壁爐

富蘭克林殖民地客棧的評價

2 out of 5
富蘭克林殖民地客棧
3157 Georgia Rd, Franklin, NC

評價

7.6

不錯

10 分評分,優異;363 則評價中有 118 則" "
8 分評分,不錯;363 則評價中有 124 則" "
6 分評分,一般;363 則評價中有 62 則" "
4 分評分,欠佳;363 則評價中有 34 則" "
2 分評分,很差;363 則評價中有 25 則" "

8.2/10 

整潔度

8.0/10 

職員與服務

7.0/10 

設施服務

7.4/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Wing lau

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 1 晚
Manager 於 2017年11月2日的回應
Thanks for your review

8/10 不錯

Donald

讚好:整潔度和職員與服務
Great staff
於 2024 年 5 月住了 2 晚

10/10 優異

Thomas

家人同遊
Friendly staff, reasonably priced, very clean! Will stay again
於 2024 年 5 月住了 2 晚
Vik 於 2024年5月19日的回應
Hello! Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

10/10 優異

Rafael

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was amicable and excellent!
於 2024 年 4 月住了 2 晚
Vik 於 2024年5月7日的回應
Hello! Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

10/10 優異

Abdel

讚好:整潔度、職員與服務和住宿狀況
Buen lugar
於 2024 年 4 月住了 1 晚
Vik 於 2024年5月7日的回應
Hello! Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

8/10 不錯

Larry

於 2024 年 4 月住了 6 晚
Vik 於 2024年5月19日的回應
Hello! Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

8/10 不錯

Angeles

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Olía mal fuera de las habitación
於 2024 年 4 月住了 2 晚
Vik 於 2024年4月26日的回應
Hello! Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

8/10 不錯

Tami

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place. Clean room. Comfortable bed. Very hot water. I didn't like that the bathroom light was motion activated so when you go in the middle of the night, it blasts you in the face. The air conditioner was funky too.
於 2024 年 4 月住了 7 晚
Vik 於 2024年4月26日的回應
Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area. Our maintenance staff have fixed the air conditioner problem you mentioned.

2/10 很差

Reta

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Vik 於 2024年4月15日的回應
Hello! Thank you for choosing Colonial Inn for your stay while in Franklin. You incurred a fine for smoking in a designated non-smoking room. I'm not sure why, given that it was your own fault, you felt compelled to give us a negative rating. Call us if you would like to discuss about the matter further.

10/10 優異

MICHAEL

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
This property is under new ownership, We stayed, last year right after they purchased, they are young and VERY HARD WORKING, and we could See the IMPROVEMENTS ,Older but Very Clean and comfortable , Owners we do the Very best to accommodate you , reasonable prices
於 2024 年 3 月住了 2 晚
Vik 於 2024年3月31日的回應
Thank you so much for the great review and your kind words, Michael! We appreciate you for choosing Colonial Inn for your stay while in Franklin. We strive to make sure our guests are happy and comfortable during their stay. Again, thank you so much and take care!

10/10 優異

Leslie

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were there for one night. Very clean. We travel with our dog. It is very pet friendly. Would stay again.
於 2024 年 3 月住了 1 晚
Vik 於 2024年3月24日的回應
Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

10/10 優異

Brad

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place.
於 2024 年 3 月住了 1 晚
Vik 於 2024年3月17日的回應
Thank you for taking time to review your stay with us, Brad! We appreciate it and hope to see you again!

10/10 優異

Tim

讚好:整潔度、職員與服務和住宿狀況
Was a great stay and owners are so friendly. Would stay there again....
於 2024 年 3 月住了 2 晚
Vik 於 2024年3月11日的回應
It was great meeting you, Tim. We wish you luck on the rest of your hike. Thank you for choosing Colonial Inn and hope to see you again when you are back in the area.

10/10 優異

Roberta

讚好:整潔度、職員與服務和住宿狀況
Only here overnight but everything we saw was good.
於 2024 年 3 月住了 1 晚
Vik 於 2024年3月8日的回應
Hello, Roberta! Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

10/10 優異

Anthony

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely place. The staff were accommodating and super friendly. A well priced place to stay. It's great!
於 2024 年 2 月住了 2 晚
Vik 於 2024年3月4日的回應
Thank you for taking time out of your day to review your stay with us, Anthony! We appreciate and thank you for choosing Colonial Inn and hope to see you again in the near future.

10/10 優異

Brad

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和設施服務
Vic was a great host. The property could not be nicer and the price was very fair. I will stay there again if I am in the area.
於 2024 年 2 月住了 1 晚
Vik 於 2024年2月13日的回應
Thank you so much for the review and choosing Colonial Inn for your stay! It was great meeting you and hope to see you in the future when you are back in town.

10/10 優異

Marni

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 6 晚
Vik 於 2024年2月3日的回應
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay and hope to see you again in the future!

10/10 優異

Brian

讚好:整潔度和職員與服務
Clean
Hotel room was clean. Plentiful pillows. Non-carpeted floor. Exactly what I was looking for.
於 2023 年 12 月住了 2 晚
Vik 於 2024年1月7日的回應
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 優異

Jeannine

於 2023 年 12 月住了 3 晚
Vik 於 2024年2月3日的回應
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay and hope to see you again in the future!

10/10 優異

Kathleen

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Vik 於 2024年1月7日的回應
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 優異

Gliria

於 2023 年 12 月住了 1 晚
Vik 於 2024年1月7日的回應
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 優異

Brittany

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were so kind and helpful, great room, clean and convenient
於 2023 年 11 月住了 2 晚
vIK 於 2023年12月10日的回應
Thank you for the outstanding review! Our goal is make sure our guests have an excellent stay and your review shows that you in deed did. We hope to see you in the future when you are back in Franklin. Thank you, again, for the great review.

6/10 一般

Eduardo

於 2023 年 10 月住了 2 晚
Vik 於 2023年12月10日的回應
Thank you for taking the time to review your stay!

6/10 一般

Lisa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Extremely clean/Equally noisy
This is an older motel but my room was absolutely immaculate. Had a very family-friendly vibe. My only complaint is what seemed to be paper-thin walls. I heard every word of my ‘neighbors’ conversation for hours and then highway traffic the rest of the night.
於 2023 年 10 月住了 1 晚
Vik 於 2023年11月2日的回應
Thank you for taking the time to review your stay with us. Customer satisfaction is our number one priority. You were in an adjoining room which sometimes, unfortunately, can get noisy due to the "neighbors". We have no control over this nor would we know about it unless you had mentioned it to the staff. We would have taken care of the situation with your "neighbors" right away. Again, thank you for staying with us.

10/10 優異

Jonathan

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Vik 於 2023年10月24日的回應
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

8/10 不錯

David (Sebastian)

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked that it was pet friendly.
於 2023 年 10 月住了 1 晚
Vik 於 2023年10月20日的回應
Thank you, David, for taking time out of your day to review your stay at Colonial Inn. We are happy to hear you enjoyed your stay and hope to see you again the next time you are in Franklin.

10/10 優異

Thomas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 7 晚
Vik 於 2023年10月12日的回應
Thank you, Thomas, for taking time out of your day to review your stay at Colonial Inn. We are happy to hear you enjoyed it and hope to see you again the next time you are in Franklin.

4/10 欠佳

Kathryn

多人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Tv was on a timer for cable had to pay 20$ for 120 minutes. Bathroom lights were on 15 min timer. Bed was squeaky and not comfortable. Very bad, do not stay!
於 2023 年 10 月住了 1 晚
Vik 於 2023年10月10日的回應
Hi, Kathryn. Our TVs do not have timers on them and we do not charge additional fees for the use of the TVs. So, we are not sure why you mentioned this. We are working on replacing the timers on the bathroom lights in addition to other renovations to the rooms. Unfortunately, this is taking longer than expected due to unforeseen circumstances. We apologize for the inconvenience this may have caused you. Please reach out to us if you would like to discuss this matter further. We hope you will give us another chance next time you are in Franklin.

10/10 優異

William

於 2023 年 10 月住了 1 晚
Vik 於 2023年10月28日的回應
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 優異

elaine

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is just as advertised - older, but CLEAN! The staff was friendly and provided all the information about the amenities. Breakfast consisted of coffee, juices, cereal, fresh fruit, and an assortment of muffins, toast, bagels, etc. We were specifically looking for a dog-friendly hotel and we appreciated having a designated area for dog walks with waste disposal bags and can available. Yes, the hotel is dated, but it suited our needs.
於 2023 年 9 月住了 2 晚
Vik 於 2023年9月16日的回應
Thank you so much for taking time out of your day to review your stay with us, Elaine. We are very happy to hear that you enjoyed your stay. We are working tirelessly on making improvements throughout the property and hope to accomplish all tasks by end of next year.

8/10 不錯

Jenny

家人同遊, 商務旅客
讚好:住宿狀況
They advertise a pool, but the pool was empty and small.
於 2023 年 8 月住了 2 晚
Vik 於 2023年8月24日的回應
Hello, Jenny! We are glad to see you had a pleasant experience during your stay with us! We do not advertise a pool on any of our active booking sites. There are older photos that are being circulated online that we have no control over. We apologize for any misunderstandings this may have created. We suggest to contact the property directly with any questions or concerns before, during, and after your stay. We hope to see you again when you are travelling to and through Franklin!

10/10 優異

Rosa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked it all
於 2023 年 8 月住了 1 晚
Vik 於 2023年8月18日的回應
Thank you so much for taking time out of your day to review your stay with us, Rosa. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

8/10 不錯

Terry

於 2023 年 8 月住了 1 晚
Vik 於 2023年9月7日的回應
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you found your stay with us pleasant overall. We hope to see you again in the future!

8/10 不錯

Stephen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Let me start by saying that if you're looking for a luxury fancy hotel, this isn't it, however for a budget hotel, it's great. Yes it's old, and a bit outdated, but the room was immaculately clean. No frills but a clean place to sleep. Couple of reasons for dropping a star. The bed.. it is a king bed, but sags in the middle. Lay on the side and you start to roll to the middle of the bed. Another unusual thing that was a bit annoying is that the light in the bathroom is on a 15 minute timer. Getting ready and taking a shower typically took too long and the light would go off on you. You could also hear any noise outside like people talking, cars starting up. The price is right though and I would definitely stay there again.
Vik 於 2023年8月7日的回應
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you found your stay with us pleasant overall. We are currently in the process of updating our rooms (the timers are on the list to be replaced). We hope to see you again in the near future!

6/10 一般

David

商務旅客
讚好:整潔度
This is an older propery, but new management. One common fault is the breakfast menu was all sweets.
於 2023 年 7 月住了 1 晚
Vik 於 2023年8月7日的回應
Hello, David. We are currently in the process of updating our rooms and the common areas. Due to limited space for our breakfast area, we are not able to offer a wider selection. In addition to the sweets, we do offer cereal, oatmeal, fruit, juices, and coffee. Hopefully, we will be able to add additional space very soon to increase our breakfast options (such as bagels, toast, eggs, and other hot options). We hope you will give us another chance to make it up to you.

10/10 優異

Velma

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfortable
The room was clean and comfortable. Only problem was the internet was out and the tv was also effected. But we were satisfied with our stay. Would definitely stay there again.
於 2023 年 8 月住了 1 晚
Vik 於 2023年8月6日的回應
Thank you so much for taking time out of your day to review your stay with us, Velma. We are very happy to hear that you enjoyed your stay. Our internet system was down for some time due to technical difficulties but is back up and running. Our cable was up and running, so maybe the setting on the TV were not correct and needed to be changed. We thank you again for taking the time to write this review and hope to see you again soon!

10/10 優異

Janina

讚好:整潔度、職員與服務和住宿狀況
The front desk person was very responsive. Old school motel. But clean and moderate price.
於 2023 年 8 月住了 1 晚
Vik 於 2023年8月5日的回應
Thank you so much for taking time out of your day to review your stay with us, Janina. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

4/10 欠佳

Thomas

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
No internet for 3 days. Smoking right outside of a non smoking room and smelling it in the room. 15 minutes timer on bathroom light. Poor excuse for a breakfast.
於 2023 年 7 月住了 4 晚
Vik 於 2023年8月4日的回應
Hi, Thomas. We are incredibly sorry to see you did not enjoy your stay with us. We wish you had addressed these issues with us during your stay so we could have rectified them. As we notified you at check in, our Wi-Fi system was down due it be struck by lightning and is being repaired. We are currently in the process of updating our rooms (the timers are on the list to be replaced). Due to limited space for our breakfast area, we are not able to offer a wider selection. Hopefully, we will be able to add additional space very soon to increase our breakfast options. We hope you will give us another chance to make it up to you.

4/10 欠佳

Kimberly

商務旅客
不滿:整潔度、住宿狀況和客房舒適度
Price was fair but room is really dated, beds are very uncomfortable, room smelled like cigarettes. Pool empty and breakfast very limited.
於 2023 年 7 月住了 2 晚
Vik 於 2023年8月4日的回應
Hi, Kimberly. We are incredibly sorry to see you did not enjoy your stay with us. We wish you had addressed these issues with us during your stay so we could have rectified them. We are currently in the process of updating our rooms. Due to limited space for our breakfast area, we are not able to offer a wider selection. Hopefully, we will be able to add additional space very soon to increase our breakfast options. We hope you will give us another chance to make it up to you.

10/10 優異

ROBERT

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
a nice place to stay
於 2023 年 7 月住了 4 晚
Vik 於 2023年8月1日的回應
Thank you so much for taking time out of your day to review your stay with us, Robert. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

8/10 不錯

Ronda (Rolla)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Retro property, but clean and friendly staff.
於 2023 年 7 月住了 1 晚
Vik 於 2023年7月23日的回應
Thank you so much for taking time out of your day to review your stay with us, Ronda. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

10/10 優異

Joyce D

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
North Carolina Trip
The staff was very welcoming and helpful. It was quiet and clean. Very comfortable. I would stay there again.
於 2023 年 7 月住了 1 晚
Vik 於 2023年7月18日的回應
Thank you so much for taking time out of your day to review your stay with us, Joyce. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

10/10 優異

Sherise

讚好:整潔度和職員與服務
Inexpensive rooms. Old building, but the rooms are clean and the ac is cold. Staff was very nice. I'd absolutely stay here again.
於 2023 年 7 月住了 1 晚
Vik 於 2023年7月16日的回應
Thank you so much for taking time out of your day to review your stay with us, Sherise. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

10/10 優異

Tom

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay at a very reasonable price
於 2023 年 7 月住了 1 晚
Vik 於 2023年7月4日的回應
Thank you so much for taking time out of your day to review your stay with us, Tom. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

10/10 優異

James

讚好:整潔度、職員與服務和住宿狀況
I was on a work trip and started in name brand hotel for the first part of the trip. The job ran long so I needed to stay another few nights. The brand name place wasn't very comfortable so I looked into other options. Colonial was much more comfortable and had better amenities. The staff was more personal and the other guest's seem to all be repeat guest or incredibly friendly.
於 2023 年 6 月住了 2 晚
Vik 於 2023年7月2日的回應
Thank you so much for taking time out of your day to write this review, James. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon!

8/10 不錯

Debra

於 2023 年 6 月住了 1 晚
Vik 於 2023年7月13日的回應
Thank you so much for taking time out of your day to review your stay with us, Debra. We hope to see you again in the future.

10/10 優異

Kenneth

家人同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Staff was engaging and extremely nice. Didn’t like that the television only had two channels available.
於 2023 年 6 月住了 1 晚
Vik 於 2023年6月13日的回應
Thank you so much for taking time out of your day to review us, Kenneth. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon! This property is under new management and we are working on making the upgrades soon. All of our rooms have local, news, and sports channels. We are working on adding movie channels very soon. Again, thank you for taking the time to write this review.

10/10 優異

ann

讚好:整潔度、職員與服務和住宿狀況
The property needs a few upgrades. I had issues with the TV. The owner and his wife were most accommodating. I will stay again when in the area! Felt very safe, the area is quiet. Close to anything I needed.
於 2023 年 6 月住了 2 晚
Vik 於 2023年6月13日的回應
Thank you so much for taking time out of your day to review us, Ann. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon! This property is under new management and we are working on making the upgrades soon. Again, thank you for taking the time to write this review.

8/10 不錯

Jeff

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Vik 於 2023年6月8日的回應
Thank you so much for taking time out of your day to review us, Jeff. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon! Thank you, Colonial Inn

4/10 欠佳

Joseph

於 2023 年 5 月住了 1 晚
Vik 於 2023年6月3日的回應
Hello, Joseph. We are sorry to hear that you did not have a pleasant stay with us. Please contact us to discuss any issues you had. Also, please understand we are new ownership and are in the process of making some minor and major upgrades. We hope you will give us another chance in the future. Thank you.