“I had to book last minute due to an issue with a prior reservation, so let me start by sayin Chris was nothing short of amazing and most helpful! He ensured I would have a simple check in. My ONLY issue was that we took the steps to have a mobile key because i got off work late. When i arrived at 4am there was no one to be found and the app stated I needed to present ID for my key. I had to do quite some yelling and waiting and i was tired. However, I appreciate the effort was there to help me……
