客房景觀

珊瑚角邁爾斯堡萬怡酒店的評價

3 out of 5
珊瑚角邁爾斯堡萬怡酒店
4455 Metro Pkwy, Fort Myers, FL

評價

8.2

很好

10 分評分,優異;796 則評價中有 364 則" "
8 分評分,不錯;796 則評價中有 243 則" "
6 分評分,一般;796 則評價中有 96 則" "
4 分評分,欠佳;796 則評價中有 49 則" "
2 分評分,很差;796 則評價中有 44 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Xin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚

10/10 優異

Joanne (Massachusetts)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice location!
We had a great experience, drove to Fort Meyers Beach and visited Sanibel Island and Captiva with miles and miles of white sand beaches.. Cape Coral is beautiful! There were also some outlets which had great stores for shopping! Would highly recommended the area~
於 2017 年 8 月住了 3 晚
General Manager 於 2017年8月22日的回應
Dear Joanne, we are delighted you enjoyed your visit to Courtyard by Marriott Fort Myers Cape Coral. It is our pleasure knowing the prime location of our property served your needs very well. We appreciate you recommending us and hope you will come back to stay with us very soon! Regards, Debbie Kennedy, General Manager

8/10 不錯

Shelly

讚好:整潔度、職員與服務和住宿狀況
Clean and quiet.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月20日的回應
Shelly, thank you for your kind words about Courtyard Fort Myers Cape Coral. The team is pleased to hear you found the property clean and quiet. We're looking forward to welcoming you back soon!

8/10 不錯

Leonel

讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great I don't complain
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月20日的回應
Leonel, Courtyard Fort Myers Cape Coral appreciates your feedback. It's fantastic to hear that everything during your stay met your expectations. We look forward to welcoming you back on your next visit.

10/10 優異

Agildo

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月20日的回應
Agildo, thank you for your fantastic rating. The team at Courtyard Fort Myers Cape Coral is thrilled you had a great stay. We're looking forward to welcoming you back!

10/10 優異

concetta

讚好:整潔度、職員與服務和住宿狀況
Nice stay
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月15日的回應
Concetta, thank you for your kind words. The team at Courtyard Fort Myers Cape Coral is delighted to hear your stay was enjoyable. We're looking forward to welcoming you back.

10/10 優異

Staci

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice inconvenience to many things around town
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月6日的回應
Staci, the team at Courtyard Fort Myers Cape Coral is thrilled to hear of your positive experience! We take delight in our prime location, making it easy for our guests to explore the town. We look forward to your next visit!

10/10 優異

Sharon

於 2024 年 4 月住了 2 晚
Customer Service 於 2024年5月19日的回應
Thank you for the excellent rating, Sharon!Our goal is to go above and beyond to ensure our guests have a memorable experience at Courtyard Fort Myers Cape Coral! We look forward to hosting you again soon.

6/10 一般

DENNIS (stanford)

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月1日的回應
Dennis, thank you for taking the time to rate your stay. It seems we didn't fully meet your expectations. We are always striving to enhance our guests' experience and appreciate any insights you might wish to share that would help us improve in the future. We hope to have another opportunity to welcome you back to exceed your expectations.

8/10 不錯

Kyle

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月29日的回應
Kyle, we deeply appreciate your high rating of Courtyard Fort Myers Cape Coral. It seems you enjoyed your stay and we are thrilled about that. We're aiming for that 5-star experience on your next visit. Thank you for choosing us and we do hope to welcome you back in the future.

10/10 優異

Jerry

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall very nice facility
於 2024 年 4 月住了 6 晚
Customer Service 於 2024年4月16日的回應
Jerry, it's wonderful to hear you enjoyed your stay at Courtyard Fort Myers Cape Coral. We're glad to know that our facilities met your expectations. We value your kind remarks and hope these positive experiences will entice you to stay with us again in the future.

6/10 一般

anthony

讚好:整潔度、職員與服務和住宿狀況
Not worth the premium dollars to rent a room. Not even coffee is given as a courtesy like other hotels do.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月15日的回應
Anthony, we're sorry to learn that you didn't find value for money during your stay. It's unfortunate to read about your surprise about certain aspects like unprovided complimentary coffee. To enhance the guest experience, we'll certainly be taking your thoughts into consideration. We do hope to have another chance to provide you with a more satisfying experience.

2/10 很差

SmallCap

親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Booked a large room that sleeps 6. Room was not available when I got there and instead was assigned a studio king. Not accommodating whatsoever and given an "either that's what you take or that's what you take" attitude. Wouldn't recommend this location unless you are traveling alone and don't care where you sleep or just need to crash there for the night. Don't expect much.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月12日的回應
SmallCap, we regret to hear that your expectations weren't met during your stay. We always aim to provide the best accommodation for our guests based on availability, and it's disheartening to hear about your dissatisfaction with the room and perceived attitude. We assure you that providing an understanding and warming service is at the core of our values. We hope for the opportunity to make amends in the future.

10/10 優異

Sandra

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月8日的回應
Sandra, it's wonderful to hear about your experience at Courtyard Fort Myers Cape Coral. We pride ourselves on delivering top-notch service and are thrilled that you recognized our efforts. We can't wait to welcome you back for another memorable visit.

8/10 不錯

Rick

於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月8日的回應
Rick, thank you for your rating for Courtyard Fort Myers Cape Coral. We appreciate your time and hope to welcome you again soon for an even better experience. Safe travels!

10/10 優異

Lois

於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月20日的回應
Lois, it's wonderful to hear that you had a great experience at Courtyard Fort Myers Cape Coral. Your high rating speaks volumes and we're thrilled you chose us for your stay. Our team appreciates your feedback! We look forward to welcoming you back on your next visit to the area.

2/10 很差

Gayatri

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
Poor
This was possibly the worst hotel stay I’ve ever had! The room was dirty, there was a bandaid folded into one of the towels, and the carpet was filthy. The bathroom door squeaked very loudly.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月21日的回應
Gayatri, we sincerely regret to hear that your experience did not meet your expectations. Our team strives for cleanliness across all aspects and it's disappointing to hear about your encounter with the room's tidiness and bathroom amenities. Please be assured your observations have been noted and will be used for further training for improvement. We hope you will give us another opportunity to offer you an excellent stay.

2/10 很差

Vivian

不滿:整潔度、職員與服務和住宿狀況
Train Ride
From check in to check out was horrible experience. I expected more from this chain seeing I stayed in the past. Didn’t feel welcome during checked in. Bathroom was dirty. Only good thing is the Starbucks cafe in the morning. I know I locked my door before heading out for breakfast but when I returned, my door was unlocked and left open. This is unacceptable especially if there’s a sign outside saying do not disturb.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月19日的回應
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 優異

Theresa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 5 晚
Customer Service 於 2024年2月18日的回應
Thanks for the outstanding rating, Theresa!We're delighted your time at Courtyard Fort Myers Cape Coral was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 不錯

Manny

於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月21日的回應
Thank you for the 4-star rating, Manny!It's great your time at Courtyard Fort Myers Cape Coral was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 優異

Lazaro

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good
Very good. All the staff very helpful and th room very confortable
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月26日的回應
Lazaro, it's fantastic to hear that your stay at the Courtyard Fort Myers Cape Coral was very good. We're delighted to know our team members were helpful and that you found the room comfortable. We look forward to having the pleasure of serving you again in the future.

10/10 優異

Pedro

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Customer Service 於 2024年1月22日的回應
Pedro, it's great to hear such a positive rating for Courtyard Fort Myers Cape Coral. We would love to hear more about your stay next time and we sincerely appreciate your feedback. We look forward to hosting you again soon.

2/10 很差

David

不滿:整潔度
於 2024 年 1 月住了 3 晚
Customer Service 於 2024年1月19日的回應
David, our team takes guests' satisfaction very seriously and we always strive to provide excellent accommodations and welcoming service. We would appreciate another opportunity to achieve this goal with you and make your next stay memorable.

10/10 優異

Lubelia

於 2023 年 11 月住了 3 晚
Customer Service 於 2023年12月31日的回應
Thanks for the perfect rating, Lubelia!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard Fort Myers Cape Coral.Have a wonderful day!

4/10 欠佳

Fred (fort lauderdale)

於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月28日的回應
Fred, we regret to learn that your recent stay didn't meet your expectations. In the absence of specific details, we're unable to address your concerns directly, but we continually strive to provide our guests with excellent experiences. If you would like to share more about your stay, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to improve your impression in the future.

10/10 優異

Tina

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Customer Service 於 2023年12月24日的回應
Thank you for taking the time to leave this wonderful rating, Tina! We hope to see you again soon at Courtyard Fort Myers Cape Coral so we can share yet another amazing experience!

2/10 很差

melvin

不滿:整潔度、住宿狀況和客房舒適度
ROACHES..
Dirtiest hotel I’ve ever stayed, baby roaches in the room and the bathroom. Carpets are dirty and the couch in the room needs to be burned, it is also filthy, you wouldn’t know this by standing in lobby, lobby was clean
於 2023 年 12 月住了 3 晚
mm 於 2023年12月24日的回應
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 優異

Ariel

於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月22日的回應
Ariel, we're thrilled to see you had such a fantastic experience at Courtyard Fort Myers Cape Coral. Thank you for your high rating. We're looking forward to welcoming you back in the future. Safe travels!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月20日的回應
Thanks for the amazing rating!We're thrilled you enjoyed your time at Courtyard Fort Myers Cape Coral so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

6/10 一般

Theodosios

伴侶同遊
讚好:職員與服務
Good
於 2023 年 9 月住了 2 晚
Customer Service 於 2023年12月15日的回應
Theodosios, thanks for taking the time to share your remarks. Your feedback is greatly appreciated, and we're glad you found our hotel to be good. We continuously strive to ensure that all of our guests have memorable experiences and we'd be pleased to welcome you back in the future to give you an even better stay.

10/10 優異

Emily

讚好:整潔度、職員與服務、設施服務和住宿狀況
I was very happy with the hotel. I would stay there again.
於 2023 年 12 月住了 8 晚
Customer Service 於 2023年12月24日的回應
Emily, it's delightful to know you had a wonderful stay at Courtyard Fort Myers Cape Coral. We eagerly anticipate your return, and we're pleased our hotel has become a hotel of choice for you. Safe travels until then!

6/10 一般

david

伴侶同遊
讚好:整潔度和設施服務
Difficult to find at night. Limited coffee available at Bistro at night and am, plus no cash. Exit door under construction. Pool closed. Pool view very nice
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月10日的回應
David, it seems like there were a few elements of your experience that were not as seamless as they could have been. For instance, our bistro offerings and the temporary construction that might have impacted your stay. We strive to ensure all areas of our establishment are available, including the pool. The nighttime view it offers is indeed picturesque, and we're glad you appreciated it. We appreciate your feedback as it helps us improve and we hope to better serve you in the future.

8/10 不錯

Laura

讚好:整潔度、職員與服務和住宿狀況
Comfortable bed! Would definately stay again.
於 2023 年 11 月住了 2 晚
Customer Service 於 2023年12月1日的回應
Laura, it's fantastic to know you found the bed at Courtyard Fort Myers Cape Coral to be quite cozy! We're pleased to hear that your stay was enjoyable and we eagerly await your next visit. Safe travels until then.

8/10 不錯

Scott

家人同遊
讚好:整潔度和職員與服務
Hotel staff was very friendly
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月25日的回應
Scott, our Courtyard Fort Myers Cape Coral team members are always delighted to hear that their hospitality left a favorable impression. We appreciate your acknowledgment of their efforts. We hope to serve you again soon.

10/10 優異

Roberto (Fort Myers)

於 2023 年 11 月住了 3 晚
Customer Service 於 2023年12月8日的回應
Roberto, we're delighted you had a 5-star experience at Courtyard Fort Myers Cape Coral! Your satisfaction is the top priority for us and we hope to welcome you back soon on your next visit to Cape Coral. Safe travels!

10/10 優異

Robin

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月17日的回應
Robin, we're thrilled that Courtyard Fort Myers Cape Coral contributed to your satisfactory stay. Your top rating means a lot to us, and we're eager to offer more memorable experiences should you choose our hotel for your future travels.

10/10 優異

Donna

於 2023 年 11 月住了 1 晚
Customer Service 於 2023年12月5日的回應
Donna, thank you for your terrific rating of Courtyard Fort Myers Cape Coral! We're delighted to know your experience with us was a pleasant one. We aim to make every guest's stay special and hope we were successful in your case. Looking forward to welcoming you back soon!

10/10 優異

Mark

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was very satisfied with my stay.
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月14日的回應
Thanks, Mark! It's outstanding your time at Courtyard Fort Myers Cape Coral was fantastic. We can't wait until your next visit!

8/10 不錯

Fabien

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
RAS donc plutôt bien :-)
Hotel pratique et propre. A 10/15mn de route de Fort Myers.
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月12日的回應
Fabien, c'est formidable de savoir que vous avez trouvé le Courtyard Fort Myers Cape Coral à la fois pratique et propre. Vos commentaires concernant l'emplacement et sa proximité avec Fort Myers sont appréciés. Nous espérons vous revoir bientôt.

10/10 優異

Rodrigo

於 2023 年 11 月住了 1 晚
Customer Service 於 2023年12月2日的回應
Rodrigo, it's wonderful to hear you had a top-rate experience at Courtyard Fort Myers Cape Coral. We truly appreciate your feedback and can't wait to welcome you back in the future.

6/10 一般

Michel

讚好:職員與服務
Very ordinary. Not 4 stars.
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月11日的回應
Thank you for sharing your feedback, Michel.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

8/10 不錯

Carolyn

讚好:整潔度、職員與服務、設施服務和住宿狀況
No issues. Everything as expected.
於 2023 年 11 月住了 4 晚
Customer Service 於 2023年11月7日的回應
Thank you for the 4/5 rating, Carolyn!We are excited to see that you had an enjoyable experience at Courtyard Fort Myers Cape Coral. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

6/10 一般

Coleen

Dated property on very noisy strip. Whenever I book through a third party, seems I get bottom of the barrel room.
Customer Service 於 2023年11月8日的回應
Coleen, it's disappointing to learn that your recent stay didn't live up to expectations. While our location is indeed vibrant, we understand that it may not suit everybody's preference. Please know we strive to ensure fair assignments regardless of booking method. On future visits, don't hesitate to reach out to our colleagues for room preferences during your stay which can help in enhancing your experience.

10/10 優異

Michael

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Check in person was nice. Room was as described.
於 2023 年 11 月住了 2 晚
Customer Service 於 2023年11月3日的回應
Michael, we're delighted to hear that you found our check-in process pleasant and that your room at Courtyard Fort Myers Cape Coral was exactly as expected. Thank you for taking the time to share your feedback. We look forward to welcoming you back in the future.

10/10 優異

Stephen

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Customer Service 於 2023年11月4日的回應
Thanks for the perfect rating, Stephen!We're pleased to hear that you have fully enjoyed your stay at Courtyard Fort Myers Cape Coral, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

6/10 一般

TG

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月31日的回應
We appreciate you leaving your feedback with us.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. Please let us know on any areas we can improve. We look forward to sharing a more enjoyable experience with you soon.

10/10 優異

Jarrod

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月30日的回應
Jarrod, it's wonderful to read your high rating for Courtyard Fort Myers Cape Coral. It appears our commitment to delivering an exceptional stay resonated with you. We sincerely appreciate your recommendation and we're excited to serve you again in the future.

10/10 優異

Jonathan

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is an amazing hotel. The staff made the experience the best Possible. I highly recommend.
於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月28日的回應
Jonathan, thank you for your endorsement of Courtyard Fort Myers Cape Coral. We're thrilled that you had an exceptional experience, and are grateful for your commendations about our team members. We are truly looking forward to welcoming you back for another fantastic stay.

8/10 不錯

Rosemaryie

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Customer Service 於 2023年10月29日的回應
Thank you for this lovely rating, Rosemaryie!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Courtyard Fort Myers Cape Coral. We'd like to share an even better experience with you soon.

8/10 不錯

monica

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Rooms on highway side has a lot of traffic noise. Comfortable room and staff are very helpful.
於 2023 年 10 月住了 2 晚
Customer Service 於 2023年10月25日的回應
Monica, your feedback is valuable. We appreciate you pointing out the noise from the highway-side rooms. Courtyard Fort Myers Cape Coral always strives to ensure a peaceful stay for all guests. It's encouraging to hear that you found the room comfortable and our team members helpful. We hope to welcome you back soon.