First and foremost, the stay overall was good. The unit is rather outdated, but we just needed somewhere to lay our heads at night, so no big deal...but here's where my issues start, check out time clearly states 10am. We took our bags down to the car around 915am, and were going to come back up just to look the room over one more time, to insure we got all of our things. Only to find that the door code was changed at 920am. Both of our cell phones were inside of the room charging. So I had to go find a maintenance worker for help. Luckily, I didn't leave my paperwork in the room showing proof I rented the unit. Because he wouldn't have been able to open the door with the master key and we would've had to wait around all day for housekeeping in the hot and humid Florida weather. Thank goodness it didnt come to that. Even with all this trouble, we still got all of our things out before 10am.
Tips to future renters: Remember to leave one person in the room while someone else takes the bags to the car. Beause these professionals will program the door code to change before check out time.
It's a shame really, because check in is so late in the day (4pm) but check out time is so early (10am). With that being said, I fully expect to have up until my check out time to clear out of the rental. I paid for that. Things could've been a lot worse, imagine if someone left their newborn sleeping in the room and came back to find the door locked.
Property management, please do better. 10am means 10am. Not 9:03, not 9:15. It means 10:00 am. Totally unprofessional.