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关于理查德酒店的点评

2 out of 5
理查德酒店
1411 S Federal Hwy, Hollywood, FL

点评

6.6
10 分 - 超赞。140 条好评，共有 413 条点评" "
8 分 - 还可以。77 条好评，共有 413 条点评" "
6 分 - 一般。54 条好评，共有 413 条点评" "
4 分 - 很差。38 条好评，共有 413 条点评" "
2 分 - 糟糕。104 条好评，共有 413 条点评" "

6.8/10

清洁度

6.8/10

员工和服务

6.0/10

服务设施

6.4/10

住宿条件和设施

6.6/10

环保

点评

2/10 糟糕

BirdMan

不满意：员工和服务
2024 年 5 月入住 1 晚
K.P 于 2024年05月26日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

10/10 超赞

Rene

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
K.P 于 2024年05月22日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

10/10 超赞

Leila

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Muy excelente
2024 年 5 月入住 1 晚
K.P 于 2024年05月16日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

8/10 还可以

Plies

2024 年 5 月入住 1 晚
K.P 于 2024年05月14日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

10/10 超赞

Holmes

满意：员工和服务
2024 年 5 月入住 1 晚
K.P 于 2024年05月14日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

8/10 还可以

Cory

Fair hotel , strange check in , no credit card only cash deposit 50 dollars
2024 年 5 月入住 1 晚
K.P 于 2024年05月12日 的回复
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging

8/10 还可以

Cory

Just a fair hotel , air-conditioning barely works , check in from outside in the hot sun very odd
2024 年 5 月入住 1 晚
K.P 于 2024年05月12日 的回复
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging

2/10 糟糕

Ashley

不满意：员工和服务
Nothing to add
2024 年 4 月入住 6 晚
K.P 于 2024年05月12日 的回复
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging

6/10 一般

carole，pompano beach

ok
2024 年 5 月入住 4 晚
K.P 于 2024年05月12日 的回复
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging

10/10 超赞

Jennifer

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I arrived very late at night and even lost out on 2 nights here due to flight loss, manager was nice enough to upgrade us to a 2 bedroom suite free of charge! I will definitely stay here again!
2024 年 5 月入住 4 晚
K.P 于 2024年05月9日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

10/10 超赞

Alexander

2024 年 5 月入住 1 晚
K.P 于 2024年05月26日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

8/10 还可以

Edward

不满意：员工和服务，清洁度
Not a whole lot of parking space, not accessible to amenities.
2024 年 5 月入住 3 晚
K.P 于 2024年05月9日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

8/10 还可以

Alfreda

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
It was nice enough for the price.
2024 年 4 月入住 4 晚
K.P 于 2024年05月5日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

6/10 一般

Mario

商务旅客
满意：员工和服务，清洁度
The building is old ,and it shows inside .With the painting, furniture etc .Could use some new furniture and professional painting especially in the room
2024 年 4 月入住 3 晚
K.P 于 2024年04月29日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 糟糕

MARCO

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Personal at front desk very unfriendly, not helpful Old facilities, dirty. Smells Not ventilation. Nor for the room, not for the bathroom (terrible) Didn’t have shampoo, when asked they say to go to one dollar store across the street Ask then to hold my bags until check in time (flight was early) make me wait one hour from 7:00 to 8:00 am to tell me that they cannot help me with out an expensive additional cost I was at the beginning of my cruise vacation, started with bad experience and of course did not reserve this hotel on our way bad Do not use this hotel, doesn’t no compensate the low price
2024 年 4 月入住 1 晚
K.P 于 2024年04月22日 的回复
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging

8/10 还可以

Alissa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2024 年 4 月入住 7 晚
K.P 于 2024年04月22日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

10/10 超赞

carole，pompano beach

满意：清洁度、员工和服务、住宿条件和设施
love it.
2024 年 4 月入住 4 晚
K.P 于 2024年04月13日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

10/10 超赞

kassie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff are great and pleasant
2024 年 4 月入住 1 晚
K.P 于 2024年04月11日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

8/10 还可以

Cassandra

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
The room was ok. It does need some updating. My phone charger would not stay in outlets, the connection was loose and would fall out. Room had microwave and mini fridge. The freezer was covered in ice but still did it's job. Beds were comfy. The water for shower was super hot which is a plus. The door did have a gap on top but the room temperature still stayed comfortable. Room was clean. Hotel does have a pool. Hotel is on the main road with a bus stop close by. Area is a little run down but felt safe. 15 min walk to Hollywood Blvd. Family Dollar and European market across the street. Bakeries and food choices walkable distances. Overall a good stay on a budget.
K.P 于 2024年04月11日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

8/10 还可以

Alissa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice stay
2024 年 4 月入住 7 晚
K.P 于 2024年04月10日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

6/10 一般

joseph

Adaquet and economical and liked the parking and location.
2024 年 4 月入住 1 晚
K.P 于 2024年04月8日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

10/10 超赞

Denise

满意：清洁度、员工和服务、住宿条件和设施
Really enjoy my stay
2024 年 3 月入住 6 晚
K.P 于 2024年04月4日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

8/10 还可以

Alissa

满意：员工和服务，清洁度
Nice enjoyable stay at an affordable rate
2024 年 3 月入住 4 晚
K.P 于 2024年03月31日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

10/10 超赞

Shastania

满意：清洁度、员工和服务、住宿条件和设施
Surprisingly way better than the pictures, I got a renovated room. Loved everything from the staff to the room and the unbeatable prices. It’s definitely hotel status worthy and better service than a few hotels I’ve stayed at (Hilton, Courtyard, etc). Only cons I would say is the chippy internet and lack of parking. Other than that this is definitely some bang for your buck.
2024 年 3 月入住 2 晚
K.P 于 2024年03月30日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

6/10 一般

Jocelyn

满意：清洁度
不满意：住宿条件和设施，员工和服务
Très ordinaire
2024 年 3 月入住 8 晚
K.P 于 2024年03月25日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

10/10 超赞

Ronny

2024 年 3 月入住 1 晚
K.P 于 2024年04月11日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

10/10 超赞

michael

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good located. Friendly staff, specially Steve
K.P 于 2024年03月21日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

2/10 糟糕

Tiffany

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 2 晚
K.P 于 2024年03月16日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

4/10 很差

Jason，Merritt Island

与配偶出行, 商务旅客
不满意：员工和服务、服务设施、住宿条件和设施
My husband and I checked in and immediately noticed how dirty and darkf
2024 年 3 月入住 1 晚
K.P 于 2024年03月16日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 糟糕

Herald

与配偶出行
不满意：员工和服务，清洁度
This has to be one of the worst experiences I have ever had in all of my years of traveling and vacationing. The front desk lady was just down right contrary and rude ignored us for over 45 min because she had just argued and kicked out the renters before us. All she wanted was to leave the key in the window for her husband who was coming late from a flight. She told them we don’t do that. Who cares if both of you rented the room only your is was taken. Then she proceeded to harass and curse the woman in front of us. That show took 20 min. When it was our turn she rudely asked us to re Oder the room thru Expedia to get the price we were promised so we did she then decided to take everyone else who was paying full price before us. My wife has cancer and needs to use the restroom and asked for her to please hurry that we needed our room she then closed the window and told us when she got to it. After that she called the manager and said that we were being too rude and she was refusing us service. Decided to call the police and in the process made my sick wife cry , she cursed her and called her many names and adjectives that I can’t write and decided to call her husband to try and intimidate me into leaving. We called the office, all the numbers available and then when the owners couldn’t get the employee to do the paperwork told us to get a refund from Expedia. As you can imagine after this ordeal. When we went to the next four hotels motels. it turned out she called ahead als
2024 年 3 月入住 1 晚
k.p 于 2024年03月16日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

6/10 一般

David

商务旅客
满意：员工和服务
不满意：住宿条件和设施，服务设施
Conditions of room. Refrigerator leaking, curtains did not keep out light, needed supplies for bathroom, locks were difficult to manage
2024 年 3 月入住 2 晚
K.P 于 2024年03月10日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 糟糕

Iouri，Staten Island

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Don’t recommended to stay in this Hotel. Stuff don’t clean up room. Don’t change towels, no shampoo, no soap bars, After request to change towels stuff forget to do that. Need change towels myself to bring to reception all dirty peaces. Don’t clean up room all entire stay. Floor in room don’t clean on time of check in. Stay away from this hotel. Price don’t adequate for that service.
2024 年 2 月入住 3 晚
k.p 于 2024年03月10日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

8/10 还可以

michael，greenwood village

商务旅客
满意：住宿条件和设施，员工和服务
no bedbugs
2024 年 3 月入住 3 晚
K.P 于 2024年03月5日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

2/10 糟糕

Diana

2024 年 2 月入住 1 晚
K.P 于 2024年03月21日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 糟糕

Geovani

不满意：清洁度、员工和服务、住宿条件和设施
I made my reservation for you at the hotel and when I arrived at the hotel there was no room for me to sleep I had to go out looking for another one and so far you have not returned my money I think this is an incompetence
2024 年 2 月入住 1 晚
K.P 于 2024年02月29日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 糟糕

Jason

不满意：服务设施
The worst place ever sleep in your car if you have to. It's not good for nothing. Find another room or worse car and the worst sleep in your car. That room is disgusting
2024 年 2 月入住 5 晚
K.P 于 2024年02月29日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 糟糕

Khalid

不满意：清洁度、服务设施、住宿条件和设施
Never again
2024 年 2 月入住 2 晚
k.p 于 2024年02月26日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

10/10 超赞

Anyis

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The cleaning lady did a great work because the rooms are very clean and smells good
2024 年 2 月入住 1 晚
K,P 于 2024年02月23日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

10/10 超赞

William

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
K.P 于 2024年02月23日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

2/10 糟糕

Onil

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
K.P 于 2024年02月23日 的回复
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging

10/10 超赞

Luis

Nice for the price
2024 年 2 月入住 3 晚
K.P 于 2024年02月20日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon

8/10 还可以

Freddy

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Los baños son pequeños e incómodos y las almohadas de la habitación son incómodas pero el hotel en general es bueno
2024 年 2 月入住 1 晚
K.P 于 2024年02月19日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

4/10 很差

Albert

与配偶出行
The property smelt musty. It was in need of repairs, shower needed caulking, walls were rough.
2024 年 2 月入住 1 晚
K.P 于 2024年02月19日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 糟糕

Matthew

不满意：清洁度、员工和服务、住宿条件和设施
Had a room out front right by service desk, and all I heard all night was the front desk guy going back and forth talking and yelling, with his keys making an unnecessary amount of noise. The front desk does not care about people making noise or loitering outside of those from rooms windows. The location is decent, the price is decent, I actually like that they only do 50$ cash deposit, but I also had to wait an hour to check in because the couple in front of me took forever and the front desk obviously did not seem to care. I would never stay there again if I had to stay in the front rooms by the desk. Rooms were also not very clean.
2024 年 2 月入住 1 晚
K.P 于 2024年02月19日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 糟糕

Cornelis Peter

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
We saw a cockroach in the room, lipstick on a towel, the room smelled like smoke, even though we booked a smoke free room. Bathroom does could not be closed and locked. Reception is a window, you need to stand outside, hard to communicate. Receptionist seemed annoyed to help us.
2024 年 2 月入住 1 晚
K.P 于 2024年02月16日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

10/10 超赞

Felecia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Our Time At Richard's Hotels!
Our stay at Richard's is always the best; always enjoy our time there.
2024 年 1 月入住 1 晚
K.P 于 2024年02月13日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

8/10 还可以

Maris Y

与配偶出行
满意：清洁度、员工和服务、服务设施
El lugar tranquilo!! Los muebles un poco desgastado una reforma seria genial
2024 年 2 月入住 1 晚
K.P 于 2024年02月12日 的回复
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

4/10 很差

Jason

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
.
2024 年 2 月入住 3 晚
K.P 于 2024年02月10日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 糟糕

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
It’s a storage unit
Well, the service by the workers are excellent, but the facilities is horrible!! That’s not even a motel!
2024 年 2 月入住 4 晚
K.P 于 2024年02月6日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 糟糕

neil

2024 年 2 月入住 2 晚
K.P 于 2024年02月8日 的回复
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.