「The hotel was clean, however very old and outdated. The staff was great and helpful the gym equipment was disappointing. The continental breakfast was good. Just need some overall renovations.」
「Ideal location with a lot of amenities in the area! Staff were excellent especially Violeta. She works as the barista/ cook/ bartender and she gave us such a wonderful experience. She was very accommodating to our needs, knowledgeable on the menu, and very customer service oriented. Please continue more people like her. Other than that, rooms were cleaned and well maintained and food was good. I would definitely stay here again.」
「Everything was great, except for the toilet in my room, which took 5 minutes to stop refilling the water tank. The noise was disturbing. The front desk staff verified the issue around 2:00 am but couldn’t fix it, and no room change was available. I had to use the toilet three more times that early morning, which was particularly troublesome at night. Additionally, the coffee machine dispensed hairs when I tried to get hot water, making me concerned about using it for coffee.
I reported these...