Lafayette Frem Boustany Convention Center at The Heymann Center Hotels

"Clean room, nice staff, good breakfast"

"Beautiful hotel! Love the updates and front staff were pleasant. But our stay wasn’t the best! When we checked in, our room had dirty check markings all on the toilet seat, hairs in the bathroom sink and the bathroom door wouldn't close completely as the door screws were loosely hanging out and eventually fell off. I showed front desk pictures of the room. They apologized and moved us to a different room. On inspection of the new room, it was just as nasty. There was a pool of pee in front of the toilet and the freezer had brown stuff in it. The floor in the kitchen was dirty with white & brown construction residue. So we opted to keep the first room we initially had. We went buy gloves and already had disinfectant wipes and Lysol to clean our room so our family could be comfortably during our multi-night stay. Also, I was informed on Feb 19th that construction at the property would be complete in 7 days (way before our mid-March arrival). It wasn’t. When we got there it was still ongoing. We were awaked to constant hammering noises at 7:55am our first morning there. Other than that, the remained of our stay was uneventful and check-out process was smooth. "

"Clean Room..Great staff and Cleaning Crew…Hot Hot water which is good…no complaints"

"Staff was friendly. "

"As I checked out, I asked another guest how he felt about this place and he furiously replied terrible! The biggest issue we all had was how noisy it was from a big herd of unsupervised minors. Young boys were rowdy in the hallways and rooms. I didn't feel safe or sleep well here. Some of those boys even tried to barge into my room like it was theirs so I screamed this is my room yet they still kept trying to open my door. I didn't appreciate how the place lets adult supervision go unattended so minors overran this place treating it like a playground. They were even playing ball outside in the parking lot which is ok with me because that's not in my resting space. The shower wouldn't stay warm and got cold at times. Only good thing to say about this place is that it wasn't that dirty and had convenient places nearby. "

"The breakfast was good as was the dining room. The rooms were sub par unfortunately. We didn't take advantage of any other amenities or the surrounding area. It's a good option if you just need a room. The staff were great."

"Love this hotel "

"The staff was excellent, friendly and extremely helpful."

"The staff was awesome and check in was very easy. The rooms and lobby were very clean. I would definitely stay here again."