be sure to share your concerns with maintenance to ensure everything functions as it should and any necessary adjustments or repairs are made promptly. We hope you enjoyed your time in Fort Lauderdale and that you will return in the future for a seamless stay worthy of a perfect rating.Yours in hospitality,General Manager

6/10 一般

Eireka,Pine Bluff

商务旅客
满意:员工和服务,清洁度
They put me in a handicap room because there were no more room available that I had booked. They were completely full. They had changed my room the next day to 2 queen beds but the room was dated and the tub looked as if it had not been cleaned(scrubbed). I didn't get my room cleaned or towels either day except for the last day I was there. She came around 7PM but I was already in the bed. So told he just to give me clean towel because I was checking out in the morning. The restaurant is a little high but the food is amazing!
2024 年 4 月入住 5 晚
General Manager 于 2024年04月24日 的回复
Dear Eireka,We're grateful to have hosted you during your trip to Fort Lauderdale. It's great that you had a chance to stop by our restaurant for a delicious meal. However, we apologize for the concerns you had with your room. Rest assured, we'll relay your comments to our team to ensure that we are meeting our high standards of cleanliness and comfort going forward. Please consider staying with us again for a stay that is sure to go above and beyond your expectations.Best Regards,General Manager

10/10 超赞

Gilda

2024 年 4 月入住 1 晚

8/10 还可以

Chieh

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is nice and clean location
2024 年 4 月入住 1 晚
General Manager 于 2024年04月24日 的回复
Dear Chieh,Thank you for choosing to stay with us and for providing your review! We are pleased to hear that our high standards of cleanliness added to the enjoyment of your visit. It was a sincere pleasure to host you, and we hope to welcome you back to Fort Lauderdale Marriott North soon!Yours in hospitality,General Manager

2/10 糟糕

Ronald,Key West

与家人及幼儿出行, 与家人出行
不满意:住宿条件和设施,清洁度
Room 517 smells like cat urine. We informed front desk it was one of the worst room we ever stayed. Very u usual for Marriott. Also bathroom floor nasty. Was not cleaned by housekeepers
2024 年 4 月入住 1 晚
General Manager 于 2024年04月24日 的回复
Dear Ronald,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about the condition of the room. We'll pass your comments along to our housekeeping staff to ensure that improvements are made swiftly. This does not reflect the level of quality we aim to provide our guests, and we'd be grateful for the chance to provide you with more suitable accommodations in the future.Best Regards,General Manager